The Reject Shop

312 reviews

Roselands Shopping Centre, 24 Roselands Dr, Roselands NSW 2196, Australia

www.rejectshop.com.au

+61297598032

About

The Reject Shop is a Warehouse store located at Roselands Shopping Centre, 24 Roselands Dr, Roselands NSW 2196, Australia. It has received 312 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday8AM-7PM
Tuesday9AM-6PM
Wednesday8AM-8PM
Thursday8AM-8PM
Friday8AM-8PM
Saturday8AM-9PM
Sunday8AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of The Reject Shop: Roselands Shopping Centre, 24 Roselands Dr, Roselands NSW 2196, Australia

  • The Reject Shop has 4.1 stars from 312 reviews

  • Warehouse store

  • "Would I come here again? NO"

    "Would I recommend this store"

    "Worst customer service!! Came yesterday and bought a few items"

    "Very good store"

    "Today I was at the reject shop and I bought some things as I went to the counter to pay one of the people working there told me that the bottles of coke were on sale, so I asked if it was out of date because it happened a couple of times before and she said no, when I arrived home for lunch we drank half the bottle i realized it was expired 7 days ago this is unacceptable and I will never trust them again"

Reviews

  • Rose

Would I come here again? NO... Worst customer service I've experienced in a long time. Bought a bunch of stuff and one of the employees (Teresa) didn't hand me all the bags after I had paid and left the store. Went home and checked things against the receipt, was missing about 5 items. Naturally called the store to see if anything was left behind, no one picked up even after ringing 5 times (was even hung up twice)... Had to call Roselands shopping to send someone down there to see why they weren't picking up their business phone because they couldn't even get through. Had to drive back and explain that there was a bag of items missing by one of the employees that served me (Teresa). She began to accuse me in front of other customers and employees saying "No you left the bag behind it was right there, I put it right there in front of you and you didn't take it..." and so forth in a condescending manner. Now I'm not one to write reviews but I've worked in customer service and you do not speak to your customers like that at all. No apology was made, was being talked back at by her, and she basically gave me dirties and starting complaining to other customers about the situation. Sorry Reject Shop Roselands, but please hire respectable staff with actual customer service skills or you'll lose your customers.

  • Kawran Bazar

Would I recommend this store...YES! It's toy section is full of stuff and my favourite things to get are squishes! they're soo cheap with prices from $1-$5! I would definitely visit this shop again. One disclaimer is that the shelves are very messy in some places at the the back, I don't really think they clean that place out at all and things are being open and thrown around, but other than customer service is pretty hard to get and most of the time it doesn't help as much but I still love their collection of various items! ~ A highschooler :)

  • Maria Papp

Worst customer service!! Came yesterday and bought a few items. I came to the checkout with a trolley and my daughter in trolley when I accidentally knocked down 3 aerosol cans! The attitude that I got from the young dude at counter that threw his hands up in the air, rolled his eyes and shook his head was disgusting behaviour! He found the wrong person to give attitude to on this day. Management should train young employees with customer care properly. This lad should not be serving customers with that attitude

  • RS Collins

Very good store. Nice enough staff. Very good selection of items especially storage, pet items and toys. Need more selection of giftware though. Wanted to buy a vase for daughter but only had one style. Which was disappointing. On the upside good grocery selection. I always buy soft drinks from here because the prices are better than anywhere else. Pepsi is only $1.95 for a jumbo bottle, Woolworths is $2.15. Good to buy in bulk. Will keep buying from here

  • elham badrane

Today I was at the reject shop and I bought some things as I went to the counter to pay one of the people working there told me that the bottles of coke were on sale, so I asked if it was out of date because it happened a couple of times before and she said no, when I arrived home for lunch we drank half the bottle i realized it was expired 7 days ago this is unacceptable and I will never trust them again.

  • Sally T

This shop has so much stuff. You could spend hours mooching around the shelves here. We popped in here to buy some beach chairs to take to an outdoor concert. They had plenty in stock and at a very cheap price. We also needed picnic items and they had everything we required, of course we bought other stuff as well. You cant help it. Very convenient location in Roselands and great pricing

  • Quentin ROBBINS

Today I visited The Reject Shop at Roselands, as I was after handle for a glass lid from a saucepan. Sandy of this store was most helpful, even though she had none in stock. However, Sandy directed me to a store that may have them.. In essence, the handle was sourced from Pots and Pans at Roselands. Well done, Sandy, you far exceeded my expectations Quentin 20 February, 2017

  • Lucia Vinci

Staff members always are upset, they never smile, even greet customers. Also, twice I gave back some items because they did not work as it was supposed to do, the staff's behaviours were rude, also they never apologize for the inconvenience even if they refund me the money back.

  • Mark Ayoub

Bad staff, most of the products on the wrong places when you get a product pay for it you found the price is different than on shelves, please be sure %100 even if you want evidence to take a photo by your phone and show them, check each product before you take it.

  • juan gonzalez

this store is the the worst store ive ever seen i went there to buy party stuff and the store manager lina was absolutely terrible her service was disgusting she has the worst customer service ever and walks around yelling at customers and team members

  • mary ackerman

Always clean and mainly tidy.. however they will offer to sell u a plastic bag to put your shopping in.....biggest ripoff. Don't sell them put people's purchases in bag for free!!! Don't know how selling plastic bags helps the environment!!!

  • Gary Plumridge

Nice big Regect Shop. Has a lot of things in there and very well priced. Great variety of kids rubbish, be it stickers or toys there is a great range of products. Store was surprisingly clean and the staff were very helpful and friendly.

  • ali kaddouh

i really wish i could give this store more than five stars the customer service is so amazing not to mention there product range just keep getting especially there american foods great price and such a great variety of items

  • Keith McLeod

The service was virtually non existant. I had to wait quite a time before I could pay for my purchases. This is not the first time this has happened. I am not sure whether the staffing levels are adequate.

  • mygmail

Poor customer service, the old lady at the check out, doesn't even greet you at the counter, doesn't smile, doesn't say thank you. what a customer service! Makes me not want to go here because of her.

  • Michelle C

A shoutout to Charlie for going the extra mile and providing such friendly service especially as there were a lot of customers (it's a busy store and even busier given it is coming up to Christmas).

  • Mel J De

Great service good quality low cost products. Great for Xmas things like decorations for tree, house and even dressing up dog. Lady on counter that has been there for years, is always super friendly.

  • Stella

Jovi (Asian lady) on registers is so rude and unhelpful talks to customers like rubbish please remove her from the store hate coming here being served by her she’s a nasty piece of work!!!!!!!

  • Mashu HatsuVt

Dude behind counter was more interested in hooking up with the chick next to him than scanning my items and answering my questions. "Do you have this?... I don't know, think it's back there"

  • Suzanne Panay

Much improved shop. Much better organized than previously. Great service . Friendly helpful staff and done with a smile. Great priced items including cards $1 and rolls of wrapping paper

  • Marg Enn

Great variety and attentive staff. They were placing items on shelves and saw me walking to the checkout and came straight over to check out my items.

  • Alistair Gray

Standard fare reject shop with large variety of value priced products. Need more staff on the tills as everytime i visit long queues. Busy place.

  • Lidia S

Called this store 3 times in the last 3 weeks and not one call was answered. Never have this issue with Rockdale who are always most helpful.

  • Becca Sophie

Twice I’ve placed an order with this store and twice 85% of my items were out of stock and refunded with out a call! So sick of it!!!!

  • Gary Athanas

Great priced. Store is clean and mostly well stocked. The staff are friendly always happy to help. Really love going to this store.

  • Dr Abdul Bari

A small shop with all types of items in limited number, of reasonable price. It includes toys, chocolates, house hold items, etc

  • Susan Davies

Always good. ... my first place shopping. Save money....good service.....pleasant staff.....feels like you belong there.. …

  • F C

Messy and the high turn over of teenage depressed looking staff however having said that its cheap and a freat place to shop

  • Darren Masters

One person at check out with heaps of customers. Oh and he had the personality of a gold fish and did not want to be there.

  • Michael Edmunds

All the usual low prices, service a bit slow and not all staff seem to be aware of what products they do or do not sell.

  • Leo Curro

Great place for quick and easy bargains on just about everything that you need ,I always stock up on Bic lighters.

  • Phillip Leuluai

This place is really handy, name should be changed I reckon, I like shopping here don't know about the name

  • Frank Loseby

A lot of varying stock clean well set out looks busy all the time not a lot of stsff some end of line stock

  • Alfred Borg

This shop is letting people in without singing for covid 19,when I told them I was told to call head office

  • Dorothy Brailey

Great shop and easy to find what you are looking for. Very friendly staff, a pleasure to shop there

  • Robert Finnan

As mentioned many times , the Reject Shop always has house , garden essentials at a good price.

  • Chryssoula Domenicos

If you like shopping cheap this place had lots to offer from food products to garden products.

  • Susette O'Reilly

Friendly staff and plenty of room to walk about and browse.Good products too for winter season

  • peter haitch

Nice place, good service, just wish that they change their product range every now and then.

  • jondapom

YES YES YES... they DO have STARBURST lollies unlike Coles & Woolworth's at good pricing.

  • K L

Place that has a bit of everything, neater than other similar stores. Staff friendly.

  • Sami NA

you local discount store nothing too excetional but staff are very nice and helpful

  • King Pin

Lots of items rejected by other stores. Cheap if your a tightarse and want to save

  • Carlos Perez

Go in and have a look I bet you will buy something, good for odd bits and pieces

  • myles lc

Big shop. Lots of options. Not as good as the one at Miranda. But it's all good

  • Joe Martello

Shopping for a few items some there ,others not ,its the same everywhere you go

  • Fish life

Dont know why itz called THE REJECT SHOP items are as good as any other store

  • Glenn Merz

I think I done a great job stripping and sealing the floors such a big store.

  • Gavin Lowe

Great store and staff are wonderful, love going to there to get essentials

  • Aminah Assaf

This store has great products at reduced prices. That's always attractive.

  • J Claud

Some of the snacks were out of stock but prices overall, are reasonable.

  • Dite Wright

The staff are always eager to assist customers...very customer oriented

  • Sana Tabikh

A great place to visit, great renovation, friendly staff, great prices.

  • Thomas Mackey

Good shops but full of bad drivers. Carpark accident stats must be high

  • John Copeland

An average reject shop as far as stock goes. Staff were professional.

  • Mohammed Moinuddin Ali

Shop with deals and discounts. They have good varieties of products.

  • Barbara Robinson

The shop had the items I wanted doona & pillows Tontine. Very happy

  • hana saba

Big barbarity of goods. You can find parking so close. Cheap.

  • Maria Damianou

No customer service to ask where item was a bis disappointed

  • Halal Foodie

There weren't any rejects in this shop. Everything was cheap

  • Gary Djemil

Friendly staff prices are not as cheap as b4 on some item's

  • Barry

Great place for bargains Helpful staff and very friendly

  • karen rushbrook

It is what you expect, staff are friendly and helpful.

  • elias khater

Great place to check out for all things good prices..

  • Tracey Madden

Always love these shop can get almost everything here

  • ahmed .s

As the name says, you will find a good deal at times

  • Toni Madden

My favourite discount store. Always a great bargain

  • Bobby Whelan

Easy to find items as they were all shelved neatly.

  • Anne Axam

Offers a large selection of items below cost price.

  • S A

Nice staff and great place to shop for bargains

  • Tony Chidiac

Need more staff, big shop and no-one to help

  • Cindy Richards

Not much to offer really..its sort of cheap

  • Ian Betteridge

Untidy shelves, needs better presentation.

  • Ira

No fancy brands but got some great bargins

  • bushra syed

Not to busy ,easy to move, great selection

  • pam Humphreys

Not as gpood as before 2 much about food

  • yasmeen shaik

Good products, great quality. …

  • Helen Pidoulas

Lots of unique and affordable items.

  • Gav

Not bad store, great range of items.

  • Terry Kinscher

Great goodies. Knowledgeable staff.

  • David Martin

Good prices, good range of products

  • Daniella Ghossein

It's always fun shopping here!!!

  • Nick Hatzistergos

Good store great value products

  • Philip Berridge

Very handy stuff Helpful Staff

  • William Bader

Don't have anything of value

  • Pam Bryan

Good variety great prices

  • Phil Lowe

Very empty toy section

  • Robert Frame

Staff very good.

  • A A

Value for money

  • Anie SUTARNI

Very good

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