McDonald's

1627 reviews

2170 Montréal Rd, Ottawa, ON K1J 1G4, Canada

www.mcdonalds.com

+16137418578

About

McDonald's is a Fast food restaurant located at 2170 Montréal Rd, Ottawa, ON K1J 1G4, Canada. It has received 1627 reviews with an average rating of 3.3 stars.

Photos

Hours

Monday6AM-10PM
Tuesday6AM-10PM
Wednesday6AM-10PM
Thursday6AM-10PM
Friday6AM-10PM
Saturday6AM-10PM
Sunday6AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of McDonald's: 2170 Montréal Rd, Ottawa, ON K1J 1G4, Canada

  • McDonald's has 3.3 stars from 1627 reviews

  • Fast food restaurant

  • "They gave me extra fries at no cost for a long wait(I waited about 10 mins for a burger and a happy meal) so I am very happy"

    "A typical McDonald's"

    "I went in to the restaurant to place an order and waited in line for ten minutes with only two customers in front of me"

    "Saturday February 3 2024 I was stuck in the drive thru for 35 minutes before they asked for my order"

    "I am so disappointed"

Reviews

  • Viktoria Light

They gave me extra fries at no cost for a long wait(I waited about 10 mins for a burger and a happy meal) so I am very happy. The sandwiches were carefully prepared, not sloppy like some other locations. Overall I’d say this is one of the better McDonald’s locations even with the wait time. My iced coffee was well made too. More

  • Christian Liu

A typical McDonald's. Depending who you get, you either get a pleasant staff, a staff-in-training, or a staff that is nonchalant. Food is okay and the atmosphere most of the time is fine except for a few exceptions where angry or random people just come in bothering others. Overall, it's an ok location for where it is. More

  • Michael Bernier

I went in to the restaurant to place an order and waited in line for ten minutes with only two customers in front of me. When I finally placed my order they told me they did not have enough cash to give me change (I was paying with a $50 bill) so I left empty handed and ate at the competition.

  • Le-Phuong Nguyen

Saturday February 3 2024 I was stuck in the drive thru for 35 minutes before they asked for my order. I asked them is it normal to wait 35 minutes in drive thru before placing my order. I drove off because this restaurant is terribly managed. What a waste of time , disgusting macdonalds. More

  • Julie Anne Mondoux

I am so disappointed. Came here two weeks ago it was spotless. Clean and it smelled good. Today there are garbage on the floor every were, garbage disposal are overflowing. I understand it’s a special day, but no reason to let it go that bad. More

  • Les Webb

The very last time I went there, they forgot to give me a bag of my food. So I went back to get it and the manager fought me for it. He accused me of trying to get free food and said I would have to pay again. Even though I had the receipt

  • Brad Dishaw

Several times now over the last year, at the drive thru in the evening or at night, this location is atrociously slow. Constructive comments aren't taken seriously my the manager or corporate. Two days ago, we waited 9 minutes as the first

  • Jesse Lacombe

Never have I ever thought I’d have to actually write a review but from what I’ve experienced yesterday night was insane. I was at the drive through with my partner, ordering our meal and the woman taking our order was speaking so fast and

  • JM Leblanc

Often wait 15 to 25 minutes if going at noon even if there is less than 12 cars in front. They should be better organized for rush hours. The other day in september 2023 i waited 20 minutes to be told there was no sausage parties at 10am.

  • Alex Ashton

My order was simple - 1 medium Mocha with light whip cream.... This is what I got. My cup wasn't even full, when I tasted one sip I could tell this wasn't a Mocha. It tasted like a generic coffee. I didn't have a big order, it should have

  • L Pham

This has to be the worst operations in the city. Not sure why it takes them 10-15min to do an order. My order of fries was half-full - wth?! I don't blame the staff though -- there needs to be better management of this slow food operation.

  • EP Power

This is (was) our neighbourhood go to when we need a quick meal. No more. If you must go, use the drive through. They simply don't care about the walk in traffic. They mark orders as complete to thwart the data collection on how they are

  • Andy Oureal

I went there this morning around 9am about to have breakfast, before ordering food I went to washroom but found out there was no toilet paper, so I asked the guy ( manager)who was sitting in lobby to have his breakfast if he could get

  • Hélène Dorciné

Really bad drive through service. I repeated my order 3 times, reconfirmed again as we paid for our order. When we got our order, it was incorrect. Really bad service! I spoke to.the manager who offered to mail a voucher, but still

  • Adrian morphy

My order was perfect. Thomas, who took my order is definitely a model employee. He greeted me before my order, and even though he had a mask, his eyes clearly displayed he was smiling. I unfortunately live close to the 594 Montreal

  • david bazinet

Food is consistently good. However I’ve never been to a McDonald’s that is so consistently slow. Everytime I go to this location, the wait is so long (mainly the drive through). The owner should address this issue. More

  • Benjamin Dennie

Used to be an okay location, but unfortunately they have messed up drive thru orders for me quite often. Have forgotten sauces and straws in the bag more than once. Put a grilled chicken breast in my McCrispy. (???)

  • Pierre Abi Nader

Striking lack of cleanliness, broken display for customers orders, broken coke dispenser, messed up order, no ketchup dispenser… you’d better close down this place… way below McDonald’s standards More

  • Jay Dee

Better service than the other McDonald's in Vanier. They know how to work the double lane at the drive through and not have you wait there for over 15 minutes while other cars take their orders. More

  • Corey Lagace

Terrible attitude from the staff and didn't bother to get the order right. We ordered a cheeseburger with extra pickles and onions and a western BBQ with extra BBQ sauce. This is what we were given.

  • Paul Stawecki

Thanks a lot for using an entire bottle of mayonnaise. I'm actually impressed you were able to wrap the burger without the mayo shooting out of all the sides. Keep up the great work donkeys. More

  • Celina Lahaie

Always liked this location, service at times can be a little wonky-donkey and of course in turn makes the atmosphere not overly welcoming. But otherwise the food/drinks are always on par More

  • Moe Talaband

Person in charge named Miguel a man with a girly attitude who doesn’t know how to talk and deal with customers I’ve never seen a man roll his eyes you’ll see this guy on some next level

  • Baran Sabzalizadeh

As apposed to the McDonald's in downtown, this one was very spacious and clean. We had different types of ice-creams. Don't remember their names,but they were delicious. More

  • Jon Crump

I said no cheese 3 times. Told the drive though that we have allergy. Repeated no cheese when they repeated the order wrong multiple times. Order comes and has cheese... More

  • Corbin

Have to say this location impressed. The dining room was really clean, the staff were very polite, and my Big Mac didn’t look like it was thrown together and coming apart.

  • cory corrigan

Never seen a McDonald's that was out of almost everything , drink machines out of order , quarter of the items were unavailable to order , no toys for the kids . More

  • Yvonne Belanger

Check your order while your there, they are not well trained at all. Manger couldn't help us because she doesn't speak English. Asked for no cheese see photo More

  • Inc Canada

You have a Asian assistant manager who was very rude. I asked for something he gave me a look and turned around walked away. Regarding milk and chocolate milk

  • Mohamed Ahmed

Drive thru takes a ridiculous amount of time. Several times now I order and pay for something only to have someone come tell me they don't actually have it

  • Average Joe

The slowest service I've ever experienced at a fast food place. 15 minutes just to have my order taken... FK this place More

  • Dan Djurasovic

I received my order very quickly and the breakfast was delicious. The ambiance of the place was also very pleasant. More

  • Vincent Chouinard

I ordered 5 Egg BLT McMuffins. The bread was hard and cold, and the mayonnaise was all over the buns. Very poor quality.

  • Grant Cross

I ordered and paid for two egg McMuffins and they only gave me one. Didn’t notice until I get home
Food:
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  • Maximus T.

It's a good ol' regular McDonald's. Food is fresh. Place is clean and tidy, bathrooms are dry.
Servic…
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  • NewVenari

Staff doesn't seem to know how to count; ask for 2 creams in your coffee and you tend to get 3 or 4. More

  • Jim Purchase

BAD FRENCH FRIES!! The drive-thru window is run by a TYRANT. She forgot to switch to the other lane

  • Laura Proulx

Accessibility: Fully accessibly. Your standard McDonald's with fast service.

  • Melanie Hodgins

Very understaffed slow service. Workers are super nice
Food: 1…
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  • Joanna Simion

This Drive thru actually got my order correct
Service
Take out…
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