Subway

174 reviews

500 Terminal Ave. Unit A06, Ottawa, ON K1G 0Z3, Canada

restaurants.subway.com

+16138609600

About

Subway is a Sandwich shop located at 500 Terminal Ave. Unit A06, Ottawa, ON K1G 0Z3, Canada. It has received 174 reviews with an average rating of 3.7 stars.

Photos

Hours

Monday8AM-10:30PM
Tuesday8AM-10:30PM
Wednesday8AM-10:30PM
Thursday9AM-10:30PM
Friday10AM-10PM
Saturday8AM-10:30PM
Sunday8AM-10:30PM

F.A.Q

Frequently Asked Questions

  • The address of Subway: 500 Terminal Ave. Unit A06, Ottawa, ON K1G 0Z3, Canada

  • Subway has 3.7 stars from 174 reviews

  • Sandwich shop

  • "We couldn’t decide what to eat and just settled for subway; I honestly walked into the store yesterday with a “ugh subway” mentality just from consistent bad experiences"

    "Wow"

    "Worst service"

    "Owner is rude, does not deserve your business"

    "unfortunately, this location close to my work I been there few times and Subway is first choice when come to fast food"

Reviews

  • Rayyan Dalvi

We couldn’t decide what to eat and just settled for subway; I honestly walked into the store yesterday with a “ugh subway” mentality just from consistent bad experiences. BUT I was completely wrong and shocked at the great service provided to us. Even though he was working on his own he was an extremely nice employee and gave us a bunch of suggestions! I would have never expected to have such a nice experience buying subway. Oh! and the store was SUPER clean. I will definitely remember this subway experience. Thanks.
Food: 5
Service: 5
Atmosphere: 5

  • Marc

Wow. I hadn't been to Subway in a while (couple years) but I was not prepared for these prices. Their most basic subs (meatball/cold cut) are now over $13? They used to be $5. And i had to ask to find out if they still even had them. All of the subs on the visible menu were significantly more than that. Couldn't get a combo for under $20 taxes in. Completely insane. This is now more expensive than shawarma and basically on par with Firehouse subs. Zero value. Subway just lost a customer!!
Service
Take out
Food: 3
Service: 4
Atmosphere: 3

  • Maninder 123

Worst service.. me and my friend visited here today ( 28 november 2023) near about 12:15 pm. Customer service was very poor . The staff was very rude mainly the guy . I told that man who was working at that time to change the gloves while making my sandwich but he ignored as i am pure vegetarian.Even at the last from grill he took my sandwich without gloves. It seems to be unhygienic.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 3
Recommended dishes
Veggie Patty

  • Mike Obrist

Owner is rude, does not deserve your business. My heavily pregnant wife walked into the restaurant ahead of the rest of the family to go the the bathroom. No greetings or friendly face. When asking for the bathroom, the owner, without looking up from his phone said the bathrooms are for customers only. When she pointed out that she was a customer and that her family of four was coming in to eat. No apologies from him. A minimum would be to not be treated rudely while we eat. We walked right out.

  • Karan Mann

unfortunately, this location close to my work I been there few times and Subway is first choice when come to fast food. I never see any smile on owner face he is extremely cheap he even doesn't give you subway rap and bags he has cheap rap papers and brown bags to put your food I will never-ever go to this location.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Teriyaki Crunch

  • michelle marriage

This place is money hungry. I ordered a BLT and the seriously they skipped out on the two pieces of bacon that are supposed to come with it . I order this all the tine. It is supposed to have 6 and he gave me 4 pieces then as i was taking it to go, the put it in the togo bag that subs generally go in and they charged me an extra 15 cents for the bag they give me…. Do not go here!!!!
Service
Take out
Meal type
Lunch
Price per person
$1–10

  • Nikhil Parmar

The worst experience I have ever had. I went to this store 1 year after by thinking that thing would have change here but same thing, No respect to the customers, worst sub make. Look at the colour of bread he used. This sub was made by the OWNER and if he will make like this, then what he will teach to his employee. Never recommend to visit. Another subway is near by this one. Try that subway.

  • Marc Scrivener

What a great place to get a good sub. It's family run and the service is very quick and the sandwiches are always consistent. We've used them twice for party Subs and they delivered the party Subs and all of our guests thought it was a great idea. It's certainly turned a get together into a nice fun relaxed time. I highly recommend them especially if you want party Subs.

  • Savini Hettige

The sandwich artists made my sub with care and the restaurant is clean and tidy. Excellent customer service with no delays. It was a great spot for brunch with colleagues.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pizza Sub Melt

  • p marks

The food is decent but the staff make their own closing hours regardless of posted hours. I showed up 15 minutes before the posted closing hours and the employee refused to serve me, saying that he was closed. Aren't staff paid to clean up after closing? I guess that he wanted to go home at closing. Time to take my business elsewhere.

  • Sim Gill

I went to 500 Terminal to try their new bowl. Bowl was prepare by owner he was so cheap bowl wasn't even half full. I bought for lunch couldn't even fill me so had to stop at Tim to grab sandwich I will never go back to this location or every try bowl again.
Service
Take out
Meal type
Lunch
Price per person
$10–20

  • Kanwar Sukhbir Singh

The place has great ambience and conveniently located near walmart. The servers are friendly and courteous and prepare the order with great attention and accuracy to make it delicious.I usually like to visit the place on saturdays in the afternoon and always had a great experience. A must go when out visiting trainyards.

  • Kyle C

Amazing service I walked in hearing these 2 lady’s smiling and saying thank you, so my expectations were high. Then when I got my sub they were well met, I don’t remember his name but he seems to have really changed there place I like it and would definitely go back when he’s around. You’ll know him when you see him.

  • Elizabeth Smitters

Been to this location twice and will never return. Staff seems to be bothered by customers, and just miserable. My sister got a wrap that looked to be the same size as a Tim's/McDonald's snack wrap. They didn't put very many toppings on, even when I asked for extra. Menu signs are falling out of the holders. More

  • Sacha Federico

Worst Subway ever! Ordered a sub and the bread was hard as a rock after they toasted it. So hard I couldn't even fold it to eat. I asked for a redo like I was a major inconvenience. The owner then proceeded with making a new sandwich with very light toppings. Would not recommend.

  • Trevor

She pretended not to know what was going on, that she didn't understand english. The deal thru the app said - $3 on the register and she pretended it wouldn't accept the deal. So she ringed it in again full price never seen anything like this. Bunch of scam artists

  • Kim McCarthy

The owner is a bully and a poor business man…. I watched him bully staff and clients in the short period of time I was there. I will find another location to support local business and the families that run them with grace and respect for the staff and patrons…

  • Nirmit Patel

Veg sub ordered and found out its the min toppings I seen in any sub in North America. Also the Subway App mentions Online orders only and store shows pick up only. They declined to honour the deals from the App. Never going back.

  • Mylene Dionne

Food is good and service is great but one of the guy that makes the sandwiches never closes them properly and then when you open it, it's all over the place. Perhaps he would need more training on how to properly close a sub.

  • Chris Sorokan

Compared to other Subways, this one definitely stands out. Extremely fast service, very fresh food and toppings. Rock bottom prices for what you're getting. Cashier even offered me a free cookie that had broken in half.

  • Gary O'Neil

Subway was really good,very fresh ingredients and it was delicious.Nice atmosphere and they don't rush you to finish.I ordered the meat combo and was served by a nice young lady whowas very polite and friendly.

  • David Luke

Friendly service, nutritious sandwiches! I had a 6 inch egg white & swiss cheese with lettuce, spinach, tomatoes, cucumber, green peppers, onion, honey mustard and light mayo. Delicious, and only $4!

  • Julie Fortin

Worse Subway EVER!!!!! Asked for a tuna salad. There is supposed to be 2 scoops of tuna - only got one. The salad was so small there was tons of room left in the bowl. Never ever going back there.

  • Alain C

Small but tidy. Sandwich was good and the staff were very friendly and warm. Parking is an issue though as the parking out front is pretty compact/tight unless you have a small car.

  • First Last

Nice staff, they make the sandwich really well and have good prices, hope you have the same experience as I did.
Food: 5
Service: 5
Atmosphere: 5

  • Eva M

Excellent service! Food was good as always! Definitely recommend. Great value for cost.
Food: 5
Service: 5
Atmosphere: 5

  • Bobo

Bad experience. I went in to place an order while using a coupon I got in the mail. First off, their bread is never cooked properly.

  • Jot Johal

One of the worst sub I have ever had in my life. Absolutely disgusting, everything was falling apart. More

  • Jenny Patel

Service was best and we ordered 3sub it was yummy ❤️
Food: 5
Service: 5
Atmosphere: 5

  • Mike F

Overall good. No issues food was good fresh.
Food: 5…
More

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