Manager Gus was rude, creepy and demeaning to all employees. I have never in my life seen a manager treat young employees with such disrespect. He should not be in a management position and should be mentally evaluated. I will not be back and I will be spreading the word on what I have witnessed

This is a great locally owned location! Staff is very helpful and friendly. Store is very clean with a variety of different products. Our favorite is the self-service dog Wash that they have. It costs $10 plus tax, and you get to choose a variety of different dog shampoo to use.

I visited for the first time in search of apparel for my dog and my cat. I am very impressed by the variety of inventory in this store and by the well organised shelves. The staff is friendly. The 3 in-house dogs were well behaved and gave a cozy feel to my shopping experience.

The owner is just great and very helpful. They have way more stuff than other Pet Valu. He also helped me carrying the dog food into my car. One other thing which makes this place great is that they accept cash. Very clean and friendly place.

The best customer service I have received in a pets store! The young gentleman working helped an older lady carry her bag of dog food to her car, he was also working the cash, and helped customers find items. It was busy and it seemed like

I've used this store many times because of the self-wash facilities - which are great. I've reserved them on every occasion in the past few years so I don't think it's a new policy. The reason I ALWAYS book in advance, is because it simply

Don't go to this pet valu with your dog unless you want your dogs personal space invaded by three untrained dogs. I have a service dog and I went in and immediately 3 unleashed dogs came right into his space. This can be dangerous not only

While I was at pet valu to adopt a new fur baby. This lady picked up a 6 month old bunny wrong ❌. I was very upset because picking a bunny up from its scruff is very painful for the animal and for a store employee to have done that is very

I love this particular location. I have been coming to this store over the past 6 years and I have only ever been impressed with the staffs willingness to help me. The staff is always polite, welcoming, friendly and informing. The owner of

Best place to wash your dog ! Shampoo and conditioner, lots of towels included. There is also a dryer if you so chose to use. Extremely friendly staff ! We attend weekly ! Call ahead to see if taking reservations,or first come first served.

This is horrible, the manager/owner Gus I believe his name is, is not fit to me a manager/owner. Form belittling them to verbally assaulting them, this it really out of pocket. I gave him the benefit of the doubt the first time but it just

I've gone to a few different Pet Valu locations in the area and this one is by far my favourite, the staff is so friendly and helpful! not only did they carry the heavy box of litter to the checkout, the owner even brought it out to my car

I have had nothing but great experiences with this location. The owner is super friendly and helpful. He always helps people carry out heavy bags to their cars which I think is just the nicest thing ever and the definition of going above

It has been over 5 years I worked here, but I only have fond memories of my time here. The best place I've ever worked. I genuinely learned so much, made great friends, and the customers (human and furry) always made my day. I miss Kenny

We stopped into this Pet Valu on a whim on our way to our weekend getaway. We were looking for a Martingale collar for our puppy and this store happened to have the size and style that we liked in stock, the store near us in Toronto did

Came into this store with my six year old child and was immediately greeted by two large dogs, fine. But one of them snarled at my child. My child did not approach this dog, the dog approached my child. This seems like a safety issue. I

Has to be the best Pet Valu I've ever been too! They had everything I needed in stock, they're very friendly and helpful. I live over an hour away, but I am planning to go there whenever I need more cat food!

I regularly use the pet bath. It is always super clean and very convenient. I usually make other purchases while there and the staff are always friendly, available and happy to help. Love this Pet Valu.

I Do Like This Store Very Much! There are Wonderful Products For Dogs. A Bit More Cat Supplies Would Make This Store Terrific!! Staff Are So Very Helpful and Will Go Out of Their Way To Help You!!

Friendliest people who make you feel appreciated and welcome as customers. Service is superb. Really just a nice place with nice owners and employees. I wish more places were like this store.

They have RAW FOOD! yay! Owner's a doll, super friendly and knowledgeable. The support local raw food suppliers, and they have it all in stock which is BIG in my books. Thank you!

Friendly and knowledgeable staff and owner. Clean store, easy to find what you're looking for. Clean pet wash, and you can always find someone to help you!

Great customer service. Having all kinds of issues with a heat lamp and they keep coming through despite the issues. People are above and beyond friendly.

Staff was really friendly except the manager who gave a rude tone to everyone in the store and treated his employees with no respect.

The owner operator and staff at this location are really great. They provide a very high level of service and are always friendly.

After reading some previous reviews, I feel like some of these people are a tad dramatic with the one star reviews.

The owner is super friendly and helpful. I love the dog residents in the store who always come to visit you.

Fantastic place to take your dog for a bath! Towels and shampoo included in the $10 bath. Very clean.

Best place around Owner so helpful Get to see the dogs my favorite part

I love this place, great service, and very friendly and professional.