I hired Best Oakville movers last weekend. At first dealing with George was a pleasure. Unfortunately I was very disappointed with the service. The truck containing my furniture only about 3/4 full. When the guys arrived at my home and opened up the truck door, I was surprised to see that the truck was not full. I questioned the movers, and they told me that they had to go back to pickup the "Expensive furniture" . Considering there was no appliances, a few couches, a bedroom set,, patio furniture and boxes, I thought all my stuff would easily fit into the truck. I have used other movers in the past, they utilized the space properly. While movers where unloading, one of the guys went into my ensuite and decided to see if he could lift a cast iron tub, continued to walk into rooms that had nothing to do with the move. When he came back out, he asked me "How much did you pay for the house"? I was somewhat taken back that one he decided to look around the entire house and asked personal questions. The other two guys were hard working. I felt that the move should have been completed in one trip. It seems that it was a money grab for an extra 3 hours. When they came back with the rest of my furniture, the truck was 80% empty, they had my dining room set which consisted of a table , hutch and 6 chairs, a patio table, 4 chairs a snow blower. At the end of the move the team leader charged me a extra $60 for what he said was a" heavy furniture" I asked why the charge, which he said was part of the contract, there was also a charge of $30.00 for going up and down the stairs. I paid the bill. The team leader than asked me for a tip , I told him that I did not appreciate him not bringing a full load and walking around my house. He insisted that we give a tip, at which point I asked him to leave. I called George at the main office, and explained what had happened, he agreed that it was very inappropriate to ask questions and walk around the house which did not pertain to the move. He agreed that it was inappropriate to ask personal questions and wonder into rooms that were not part of the move. He said he would also look into why the truck wasn't full. Unfortunately he never did get back to me.

Very pleased with the overall process, accommodations and efficiency. I had called Best Okaville Movers on a Wednesday because my previous mover tried to double his initial quote 3 days before they were going to move. I called Okaville Movers and they were able to accommodate me in this short notice. The moving crew was fast, polite and most importantly, reliable. I would use them again, and let others know as well.

Positives were your team was attentive, hard working and were very careful in not damaging anything during the move. They finished quickly and efficiently...what more could anyone ask for but the good quality moving service they provided. I have already recommended you to a friend who will be moving in 2 months and would highly recommend you to any who asked. Thank you very much for a job well done!!

Their employees were all professional, hard-working, collaborative and communicative. They persevered to make sure our oldest's desk was reassembled correctly. Something I would not have been able to do. Integrity also moved a vintage pinball machine (very heavy) from one basement to another. While moving our belongings, they also took time to ask questions and listened from start to finish.

I was given a time window of 8-10am for my move. The two movers arrived at about 9:45am, ready to go! They were very professional. Took their time (but didn’t dilly dally) and were very careful with my items. Overall I am very happy with this experience + will be using them again!

The movers arrived on time and went right to work and carefully moved everything. Have used Best Oakville Movers several times and have not been disappointed. They are great movers to work with. I have scheduled with them for my daughter's upcoming move.

I’m doing a renovation on our home and needed all furniture and belongings removed and stored in a professional safe manner. I would highly recommend them and I would absolutely use them again.

I appreciate that the drivers called ahead of time and communicated effectively. They did a good job because there were no problems and they placed the container exactly where they wanted to.

incredibly professional, quick, and careful with my belongings. For the most part, I was quite impressed with my first experience using movers.