Nepean Valley Funerals

80 reviews

4/2 Castlereagh St, Penrith NSW 2750, Australia

www.nepeanvalleyfunerals.com.au

+61247228222

About

Nepean Valley Funerals is a Funeral home located at 4/2 Castlereagh St, Penrith NSW 2750, Australia. It has received 80 reviews with an average rating of 5.0 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Nepean Valley Funerals: 4/2 Castlereagh St, Penrith NSW 2750, Australia

  • Nepean Valley Funerals has 5.0 stars from 80 reviews

  • Funeral home

  • "When a loved ones dies, you’re undeniably heartbroken"

    "In late December our mum passed away very suddenly and we had no idea where to start or even how the process of planning a goodbye for her would work"

    "Funeral planning is painful at best, making sure that you accommodate and include everyone"

    "Jim and Janet were amazing to deal with during what was an extremely difficult time"

    "We had no idea where to start when our dad suddenly passed"

Reviews

  • Shannon

When a loved ones dies, you’re undeniably heartbroken. But inevitably you have to face planning their funeral arrangements whilst you’re still grieving, a situation that can be daunting and overwhelming if you’ve never had to go through it before - where do you even start? We honestly had no idea, having only been told by the hospital social worker to “find a funeral director.” So we researched several different funeral providers, trying to get an idea of what tasks they commonly complete, approximate prices etc. In our research we came across Nepean Valley Funerals comprehensive website, we rang the number on the website to get some further information and spoke to Jim for over 30mins. He was empathetic, knowledgeable, and genuinely seemed to care - not about the money he could make, but about our family in losing a great husband, father and granddad and how they could help in a low-pressure way. It was then a easy decision to select Nepean Valley Funerals. Jim was contactable for any questions/concerns, and as part of his affordable services placed us in contact with his trusted, high quality but reasonably priced third party suppliers - notably celebrant Danni Marchant who did a wonderful job throughout the service, and created memorable Order of Service booklets and a funeral service photo tribute, as well as Colleen at Untamed Flowers in St Mary’s who provided beautiful casket and burial committal flowers. We received several compliments on the service from attendees, which truly honoured the unforgettable patriarch of our family. Jim even rang a few days after the funeral service to check-in on how we were coping after the funeral, particularly as the loss of our loved one was sudden and unexpected. When he received the death certificate he arranged for it to be express posted out ASAP, and included certified copies so we could start the process of notifying various institutions about our loved ones death. Our family appreciated all the help we received, and would definitely recommend Jim and his team to anyone going through the process of laying someone they love to rest.

  • Elizabeth McLeod

In late December our mum passed away very suddenly and we had no idea where to start or even how the process of planning a goodbye for her would work. Coming from a small, close knit family where our mum was the glue that held us together it was extremely important to us to find genuine people to help us create a celebration of life that truly represented our mum to the core - and we did. Family friends of ours recommended Jim and his team at Nepean Valley Funerals and there was an instant connection. There was no b.s, no upselling, no fakeness of any kind. They were there for us every step of the way and made everything as easy as possible for us - from providing us with honest guidance around the finer details, helping us chase up coroner’s reports, multiple phone calls and check ins - no matter the time nothing was to big or small, there was no rush or “putting anyone out” - they took so much care and gave us so much time to ensure we were whole heartily happy with everything. Jim and his whole team were so genuine and compassionate from the very beginning and really took the time to understand the people we are and most importantly who our mum was so he could help us create a goodbye that she deserved. We’re so grateful that we were able to meet Jim and his team and I’m completely humbled by their kindness and patience during such a difficult time for our family. If you’re looking for people who truly value creating a personalised goodbye for your loved one i honestly believe you won’t find anyone more genuine than Nepean Valley Funerals. Thank you so much again. I’ll never be able to thank you enough for all that you’ve done for myself and my family xxx Love, Liz, Jaimi-Lee, Brooke and Emmett.

  • Lisa Ward

Funeral planning is painful at best, making sure that you accommodate and include everyone. I also had to transfer my brother in-law who passed from Wollongong hospital to Sydney for burial. Nepean Valley Funerals helped with absolutely everything. Flowers, transport, death certificates, storage for an extended period of my brother in-law, so we could get all the family together. We had a themed funeral " NRL Rabbitohs". Nepean Valley Funerals set all this up and matched us with the perfect Celebrant, he took the time to sit with family to get to know us and about Steve who had passed. I have been to a few funerals and this funeral was amazing, it was perfect. We had so many people come to us and say that it was the best funeral they had seen and heard. For what we received from Nepean Funerals you would have thought the cost would be extreme, it wasn't it was fair and reasonably priced. I can't thank Nepean Valley Funerals and their staff enough for making this tough time for our family manageable, taking away all the worry and organising & managing absolutly everything, not to mention holding us up throughout the process.

  • Lynne Docherty

Jim and Janet were amazing to deal with during what was an extremely difficult time. Nothing was to much trouble and they went out of their way to ensure our funeral requests were met. They made organising the funeral very very easy and took away the worry which allowed us time to grieve and come to terms with our loss. The funeral arrangements were organised quickly and without any stress. They were very professional yet caring and kind to deal with. Jim was also able to point us in the direction of caterers for the wake; person to help with Order of Service, book marks and photo tribute; person to live stream and record the service; person to provide outdoor screens and speakers and big screen for the photo tribute at the wake. Jim also helped coordinate all of these vendors to ensure everything was seemless on the day. I cannot recommend Nepean Valley funerals highly enough. 5 stars are not enough there needs to be an over and above button as their service was extraordinary.

  • Priscilla Mclaughlin

We had no idea where to start when our dad suddenly passed. I had contacted a number of funeral companies that I knew of simply because they were bigger companies well advertised and not one of them contacted me back. Jim had called me back within an hour of my enquiry and I was blown away by his service from the first conversation. We couldn't have asked for more for our Dads funeral. Jim and Janet from Nepean Valley Funerals were amazing, and compassionate and we really felt like they became a part of our family throughout the entire planning process. They went out of their way to accomodate us, and our family couldn't be more grateful that there are people like them to take the time to ensure that from start to finish you feel taken of. My family highly reccomend Nepean Valley Funerals, and when the time comes again that we need to organise a service, they will be the only people we use. Thank you again to Jim and Janet for everything.

  • Mara Van Der Kolk

After the recent passing of my mum, a friend recommended me to Nepean Valley Funerals, as I wanted to do something different, and have the service and wake on the Nepean Belle. Nepean Valley Funerals are the only ones to do this. I contacted Jim, but I was extremely stressed and anxious to meet, as I was still in shock from mum passing. Jim was very easy and comfortable to talk to. I left feeling like the weight of the world had been lifted from my shoulders. He arranged people to contact me. Danni Marchant, The Funeral Planner & Colleen from Untamed Flowers and Chris & Carol from Nepean Belle Paddlewheeler. I never had to chase anybody. On the actual day, I can honestly say it was the nicest funeral I have ever attended. All services involved, treated mum and myself, with that extra care, as if we all were family. It was such a sad but beautiful day and a very beautiful way of celebrating the life of my mum. Thankyou so much.

  • Joshua Cook

My wife and I were in a very difficult situation, with us being told my mother-in-law would only have days or weeks left to fight her battle with breast cancer. Therefore we were told to make funeral arrangements, which was a big shock to us. Jim at Nepean Valley Funerals was exceptional- very compassionate and understanding, especially seeing as she ended up defying the odds and living for another 3 months after her prognosis. We weren’t made to feel like an inconvenience and were able to make the arrangements earlier so we didn’t have as much to do when the time came. All of the additional services Jim put us in touch with for flowers, stationary and a priest for the service were of the same exceptional standard. On the day of the funeral the whole team were very professional and in tune with our emotions and what we needed at the time. Could not more highly recommend this service enough.

  • Lachlan Burnet

I can't speak highly enough of the service and treatment that we received from Jim and the team here. They were caring, compassionate and took the hassle out of everything. Jim listened and provided advice on how to make the day a wonderful celebration of life - even down to the flowers and booklet used on the day. The celebrant, Danni, was so warm and compassionate during the service, and in a time of extreme grief, they will take care of you and your family as if they were one of their own. Jim, Charlie and Alan all assisted on the day and were wonderful. I can't thank them all enough for helping us get through one of the hardest days you'll ever experience and making it run so smoothly. Many people on the day said it was the best funeral they have been to. Put your trust in this business and they will look after you.

  • Madi Davis

When My mother in law passed away my partner and myself didn't know what to do or the first steps so we did some research Google search and after hrs of ringing around we came across nepean valley furneal and I rang and spoke to furneal director Jim who was just amazing told us the steps what the best package was for the steps went through step by step of the procedure for planning a furneal and how the day of the furneal would go. Partner and myself were so relieved as to how supportive and helpful and sympathised with us on how difficult it was. Nepean valley made saying goodbye to a loved one a lot less stressful. I would recommend this family owned business 100% we are beyond grateful for the help and support for helping us through this process Thank you again nepean valley furneals deserve a 10star rating

  • Nattalie Powell

In two very difficult times in my families life we have had to organise funerals. Jim and his team at Nepean valley funerals were there for us through both. The understanding and the compassion they have is something that all funeral homes should strive to have. He dealt with my many phone calls and made this time for me a very easy one. I felt like he took the burden of me so I could focus on my family in such a difficult time. I cannot Highly recommend them enough. If you are looking for an understanding funeral home that have your back with everything then this is where you need to go. They are fabulous with everything from organisation, information and pricing. Thank you Again Jim. We appreciate you so much

  • Frank Pettenon

We can’t thank Jim, Janet and staff enough for their compassion, understanding and advise with assisting our family in organising our Mother’s funeral. From the initial phone call, Jim listened to our wishes, understood our culture and made sure the service was exactly what we wanted and what our Mother would have wanted. Jim provided recommendations without pressure, for us to consider and was clear and honest about the inclusions and prices. Jim and staff went above and beyond and made the occasion stress free allowing us to celebrate our Mother's life and sending her in peace. We would thoroughly recommend Nepean Valley Funerals without hesitation. Casmiri, Mangeruga & Pettenon Families.

  • Brad Brunner

Jim and Janet from Nepean Valley Funerals provided my mum and I with such professional and supportive service from the onset. Their service continued all the way through from beginning to end, with very high standards. Jim and Janet even contacted my family after hours to check in on us and make sure we were doing ok. They pride themselves on providing you with personalised service. It was the little extra things that they do to help, that made them stand out from the rest. Thank you both for your understanding, support and compassion during this difficult time and for also looking after my dad. I would highly recommended Jim and Janet from Nepean Valley Funerals. Debbie & Family.

  • Danielle

As a funeral celebrant and provider of memorial stationery and audiovisual needs, I always know when I work with Jim and Janet and the team at NVF, I am working alongside a team who not only provide the utmost care, compassion and support for the families they serve, but I am also working alongside a team of the utmost integrity with a wealth of industry knowledge. This is so important when preparing for a funeral. We have one chance to respectfully and appropriately honour a loved one's life, so it simply needs to be done right. Jim and Janet are down to earth and approachable whilst at the same time sensitive and understanding individual families needs. Highly recommended.

  • dinu ilacqua

Jim is an extremely compassionate person, who showed so much respect during this difficult time. He worked absolute miracles, and achieved for us what other funeral directors didn't even want to attempt; Jim and the team just went above and beyond their job description to help us say goodbye; they are exactly the kind of people you need looking after you when you're grieving. With Jim, it never felt like just a business transaction, he put our needs before his own convenience, and by the end of the whole process, it felt like he was part of the family. A huge thank you to Jim, Janet, Leanne and the rest of the team, we can't tell you all how appreciated you all are.

  • desiredpasts

I cannot thank Jim enough for the support we received in organising my mum's funeral. With such a sudden passing we were all in shock and deeply saddened. Jim made this incredibly difficult process so easy and made us feel so welcome from the first phone call to the day of my mum's funeral. I cannot recommend Nepean Valley Funerals enough to anyone in their time of need. Danni was our celebrant and was simply amazing in the delivery of the service. We have had so many compliments and feedback on just how beautiful the service was. Thank you so much for your compassion and beautiful words on such a sad and difficult day. Trisha Hogan x

  • ND Pal

Jim, Janet and the Team at Nepean Valley Funerals went above and beyond their engagement when our elderly father passed away. Jim and his team have expert knowledge of the industry but importantly brought that human/family element at our time of grief and bereavement. Our family was guided, and assisted, at each step with genuine regard for our feelings. Each reasonable request was accommodated by Jim and his team. We cannot thank Nepean Valley Funerals enough for what they did for us, and may each grieving family have a similar team guide them through like Jim and Janet Mueller did for us. Nitij Pal.

  • Nicole Hetherington

From the moment I met Jim, Janet and David I knew they were the perfect choice for my young brother's "celebration of life". They listened to what we wanted and nothing was too difficult. They are a family business and it really shows. I saw 4 other funeral directors prior to them and I didn't need to look any further. We had so many options to choose from and got everything we wanted at a lower cost than the packages other places offer. Friends and family have commented on how beautiful the service was and what lovely people they are. I cannot thank them or recommend them enough.

  • Anne Wilson

To Jim and Crew, I just want to thankyou for our beautiful send off for our Dad. From the first phone call right to the end. You made our tuff time a whole lot easier. Communication was great and the special touches will make it memorable for us. Yourself and your crew are very professional and respectful, i felt like you were part of our family. We received your recommendation through word of mouth and they also spoke highly of you. I wish you all the best for future business, as you delivered everything you said and more. Thankyou Jim and crew. Kind regards Anne Wilson

  • Diane Hanchard

I highly recommend Nepean Valley Funerals. There was absolutely nothing I can fault. Each and every guest commented on how amazing and beautiful the service was on Nepean Belle. Mum had the comfort of knowing her wonderful husband had the most beautiful send of. Thank you Jim and all the staff for truly making my dads funeral so beautiful and yet even though it was such a horrible time, the funeral was just so calming. Guests that were there have now requested that they have their funeral this way now. Thanks guys I would give 10 stars but they only allow me to give 5.

  • Danielle Ball

At such a difficult time, it was reassuring to have a professional team to arrange everything from start to finish. Jim and his team were amazing. He made the process as simple and smooth as possible. He really listened to our story and assisted with all aspects from the very beginning. We were kept up to date throughout the process and felt confident in our decision. All the staff and service providers were respectful and genuine. Our family and friends made comment of how beautiful the service was. We would highly recommend the services of Nepean Valley Funerals.

  • Steve Gross

Nepean Valley Funerals were amazing to deal with in the whole process of organising our mothers funeral. Jim treated us with the upmost kindness and was very respectful and professional throughout the whole process. They assisted us step by step with all the necessary details. Our celebrant Danni, was amazing, her words were heartfelt and well received by all present. Jim went above and beyond our expectations, nothing was too much trouble making this very difficult time much easier. We would highly recommend Nepean Valley Funerals. Sincerely, Peter and Steve Gross

  • Lisa Schneider

I can't thank Jim and his team at Nepean Valley Funerals enough. I first used Jim's services back in 2018 for my father's funeral and again recently when my mother passed away. Although a very difficult and challenging time Jim and his team were extremely caring and compassionate. The process was seamless from beginning to end and we were given many suggestions and options which were very helpful especially during covid. A simple thank you is not enough and I highly recommend Nepean Valley Funerals to anyone looking for such services. Kind Regards Lisa

  • song te

Jim and Janet were extremely helpful throughout the whole process. Their professionalism and understanding of our religion and culture was amazing and we couldn't have asked for a better service. Thank you both for your compassion, and your help, support, and understanding through such a difficult time. The service was beautiful and we have achieved closure because of how smooth everything was before, during, and after the process. Even though we've lost a loved one, we have gained great friends through Jim and Janet. All our love, Max and Vanessa.

  • Damian Levy

We had to organise a funeral for the first time and had no idea were to start. We rang Jim from Nepean Valley Funerals. Jim was fantastic from the very first phone call, through to the very end. We can’t fault a thing. Jim was so helpful and answered every question we asked. We would definitely recommend them to everyone. Nepean Valley Funerals is a family run business and very reasonable price. Thank you to Jim and all the staff that made this dreadful time a pleasant experience so close to Christmas. Thanks once again Damian, Hazel and Karen xxx

  • Sue Mc

Nepean Valley Funerals were recommended to us by my sister-in-law and we couldn't be happier with them. Nothing was too much trouble for Jim and his team and everything ran smoothly. He was professional and considerate and spoke to myself and siblings on the day asking if we were OK. So much friendlier and personable than other funerals we have attended. Many of our friends and family said that it was one of the nicest funerals they had been to and they were super impressed by the way it was conducted and also by the celebrant Jim recommended.

  • Mark Bugden

To Janet, Jim and Dave. From My family to yours, From our initial contact at 3am in the Morning, Thank you so much for the professionalism, compassion and understanding you showed us after the passing of Mum. Nothing was too much trouble, you took the stress out of the hardest week of our lives and produced a moving and beautiful celebration of her life. To your extended team Danni who produced the Memorial book, Eileen who sang beautifully and Michelle who recorded the service. Thank you all so much. Mark, Lydia, Lorena and Michael

  • Michael Roberts

Jim and the team at Nepean Valley Funerals were so wonderful to deal with. After losing our beautiful father, and having never planned a funeral before, Jim met with our family at short notice and patiently helped us put together a service that was outstanding. Jim arranged absolutely everything, including a beautiful celebrant, Dani who led the service professionally & respectfully. Thankyou for making something so daunting to us, a memory we’ll never forget and that our Dad would have been so proud of. With love, The Snell family.

  • Luke Hannan

Jim and the team were absolutely amazing At our time of need with my Dad passing away the team at Nepean Valley Funerals were compassionate, understanding and always available to answer all the questions we had. Jim provided perfect, straightforward and honest advice plus went well over and above to ensure we said goodbye to Dad in the manner that Dad wanted. Nepean Valley Funerals were recommended to us and I am proud to recommend them ❤️❤️ A Massive Thank you to Jim, David and the entire team Luke Hannan

  • Maria Karla Abanico

I can’t thank Jim, Janet and their staff enough for all their compassion and help with assisting our family in organising dad’s funeral. From the initial phone enquiry to the planning, they put so much care into making sure the service was exactly what we wanted to give dad a memorable send off. They are a family business that actually treat you like family. They took their time with us and were clear and honest about the inclusions and prices. They truly went above and beyond and made the whole process stress free.

  • Glenn Mallon

I would like to thank and recommend Nepean Funeral Services. Jim & Janet Mueller are the most professional people I have met. When you lose your loved one, you flounder and really do not know what to do first. Jim & Janet guided us through the process with great empathy and did not push us at all but was able to make suggestions and it made it easier for us as a family to plan our funeral. If you need this service at any time please consider these people you will not be sorry . The Mallon Family.

  • Sharon Mallon

I would like to thank and recommend Nepean Valley Funerals Service. Jim and Janet are the most professional people I have met. When you lose your loved one you flounder and really do not know what to do first.Jim and Janet guided us through the process with great empathy and did not push us at all but was able to make suggestions and make it easier for us as a family to plan our funeral. If you need this service at any time please consider these people you will not be sorry. The Mallon Family

  • Julie Jenkins

From the moment I walked into Nepean Valley Funerals, I knew that Jim was the right person for this difficult time of planning to say goodbye to my mother. His knowledge of funeral planning was amazing and made every decision very easy to make because of the information he provided. He arranged everything to make the day special , which left me time to deal with my own grief before the service. He is such a caring wonderful person! Thank you again Jim, you and your team are incredible! Julie

  • Katherine Curran

From my very first meeting with Jim I felt completely at ease. He was very professional, caring and so nice to deal with. Due to the circumstances of my husband's death there were a number of problems that had to be dealt with and Jim went above and beyond to sort these issues out. I can't thank him enough for all his help and for helping to organise a beautiful service to farewell my beloved husband. I wouldn't hesitate in recommending Nepean Valley Funerals to anyone. Thank you Jim

  • Kayla Byrne

Jim and his team were fantastic when we had to plan the funeral for our fathers sudden passing. With no idea what to do, Jim was very helpful in guiding us in this difficult time, adapting to our last minute requests with compassion and making sure we made it feel as true to Dad as possible. Danni was our celebrant and was amazing in delivering the service and the beautiful booklets. We have had many compliments and feedback on how beautiful the service was. Thankyou Jim and team

  • David COGNO

We couldn’t have been treated any better during a very sad time. Service was impeccable. Jim and the team treated my family with sincerity and compassion. The way they organised everything and answered all our questions showed their true professionalism and commitment. I could not recommend them highly enough. They thought of everything. We didn’t need to stress and worry about making the service a fitting tribute and farewell. They did this with utmost respect. Thank you again.

  • marge s

Jim was absolutely supportive throughout the whole process. You amazed me with your 24/7 support, regular phone call updates and for overcoming the challenges faced. The service was executed smoothly, professionally and in accordance to what we have requested. I am incredibly grateful with the service provided and glad to have chosen Nepean Valley Funerals to help celebrate my wife’s life. Your service is greatly appreciated by the entire family. Samar & Ibanez family.

  • Trent Snell

Nepean Valley Funerals were amazing. Jim and the team had a meeting with my family on short notice and within the day we had a date, venue and celebrant booked. The service was impeccable and Jim made us feel at ease, knowing that our father was in great hands. Jim kept us up to date and was there on the day to ensure that everything went as we had discussed. A brilliant local family business who I could not recommend more. Thankyou once again Nepean Valley Funerals.

  • Jules Read

Jim & the team at Nepean Valley Funerals are wonderful at what they do. I cannot recommend them highly enough. Sadly we have needed funeral help three times over the last three years & without hesitation Jim & his team have been the ones we chose to help us farewell our precious loved ones. Jim's attention to detail, compassion and understanding is next level, I could not imagine going through such hard times without his guidance & expertise. Thank you!

  • Jason La Greca

Jim and the team deeply care about the families, friends and loved ones as they experience some of the hardest times in their lives. They made everything simple and unburdened us of the complexities so we could just focus on family, and in providing my brother with the best possible send off. Even after the funeral, Jim continues to reach out and make sure we are all ok. Ive never met a more genuine, caring, and loving human. Thank you again.

  • Mary Camilleri

During our hardest time Jim and the team did an absolutely fantastic job to ensure we were able to give the send off our Dad deserved. Nothing was a problem and Jim went the extra mile to help us and make things that little bit easier. Nothing was a problem! He understood us and added so many special touches that my family and I will treasure forever. Thank you Jim for your understanding, compassion and generosity you showed our whole family

  • Anne Xiberras

Jimmy and his team at Nepean Valley Funeral helped my family navigate through organising our father's funeral. Nothing was too hard.He had the answers to all our questions and the connections to make dads funeral run smoothly through COVID. We highly recommend Nepean Valley Funerals especially for those dealing with it for the first time. Compassion,understanding and totally professional would describe Jimmy and his team. Thanks Jimmy.

  • Ertan Dastan

Your team created an amazing send off for both my grandparents and I am truly grateful for your services. Your compassion, understanding and sincere care made my parents so reassured and made the grieving period while organising funerals so much easier. You are definitely in the right business and I highly recommend your business to any family needing help to farewell their loved owns easily and lovingly. Thank you so so much.

  • Belinda Desmond

I have been completely impressed with the service, care and attention to detail, provided by Jim and his team at Nepean Valley Funerals. At such an emotional time it was co comforting to have such professionalism and at the time same, personal service where nothing was too much trouble. This is the second time we have used Jim and his team. I would most definitely recommend him to anybody looking for a memorable experience.

  • Raptor G

The service and professionalism shown by Jim from day one was superb. He followed up each day to ensure all was going to plan and took control of the whole situation. He ensured our family was taken care of in a very difficult time and kept his word on all that was discussed. A more honest gentleman you will struggle to find. Thankyou Jim and the team for making our difficult situation so much easier

  • David Vassallo

Thank You Jim and the team at Nepean Valley Funerals for your professional and personal touch. We first contacted Jim with a phone call on Sunday morning after the passing of my father the night before, and we were able to bury him in a beautiful service 5 days later. His attention to detail was impeccable and he made this difficult time that little bit easier. I highly recommend Jim and his team.

  • Laura

My brother and I had to organise our father’s funeral recently. Not having had to do this before, we found Jim to be a big help during such a difficult time. Organising the funeral was easy and Jim listened to what we wanted for our father and made recommendations for us based on our wishes. The funeral was very nice and everything went smoothly. We would recommend Nepean Valley Funerals.

  • Patricia Blake

I had the pleasure of working with Jim recently, and was impressed by his kindness he showed myself and my sisters. From the minute we met Jim he made us feel so comfortable, he was very professional and most importantly, respectful and helpful throughout the entire process. I just want to say Thank You to Jim and Team for allowing us to give Mum the beautiful send off she deserved.

  • SIT down

We had great experience with Jim and his staff who handled the funeral of my father in law very professional with great empathy but also still competitive price. The service went smoothly from beginning till the end. We are thankful for the service and highly recommend Nepean Valley funeral service incl Danni Marchant for the beautiful memorial booklet. Thank you ,God bless u

  • Dexter Isaaks

Jim and the team were a blessing in such a hard time for our family. Jim was transparent and helpful throughout the entire process, which allowed us to focus on what was important to us. From the initial conversation to the service and afterwards, Jim and the team have been professional and empathetic. Thank you for allowing us to give Dad the beautiful send-off he deserved.

  • Antoinette Buttigieg

Thank you Jim and the team for your services provided to us. You were professional, but at the same time, so down to earth and simply to communicate with. You accommodated us to whatever we wanted, to make the funeral service special and meaningful to the family. You were efficient and always kept us informed about every little thing. The family appreciate all you have done.

  • Karen Smith

Jim and his team were incredibly helpful and professional throughout the organisation and during my mothers funeral service. Jim was always available to answer any queries and was proactive in aiding us when any issue arose during the arrangements. I would like to thank Jim and his team for helping to make a day that was so sad to us, as peaceful and precious as it was.

  • Sandra Chapman

My Dad recently passed away and we didn't know where to start to get things organised. We were given Nepean Valley Funerals number and spoke with Jim who was amazing. He helped us in all facets of what had to be done and we found him personable and sensitive to deal with. His staff on the day were fantastic and we were able to give our Dad a beautiful send off.

  • Tamika W.

Jim and his team go above and beyond to show compassion and care. From initial consultation through to picking up the final paperwork, you feel well supported and in competent hands. At such challenging times its important to have caring and empathetic people on your side. I can't thank, and recommend Nepean Valley funerals enough. Thanks again Jim and Janet.

  • Maria Bridges

I just want to thank jim and the team for the kindness they showed myself and my family. From the minute we met jim he made us feel so comfortable and straight away we knew he would look after my brother and ensure he had a beautiful service, which he did.. I can not recommend Nepean valley funerals enough. Amazing staff, amazing service. Thank you so much.

  • Poppy Ponce-de-leon

We are so pleased with the Service we received from Jim and his team. With great communication and wonderful empathetic manner Jim was quick and efficient and handled everything which took the stress off the family. Jim provided the family with a competitive product without sacrificing quality. I would highly recommend Nepean Valley Funerals to anyone.

  • Michael Thomas

I new from the moment Jim answered my call that we had chosen the right people to look after our mother. Nothing was too hard for Jim and his team even to the point of cutting his own Sunday afternoon down time short with his family to give our family one last chance to be with Mum. For me personally it felt like family looking after family.

  • Jenna Mason

Can’t recommend Nepean Valley Funerals enough Not only did they beat the so called big players by over $4 grand but the service from start to end was unbelievable Jim and the team showed compassion in all aspects of my mums funeral If your looking for a company to do a funeral Don’t go any further than Jim at Nepean Valley Funerals Greg Bond

  • Joan Bellenger

I would like to express my sincere gratitude for the way in which you recently managed the funeral of my sister. Throughout our dealings you were compassionate, helpful and patient as we made decisions regarding her burial. We have had many family and friends comment on the beautiful spray of flowers placed on her coffin. Thank you

  • jodi robertson

I cannot thank Nepean Valley Funerals enough for their personable, genuine, timely and supportive service. After saying goodbye to our second parent with Jim and his team, we have found that we were able to focus on other aspects of making our goodbyes really special moments. Thank you again, Jodi

  • Funeral Video Australia

I had the pleasure of working with Jim and Janet recently, and was impressed by their service. I filmed a church and crematorium service for one of their families, as they had relatives overseas that couldn't be there. The family was supported by the crew, in a professional and respectful manner.

  • Trudy Devereux

To Jim and the team at Nepean Valley Funerals we are forever grateful for your care and support. You were responsive from the moment we called. Always able to answer questions and truly wanted to make the service for our Dad, Brian Metcalfe the best it could be. Quality! Thank you.

  • Gerald Horky

Jim and his team at Nepean Valley Funerals were outstanding with their help, advice and support. No problem or request was too small. Their professional conduct facilitated a service done with dignity and respect. I have no qualms in recommending their services.

  • David Currey

These people are fantastic I highly recommend them to anyone that’s has lost a loved one they went way above and beyond for my dad just unbelievable thank you jimmy and your wonderful team for your professionalism and caring nature beautiful people

  • Jessica Crofts

Absolutely outstanding business. Made the whole process as easy as possible and helped every step of the way. Nothing was too much trouble. From the get go Jim was amazing to deal with, followed up on anything we needed. Highly recommend.

  • AUmarcus

Cannot say enough about Jim, the team at NVF and the care they provided for my late Dad John. RIP mate. Amazing customer service and a business that really goes that extra mile for your peace of mind. Thank you so much Jim. Cheers, Mark.

  • Matt Aungle

Nepean Valley funerals were a pleasure to deal with, they went above and beyond in everything they did. Would highly recommend their services. Thank you Jim & team for taking such great care of our family! On behalf of Jim Goodwin.

  • Rachael Boerst

Jim was very patient, caring and understood the intimacy that we wanted for our farewell. No "frills"; just down to earth , honest service with absolute dignity and respect for everyone involved. Highly recommended. Thank you XXX

  • Cooper Galluzzi

We were very impressed and grateful for Jim’s kindness and professionalism shown to us in organising our Mother’s funeral. Every aspect of the funeral was attended to with genuine care and attention to detail. Natalie

  • robert gotzmann

Exceptional, compassionate and caring. This company was recommended to me for my father’s funeral and I was very happy with the service provided by Jim and his team. I would highly recommend this company to everyone.

  • Peter Smith

Jim was very caring, understanding and helpful with the planning of my sister's funeral. Plus the cost was clear and very reasonable, compared to others. A family business that cares - you don't get that very often.

  • A T

Jim and the team were incredibly supportive during what was a very difficult time. Professional, clear, good at communicating, they managed the service and all preparations in a very dignified and caring way.

  • Lauren Clark

I highly recommend Jim and the team at Nepean Valley Funerals. My family gave them very short notice to arrange my mother’s funeral and they made it happen, made the process stress free and the day special.

  • Tammy Kop

thank you to all you have done in sending our mother in peace we are all very grateful for all you done to make the day beautiful and looking after our mother and helping us threw the hardest part of it all

  • Leona Neacy

We have used Nepean Valley Funeral homes for both my mum and now my dad. All I can say is they know there stuff and they work really hard to make it a special. Certainly highly recommend these guys.

  • Tracy Thomas

Very professionally people to deal with, everything was easy from start to finish we can not thank Jim & all his staff enough for helping make our sad day special for our mum Margaret Thomas

  • Paul Stevenson

Thank you Jim and the team for delivering a special service to send off my mother. Highly recommend NVF for your loved one. Paul Stevenson

  • Mario D

NVFs excellent planning and execution has led me to believe that my grandfather was laid to rest peacefully. Keep up the great work Jim!!!

  • John Ilacqua

Jim was very professional and respectful, and really went above and beyond to get done everything we asked for, on very short notice.

  • Shamus Tickell

Jim and the team did a great job, they were very honest, accommodating and easy to work with. A great local business.

  • Matthew Corry

Jim and Janet are a lovely couple to work with. Would highly recommend their services.

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