My car was stolen from my home. Was recovered a few short hours later. Was taken to the Porsche Dealer service centre as per my agreement with Dawes. They would not allow the Porsche centre to look over my car. They sent an assessor of their choice not mine. They wrote off my car and there was nothing wrong with it. I was given the allowed money in the contract but I wanted my car. They had it written off with NSW. My car was only 4 yours old. Perfect condition. Not sure what their motives are but I smell something fishy. DO NOT USE THIS COMPANY TO INSURE YOUR CAR.

I got into an accident where the at fault driver was insured by Dawes. Dawes contacted me for my version of events, knowing their customer was at fault they still still sent me a letter trying to scare me into paying $13k or face further legal action. I called them about the letter and said I'm not going to fall for that and politely forwarded them to my insurer. The lady on the phone quickly back pedalled and that was the end of it.

Refused to send me a copy of the pending annual renewal invoice that was negotiated on my new car via a motor insurance broker with them 12 months earlier. Much better at looking after their broker mates that refer to them than the paying customer. Despite their reasonable premiums , their attitude to customers leaves a lot to be desired.

Mark Petersen was very helpful with a client request today. A+ Overall Dawes are excellent and offer a great balance of cover and price for performance and luxury cars.