Dairy Queen Grill & Chill

765 reviews

2036 Robertson Rd, Ottawa, ON K2H 5Y8, Canada

www.dairyqueen.com

+16137211396

About

Dairy Queen Grill & Chill is a Fast food restaurant located at 2036 Robertson Rd, Ottawa, ON K2H 5Y8, Canada. It has received 765 reviews with an average rating of 3.6 stars.

Photos

Hours

Monday11AM-12AM
Tuesday11AM-12AM
Wednesday11AM-12AM
Thursday11AM-12AM
Friday11AM-12AM
Saturday11AM-12AM
Sunday11AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of Dairy Queen Grill & Chill: 2036 Robertson Rd, Ottawa, ON K2H 5Y8, Canada

  • Dairy Queen Grill & Chill has 3.6 stars from 765 reviews

  • Fast food restaurant

  • "We ordered two simple ice-creams, paid for it and waited for 10 mins and he asked us again what did you order? We told him, he gave one of the ice-cream"

    "Greatest experience here"

    "New management just took over at this location"

    "Went through drive thru for lunch"

    "My recent trip to Dairy Queen was fantastic! Kirti's exceptional service and super friendly nature created a truly memorable experience"

Reviews

  • Jeet Patel

We ordered two simple ice-creams, paid for it and waited for 10 mins and he asked us again what did you order? We told him, he gave one of the ice-cream. We were still waiting for another he made it but put it aside. Idk why?! I had to ask him is it mine? He said yes then gave it to me. Very unprofessional and undertrained workers.

  • Ezechiel Leno

Greatest experience here. The associate named Meet was an honest game changer. He took a very complicated order and executed it to the letter. He went above and beyond to provide me with instructions/assistance on how to make this order despite the Ubereats limitations for times i want to order it at home. More

  • Sindy Fernando

New management just took over at this location. They were super friendly and helpful! We needed a custom printed birthday cake within a few days, while many other dqs in the area just said they couldn’t do it. This team went above and beyond to make this happen. Super appreciate it!

  • Chris Brown

Went through drive thru for lunch. Originally went back through line because fries were cold. But while we were waiting we noticed a hair in the burger aswell. They didn't really want to refund money, I had to ask a few times. They just wanted to remake a burger. More

  • Urvish Sabhaya

My recent trip to Dairy Queen was fantastic! Kirti's exceptional service and super friendly nature created a truly memorable experience. The food was delicious , and the drinks were expertly crafted . The place was clean and cozy,

  • Jamie D

Lisa was great - she was very kind and accommodating with my order and super quick! Highly recommend this DQ now that they’re under new management. The staff are all nice, efficient, and they’re one of the rare locations open until midnight. More

  • Don Harris

Sadly, this place has gone down hill . You can never understand the person serving you . They never put lids on your ice cream. I live 2 min away, and all you have is a huge mess and need to clean the car . NOT going back to this location. More

  • Benjamin Bomberg

Went in with a family member to grab a late night snack. And that was when the comedic circus began. First off, it took them 20+ minutes to get us our small cone and medium hot fudge Sundae (I should add that the fudge was not even remotely

  • F KAN

Today, I went with my family to Dairy Queen 2036 Bells Corner Ottawa on 26 June 2022 @ 6:20 PM Sunday for ice cream cones. I had very bad experiences with the whole staff, they hired small high school kids and they don’t know anything about

  • Logan Bright

Usually the staff here is really good and is one of the better DQ's in kanata. Although, yesterday was the complete opposite. I ordered a pumpkin pie blizzard at exactly 5pm on Tuesday. The blizzard came in a double cup and a lid. I didn't

  • Raechel Garrett

This location is under new management and our last couple visits have been excellent. The food was hot and well prepared, they got my very picky kids’ orders correct, and the staff was super friendly and accommodating. With a birthday to

  • Kacey Caines

Made a late night trip to the city for Dairy Queen, this is the second time we’ve been to this location late at night because it is the closest to us that is open when we have DQ cravings. The same gentleman served us both times and was

  • Tee Olatide

Came in Saturday Night, May 13, 2023 at 9:53 and had the best experience at any eating establishment. The team is so friendly and kind and the ice cream was scrumptious. Every person working tonight deserves a raise. 6/5 rating. More

  • Erin Murphy

This Dairy Queen is much better than in previous years due to new ownership/management. You no longer have to wait 30 min for a blizzard and the counter is much cleaner!! Staff are friendlier too and aren't all teenagers lol More

  • JP

Fastest service is to enter and order Friendly staff with tasty treats. Nothing like DQ Ice Cream Make sure to turn off your car though in the drivethru. The waits are usually way too long for a fast food joint

  • Dustin Perry

...didn't even know what an ultimate burger was. That being said, the blizzard was really good considering they didn't know what cookie jar was. But they were more then willing to work with it.

  • Danielle Pilon

Been in drive thru since 7:20p.m and it is now 8:08p.m and we are just now at the window and our order isn't even ready. Absolutely the worst Dairy Queen I have ever been to. More

  • neil armitage

I didn't know they were open late for 2 years. I think they need a better sign while their competitor down the street has lines of 20 minutes. No lineups in the drive-thru.

  • Mathew Billington

Staff are very kind, patient with indecisive kids and helpful. Ice cream treats were perfect. The entire building from floors to windows need to be cleaned properly though.

  • OY CN

Hasn't changed from the feeling of a Dairy Queen of the 80's. Can't beat the ice cream cake! My boy still asks for it each year and he's all grown up. (I like it too!) More

  • Tim Cogswell

We never went to dq with the previous owners. Tried dq recently x2 and it was great. This is our burger place in bc now. Nice charbroiled burgers for a great price. More

  • Hanna

I recently visited this Dairy Queen location and had a great experience. The restaurant was clean and well-maintained, and the staff was friendly and welcoming.

  • Anna Boateng

I had a blizzard cake made here for a kids birthday party and they went above and beyond to customize it for me. Thanks so much Meet and team! More

  • Mitchell Goldenberg

I was just at, this location no buddy answerd at. The drive thru,so I went inside and ordered. I ordered a banana split,with extra whipped cream.

  • Salim Saikaley

What a ridiculous thing to keep doing. The pandemic was hard enough and now this owner is using it as an excuse not to open to the public.

  • Tyler Valdron

DQ is DQ but this particular location gets orders wrong more than any of the others, and the one time we went inside it was quite beat up.

  • Aiden Moore

This review isn't about food that I ordered, but still about this location. I'd still give DQ food a 4 star, nothing more.

  • Doug Switzer

Staff is friendly and provides. We forgot part of our order and they followed us out to are vehicle in the cold. More

  • Ellla Lee

Amazing place & staff!! So friendly and great customer service! Will definitely be back …
Service…
More

  • Meet

Gross, dirty and worst. On top of it, the person had been dropping things and making our items.

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