I shopped all over Sydney to find the best price for the tool I wanted. Blake from Sydney Tools Castle Hill was super helpful, friendly and gave me the best price without hesitation. I would highly recommend going to Sydney Tools for the best price and great customer service.

Introduced to Sydney Tools through an online gift card. Great range, good prices and reward scheme. Process was quick and easy, communication excellent, delivery fast. Alex Byron was particularly helpful. Definitely recommend and keen to shop instore as well in the future.

Great service, amazing deals, good advice and yeah it’s pretty fun going there! I good a whole dewalt kit and made pretty huge saving on it too. Brad and Andrew were really helpful and helped me when I wanted to return an item that was part of a complicated transaction.

Bee, Baz & Blake are absolute champions. They're knowledgable, patient and amazing to deal with. Helped guide me in the right direction after a minor hose burst emergency at work. They helped me out on two occasions. Will definitely come back.

Had many many troubles with my purchase. It took several months of orders, visits and phone calls. Main problem is the bonus points sale is set up to fail. Twice my bonus points weren't honoured, because there was no stock arrived in time.

I went to Sydney tools Castle Hill and I was assisted by Jake pointer who gave me the most amazing customer service. Everything I wanted to know about different products and brands, Jake was able to give me the expert advice and really had

Went in to take a look at something that I had my eye on online but thought I should take a look for myself in terms of the quality of a specific item. I got good service from Blake. Been so long since I’ve been to a place where I got real

Spent >$5000 buying tools at Sydney Tools. I was persuaded by the employee to also purchase the Ego Rotocut too, without being told that I'd require the Ego Multi tool to use it. Went home, and realised that it wouldn't work with the Ego

I can’t sing enough praises for Sydney Tools, Castle Hill. I was incredibly pleased with the huge range of products available and the quality of customer service provided to me. First, the online chat was not a bot, but Mya who works at

These guys are a bunch on jokers. Happy to take your money for a sale but not so happy to exchange products unfit for the purpose. This joker explained to me that he couldn’t exchange because the purchase was 2 weeks ago. Do your self a

The store person, Will, looked after me with all of my questions and needs to set up a modest home woodworking shop. He used his experience as a carpenter to advise me on the pro's and con's of both power and hand tools. He made sure I

A smooth and easy experience; All the thanks to Alex and the boys at Syd. Tool Castle hill for looking after me. I went in with an idea of what I wanted and was then hooked up with a great deal and great customer service. ~ Cheers.

DO NOT BUY ANYTHING ONLINE FROM THE CASTLE HILL STORE Made an online purchase on Saturday based on the product being available at the Castle Hill store and free delivery within 3-5 business days purchases over $99.

A woeful retailer. Countless issues over the years. Jokes on me for giving them chances. Buy a $2k saw? It’s definitely the one in the damaged, wrong box that contains

NO IDEA ABOUT TOOLS, TERRIBLE CUSTOMER SERVICE DO NOT BUY FROM CASTLE HILL STORE Went it to buy a vacuume and grinder shroud. Vacuume is ok but when he was

Just bought the bosch pro tools from their website, awesome price, items delivered in perfect packaging and very happy with the quality.

Brilliant service from the team here. Worked with me to find what I needed. Provided excellent support after purchase. Would recommend.

I ordered online, my order was picked and delivered within 2 business days. Such efficient service and amazing customer service. …

Thanks to Andrew Nichols and the team at Castle Hill, brilliant service - very happy Father's Day for this spoiltbrat... :D

Tldr - take what these guys say with a grain of salt, do your own research and use another store if possible.