My sisters and I highly recommend Joseph Medcalf Funerals in Matraville. From my first call with Michelle to make arrangements for my mother's funeral, her response was warm, consoling and empathetic. She assured me that my mother would be kept at the funeral home in their care until the day of the funeral as a mark of respect and I found this statement particularly comforting.Her total professionalism and attention to detail was first class from our first meeting with her to the conduct of her and her team on the day, and we felt that she accorded my mother the same respect as though she was her own mother. The funeral service was flawless and moving, due to her exceptional organizational skills and her genuine desire to make this traumatic time as smooth and stress free for us as possible. This same attitude continued well after the funeral as she was always available to take my calls and called or emailed to keep me up to date with further necessary arrangements. I highly recommend Michelle and her team to anyone deciding on choosing a funeral home to take care of a loved one and their family.

This mob charged $16.000 for my mother's funeral in January 2022. For this, they supplied a basic coffin, no car for the immediate family and the priest who performed the service, charged us an extra $400 for his service. I have waited untill now to air my dissatisfaction because my sister was very distressed by my mother's death. She would not approve of my complaint, but I am very disappointed with the whole situation. I think these people took advantage of my sister at the time, she was very upset and vulnerable because of my mother's death. My sister made the funeral arrangements without telling me. I would not have agreed to such an outrageous fee.

All I can say is Michelle is amazing, she made a very sad time so much more bearable with her help, kindness and support. Then when I arrived at the church the staff there to help us through this very sad day again I was blown away. Their beautiful way with everyone who stepped into the church was nothing but amazing. They made a very difficult day so much more bearable and from the bottom of my heart Michelle I can’t thank you and your people enough. You gave Mick the send off he deserved and for that We will be for ever grateful. Deborah Salvatico

On behalf of my family, I would like to say a huge THANK YOU to Michelle and the team for everything they did to help make my Nan’s farewell so special. Nothing was ever a problem…and if it was, they never let on. We know in our hearts that Nan would have been so happy with how everything went and she definitely would have taken a liking to Father Peter, who was such a sweet, kind man. You all helped make a very difficult and dreaded day so much better with your communication, your kindness and compassion. Thank you.

I had to organise the funeral of my aunt, and a friend recommended Joseph Medcalf Funerals. I was extremely pleased with the whole process from the start to finish. A big thank you to Vanessa and the team at the Redfern office. Your help in guiding us through the whole process was very professional and caring. Every detail was excellent and I can't recommend them enough. Many thanks, Carlos.

Andrew and the team at Medcalf’s we’re amazing! In November we had a funeral for a very close family friend and Andrew went above and beyond to make things as easy as possible! The farewell is exactly what we wanted! I honestly can’t thank them enough for making things as easy as possible at a very hard time! Thank you all so much

Cannot speak highly enough of this business. My family have used Joseph Medcalf on a number of occasions now and would not go anywhere else. The staff are very professional and also very caring - they are very organised and assisted us with great advice during a very difficult time - I would highly recommend !!

I can't thank the beautiful staff enough for their kindness and genuine care with the farewell arrangements for my treasured little sister. I highly recommend the team. They made a tragic, stressful time a heart-warming experience. Thank you for your advice, caring and professionalism - Anna, Jason and Kim X

At a time when everything seems daunting and so foreign, Jayson was a bright light for us. He made planning or organising my Aunt's funeral an easy and uncomplicated experience. We were extremely grateful for his kind, helpful manner and professionalism.

I simply don't have enough words to express my gratitude to Medcalf Funerals and the support they provided us during such a difficult and vulnerable time. From the moment we met Michelle we felt we trusted her and that we were in safe and caring hands.

I found the staff extremely knowledgeable & helpful. Nothing was ever too much to ask of them. The funeral service the staff arranged for me was lovely & very respecful. I can't rate Joseph Medcalf Funeral Services highly enough.

My partner Jessie Firth recently passed away , Joseph Medcalf funerals I highly recommend, compassionate and very understanding and went the distance to ensure our grief for our loss was a rememerable one.

Jayson Cooper was Extremely helpful he went way and beyond to make my Aunties funeral service complete on the day in such a difficult time. We can’t thank you enough Jayson From Beverley & Robyn & Family

My law firm used the services of Joseph Medcalf in relation to a deceased estate. Customer service is second to none. Michelle’s support/help was crucial/invaluable!

Professional no flaw experience. Immaculate service. Highly recommend Michelle she is outstanding!