Ultra Tune Cheltenham is a Mechanic located at 341 Reserve Rd, Cheltenham VIC 3192, Australia. It has received 90 reviews with an average rating of 4.8 stars.
Monday | 8AM-5:30PM |
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Tuesday | 8AM-5:30PM |
Wednesday | 8AM-5:30PM |
Thursday | 8AM-12PM |
Friday | Closed |
Saturday | 8AM-5:30PM |
Sunday | 8AM-5:30PM |
The address of Ultra Tune Cheltenham: 341 Reserve Rd, Cheltenham VIC 3192, Australia
Ultra Tune Cheltenham has 4.8 stars from 90 reviews
Mechanic
"I've spent thousands here for maintenance and upgrades on my 2005 Kia Cerato over the last 5 years or so"
"A very expensive ´misunderstanding´! Dishonest at least"
"They were really great"
"Dilon and his team are honest, knowledgeable and professional"
"I went to Rex and the guys at UT Cheltenham for my first service over New Years where they were professional and friendly"
I've spent thousands here for maintenance and upgrades on my 2005 Kia Cerato over the last 5 years or so. On each occasion I've used their services I've been provided with a clean, well presented loan car whilst the job was being done. I've found their service to be friendly, they've communicated any issues comprehensively and accurately, and contacted me before doing anything which wasn't originally planned but they've discovered needed doing immediately or in the near future, and their prices were totally reasonable. They've given the car a pretty thorough inspection each time they have the car, regardless of how small any job I've asked them to do was, without charging me for the inspection. As a well informed 'car guy' who is now disabled but used to do all of my own mechanical work on this and other cars, I am in a position to judge their work and prices accurately., I think the fact that I keep going back to them demonstrates that I totally trust them to do a great job at a reasonable price. In fact I will be doing so again in the next couple of months for what I estimate to be $1500 in parts and labour for a full front end rebuild, including struts, steering arms, tie rod ends, sway bars, and CV joints, which also demonstrates that I know what I am talking about, what needs doing and what a fair price for the job will be. I would recommend them to anyone without reservation.
A very expensive ´misunderstanding´! Dishonest at least. Please be careful with this guys and make sure you get your quote in written before accepting the jobs. I was quoted $320 for a basic 46.000 VW golf service. After leaving the car the mechanic called me and say that the front brakes had less than 5000 km before they would fail. He said ´it was $320 for the service and now it would be $490 because of the brakes´. I accepted. When I went to pick up my car they told me that the bill was $320 plus $490. Hence, $810 in total !!! I insisted that they never told me $490 on top of the $320 as the person that was next to me on the speakerphone over the phone could witness!. I complained that I found dishonest that the first time they quoted me on the basis of a total price and the second time they did not advice a total price of $810 intentionally misleading me to pay a fortune. The guy said ´you don´t get brakes for that money´ as if I was stupid. Not to mention that I am not a mechanic and I don´t need to know about mechanical repair prices. Finally, I was allowed to pay $730 to get my kidnapped car back. Just be careful…scammers are everywhere these days.
They were really great. Offered me a loan car when I arrived but instead I asked if they could drop me home. No problem. They rang me to tell me about a couple of small things that needed doing first. Just a couple of really small things… I went out the next night and discovered my lights were not on. Took me a few minutes to work out how to put them back on auto and my battery had been replaced so my clock was 20 minutes slow and I had no idea how to reset it . A friend did it for me. Both just very small things but I really like settings to be put back how they were as I am not very technical and haven’t taken the time to learn how to adjust these things.But I was very happy with the service and will go back there next time.
Dilon and his team are honest, knowledgeable and professional. We took our Kia in for a general service that was really overdue by many months. Dilon was upfront and gave us the understanding that he would only do what was absolutely necessary to save us money. We could see that he was one of those rare mechanics that had great customer service and was competent at the same time.We are sick and tired of incompetent mechanics and are so happy we have found Dilon. He had the car on time and was very reasonable priced. We are customers for life now! We highly recommend these guys.
I went to Rex and the guys at UT Cheltenham for my first service over New Years where they were professional and friendly. We were able to have honest up front conversations about what needed to be fixed and what I could afford to get done and they helped me come up with solutions that worked for my budget. I really appreciated their patience when I needed further help and their perseverance to finding the issue. Great team, I recommend them.
I have been using Dillon and the guys at Ultratune Cheltenham for a few years now. Moving to Australia from Scotland I was worried about finding a mechanic I could trust. I can not rate Dillon and the guys highly enough. Always going above and beyond to help me keep my bill as low as possible. Really appreciate it guys. I would highly recommend Ultra Tune Cheltenham. Great service great guys thank you so much
I've been a regular client of UltraTune for the past few years and they have always been exceptionally professional and well priced. They even sent one of their guys down to rescue me when my battery died in the middle of an intersection! The manager Ray has a good head on his shoulders - after an inspection he always tells me my options and costs for any servicing before doing the work. Too easy!
Had our Mitsubishi break down at home last evening so put a call into Rex this morning. They drove down and repaired the car immediately! Honest, professional and good old fashioned customer service, thankyou guy’s you have my business for goodif your looking for old fashioned service then look no further these boys have it nailed …
When you find a reliable, trustworthy and professional mechanic, you stick with them. I've entrusted Ray and his team with 2 vehicles so far over the years and I wouldn't take them anywhere else. He's extremely helpful, thorough and always does a fantastic job no matter what needs to be done. I can't recommend them enough!
Incredible customer service had with Ray and the team! Ray was able to fit me in at very short notice. Went the extra mile to find a part for my car. Communication was clear and my car was so well looked after and at a reasonable price. I am very grateful and will definitely go back when needed. Thanks again!! …
Completely corrupt - do not trust this mechanic! They lied and gave me false information about my vehicle to try and get a low price for sale - independent testing with RACV confirmed there were NO issues. These mechanics will do anything for some cash under the table - dishonest and disrespectful. Go elsewhere
I am not sure how they got good reviews. Usually, I don't give bad review unless I try the service more than twice which I did in this case. Every time, they asked me to change or repair heaps of parts but never resolved the original issue. I can tell you they don't have any idea about Ford Territory vehicles.
I feel confident having Ray and the team at Cheltenham Ultratune there to help me when I need them! Always courteous and competitively priced. A fair assessment of the work that needs to be done without any pushiness. I trust Ray and the boys to always take good care of my car! Highly recommended!
Very happy with their major 120,000 km car service. From the initial telephone booking to the same day service/repair the team was thoroughly professional. The car (11 year old Mazda) is now running like when I first purchased it. Will definitely return to this Ultra Tune for future car services.
This was the first time I’d tried Ultratune, and I was very happy. It was there for a log book service, but needed a few extra things done. I was given a quote, which I went ahead with and they were able to complete everything that day. The staff were courteous and helpful.
The crew there a highly professional. Rex and Ray continuously communicate with you as a customer regarding any issues they find during an assessment. They are honest and reliable and turn your vehicle over as quickly as possible. Highly recommended.
Ray at Ultra tune and his staff are fantastic, honest, reliable and communicative. This store radiates honesty, I have followed ray here from two other garages over 15 years I recommend Ray and his staff for excellent efficient honest mechanical work
I have been going to Ray's Ultra Tune in Cheltenham for 7 years, that should tell you something. Ray has always looked after me with the price and service has always been done on time. Ray is more like a friend than a mechanic...and a great one too!!
Can't recommend Ray & his team enough Friendly & helpful & efficient, will always find the best solution for you and will let you know if anything needs changing before hand, no surprises when you come to pick up your car! Keep up the good work +++
I sent my car for a routine annual log book servicing. Quote was fair priced, and things that were reocmmended to replace were spot on. My car after service felt smoother to drive than before. Will recommend and go back to them for sure.
Excellent. I went there knowing some issues my vehicle had. I said nothing to them and they call me with exactly I knew was wrong. They solved everything right away with a very affordable quote. You can go there with your eyes closed.
Fantastic prompt, professional and super friendly service! Kept me informed about what was needed. My car was returned looking like it had just been polished and detailed. Hasn’t looked like that since it was new. Very happy!
Took my car for a full service and also to have the air conditioning checked. Very happy with the service my car is running much better. Will definitely consider going back to Ultra Tune for service to my car again.
Booked my car in for a full service. Their customer service was fantastic and so friendly. I was very happy with the whole experience. My car is running superbly. Highly recommend these guys. Rex and Ray, thank you!
Hi Alex, i think you might have the wrong store as your name does not exist on our file. Give me a call anytime to discuss any issues you may have as our prices are quite competitive and fair. Thanks.
Amazing service, you definitely can rely on them, we were actually trying other services, but this is the right one. They are honest and very professionals. Thank you Guys for look after us.
Ray and the boys were fantastic. There service was professional and they helped me out getting the car in for a road worthy as i was pressed for time. Highly recommend these guys. John
Dave was very helpful in fixing my brakes quickly, also arranged a lift home when I couldn't drive my car and it was much appreciated. Service with a smile!
Dillon is the best in the business, full stop. Have received top class service every time for many years now. Cannot rate Dillon and the team highly enough.
Ray and the lads at ultra tune are bloody legends u wouldn’t fined a nicer team very very helpful would recommend at a drop of a hat will be back for sure
Ray, David and his team are my go-to non-dealer repairer. Quality work, fair pricing and polite, professional service and good advice about my options.
Great service! Car broke down and they took the car straight away. Always upfront with any delays or problems. Will definately use and recommend again.
my car was towed to Ultra Tune on a sunday night with the clutch gone. I had my car back with a new clutch by 5.30pm the next day. Fantastic service.
Franchise run by a very efficient, trustworthy and professional team led by its owner/manager. No hidden charges like some other shady places.
Ultratune cheltenham always go over and above to help.i highly recommend Raymond and his team. Thank you for always looking after my family.
Unbeatable. Highly recommend the guys in reserve road. Friendly service, great prices and they know their motors. My car loves them.
called in with no notice and asked for them to help remove a stuck tow bar. The guys went above and beyond to help and didnt charge.
Ray and his gang did a full service on our KIA and it is running beautifully. Great work, great people. Will use them all the time.
My family and I have used Ray and his team for nearly 10 years with all our cars. Great advice and quality service you can trust.
It's Ultratune. Slightly pricey, but always friendly and helpful. Ray and his team are highly recommended. I will always go back.
I had a friendly, helpful, professional and courteous experience. I would thoroughly recommend Ultra Tume in Cheltenham. Cici
Great business, appreciate the level of customer service offered to my wife. Will be back. Car is running much better.
They were very professional and courteous. Kept me upto date with repairs and kept the cost down. Highly recommended.
They walk you through everything the car needs, friendly and the car hasn't run this well in years. Thanks Guys.
Great follow up and attention to detail. Care was taken to deal with a specific issue with my vehicle. .
I’ve been going to Ultratune Cheltenham for several years. Always great service and value for money.
Absolutely recommend the team at ultratune Cheltenham, quality work and friendly service.
Great service and great people to deal with very happy with all the cars we take to Ray.
Explained everything, was honest in what was being charged and very customer focused.
the boys at ultratune Cheltenham done a fantastic job on my car thanks rex and guys
The manager tried to completely rip me off, lucky I know a bit about cars
Great price on tyres and car has been running really well after service.
I liked the honesty, integrity and follow-up, plus work well done..!!
Very professional in their approach and job completed when promised
Professional mechanical work with friendly accomodating service
Friendly staff, did what was required in timely manner. Thanks
They were very nice and fixed my car. Professional services.
Very friendly and professional, they did a fanatastic Job.
Great follow-up of difficulties and multiple repair issues
Clear communication. Professional and friendly treatment.
Easy to book in and always friendly! Would recommend!
Very good and prompt service. Knowledgeable staff
Absolutely outstanding service. Highly recommend.
Always amazing service and advice. Great value.
Professional service, very recommended!
Quality Service and good customer care!
Great mechanic and good communicator.
Fast service. Roadworthy inspection.
Polite efficient service and staff.
Good mechanics and good service
Timeing chain replacmemt
Always great service
Great service
Thanks Roy
Awesome!
251 reviews
678 High St Rd, Glen Waverley VIC 3150, Australia