Pet Valu

108 reviews

3505 Upper Middle Rd, Burlington, ON L7M 4C6, Canada

store.petvalu.ca

+19053317982

About

Pet Valu is a Pet store located at 3505 Upper Middle Rd, Burlington, ON L7M 4C6, Canada. It has received 108 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday9AM-9PM
Tuesday9AM-7PM
Wednesday10AM-6PM
Thursday9AM-9PM
Friday9AM-9PM
Saturday9AM-9PM
Sunday9AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Pet Valu: 3505 Upper Middle Rd, Burlington, ON L7M 4C6, Canada

  • Pet Valu has 4.8 stars from 108 reviews

  • Pet store

  • "Came in unsure of what food to get my puppy, as I wanted to get him top quality food and ended up getting a puppy care package"

    "The staff are incredibly friendly and they carry a wide variety of foods and toys at reasonable prices"

    "Great selection of food and toys! Kind and helpful staff, there was a weird, alien like creature walking around"

    "I've grown to love our local store"

    "The staff are incredibly helpful and kind"

Reviews

  • mitch wyld

Came in unsure of what food to get my puppy, as I wanted to get him top quality food and ended up getting a puppy care package. I got a free bag of high quality puppy food, and saved another $25 on top of that. The staff were very well trained and obviously knew what they were talking about as they kept me away from the raw section knowing his adult teeth aren't in yet.

  • G123u

The staff are incredibly friendly and they carry a wide variety of foods and toys at reasonable prices. The employees always try to answer my questions to the best of their abilities, and it's great to hear some personal reviews of certain products they sell. My one minor complaint would be that they don't sell many catnip-free cat toys.

  • Kyle McDonald

Great selection of food and toys! Kind and helpful staff, there was a weird, alien like creature walking around. It has pure black eyes and grey skin. He was carrying what seemed like a ray gun. I was not nervous but more intrigued. Could i get some more information about this creature? Is this in every store? Or just this one. Thanks!

  • Rolando Tecson

I've grown to love our local store. Its a smaller store but still well stocked. The staff are friendly and knowledgeable too. Parking is decent but because its in the corner and beside a grocery store it can be pretty busy. Always a good visit for the kittens too that are in need of a good home .

  • S. Luk

The staff are incredibly helpful and kind. They're so friendly and I can tell they're passionate about their jobs. They had a cute cat there and I was allowed to pet it. Really great staff and clean, a nice variety of items. I bought my puppy a rain coat and it is of quality.

  • Tom Bertin

Excellent customer service and product knowledge... I wanted to match Brand X of dog food as precisely as possible... They said, "This bag here is the exact same formula as Brand X but for resale with us smaller guys and not big box store Y..." Googled it up... Checks out...

  • Amber McIntyre

Kenzie did a great job recommending the products needed to help keep Spartacus chin and paws clean throughout the day. I’ve been using the product she recommended on his very stubborn allergy spots and it has helped so very much. Thank you for your help Kenzie!

  • Jordynn Corby

On Monday night I stopped in to Pet Valu to purchase nail clippers for my kitty. The girl helping me was outstanding. I was blown away with how friendly and helpful she was. I will now be returning there for anything and everything I need. Good job!

  • graham hall

Friendly helpful staff. When I didn't find what I was looking for they ordered it for me. It was in stock when they said and they are ordering it regularly now so finally I have a 1 stop pet shop.

  • Graham Hall

Fantastic store! The manager is the best. I once requested specific product and she stocked it within a week and has kept a supply for my pet in stock at all times. Highly recommend this location!

  • April T.

Every time I come in Maki is always so helpful and knowledgeable. She never gets frustrated about my questions about products and she makes great suggestions. Definitely recommend this place.

  • researchguy2000

Great specialty store catering (and dogering) to your furry family members. They are having an Adoptathon this weekend (2018-10-7) and someone needs to take this beauty home right now.

  • Vinay Adiga

A small PetValu store, with food, treats, toys and utility items. No grooming service offered at this location. The staff are courteous and helpful in offering recommendations!

  • Christine Williston

Such great service! I called ahead for a specific cat food and she checked promptly. When I got there she left the desk and helped me as I use a cane, I was very impressed!

  • Zain Nathani

Great service in these pandemic times! Very quick with the phone and curbside order process, flexible with method of payment (cash/plastic), and very friendly! Thank you

  • CHRISTINITH

Amazing friendly and helpful staff. This location also hosts events and collects donations for the rescue I foster for. Great people all around …

  • Donna

Owner and staff care! One of the few pet stores my pup feels comfortable in, when I bring her. Keep up the kindness! Thank you! …

  • Mehaik N

I have only had good experiences at this place with my dog. The Staff is super sweet. Good raw food options for a small store as well.

  • K Dunlop

Such sweet and helpful staff! They have lots of knowledge- just ask them. I love that they always have a kitty or two for adoption.

  • Charlotte Rickard

very nice workers! the website is always updated, and the store has everything i need for setting up my frog tank!

  • Lee-Ann Posthumus

The Staff are always so helpful and knowledgeable - the young lady working today 11 September 2018 is a Gem …

  • Eric Medeiros

Probably the best service I’ve ever had a pet value. Girl working there was amazing. Wish I remembered her name.

  • Lynx

Just called this location to ask about cat harnessess and the associate was rude. Why the attitude

  • Rob Smith

First visit. Selection OK; prices seem high but I'm no expert and nothing is too good for Squirmy.

  • Julie ten Hulscher

Staff is always so friendly, clean store and willing to always go the extra mile! …

  • Serina Bowles

Friendly staff and great selection of items not available at bigger box stores.

  • kristinaaMarr

Always such great customer service, they always have everything that I need.

  • Michelle Oag

Very friendly staff, and a very safe and efficient curbside pick up system.

  • George Raposo

Amy has a great attitude and had all the answers to my questions …

  • Amanda T

great customer service and gave me free samples of skme dog foods to try

  • Wayne "Bubba" Taylor

The wealth of knowledge the employees have and the willingness to help.

  • Steve Bate

Great service. The stock everything my cats need. Highly recommended!!

  • Arnold Bluschke

Staff are great for help . Easy to find stuff. Convenient location.

  • Rob H

Great service. Knowledgeable staff and good selection of products

  • Mike Helstrom

Very helpful manager and sales associates. Great location also

  • P W

Great staff, very helpful and great selection of pet products!

  • Champycat12

Staff is always friendly and very helpful... great service.

  • phil holford

Great store, amazing selection for a smaller pet store

  • Gabriel Bolivar

Nice selection of products and service was excellent.

  • Ryan Oliver

The staff here are great! So friendly and helpful!

  • marisa thewanderer

Staff is always super helpful when ever i go in

  • Maxim Tihonov

Good selection and very good service

  • Frank Miele

My store for my yorkie great place

  • P Hewlett

Always happy and helpful staff!

  • annamaria cyganiak

Great stuff! Helpful and nice.

  • Melanie McAllister

Great place. Love the staff.

  • Jason Lee

Great staff, very friendly

  • chell wavelove

Very helpful and friendly!

  • ash

I enjoyed my stay :)

  • Sheila Wilson Moodie

Very friendly staff.

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