In-store experience was good, though had to wait for 2+ months for the Mattress and Frame to arrive. I would HIGHLY recommend to assemble the frame by yourself its very easy. Its not worth getting their delivery team to assemble for you as they wouldn’t put as much care as you would have after paying so much $$!

This outlet is spacious enough to not feel crammed. The bed frame range is a little limited, but service personnel is super nice and stay back respectfully if you tell them you're only there to browse. When we had decided on a frame and mattress, they made us a good deal that made the purchase decision simple.

Very disappointing experience. I purchased a bed frame online and waited for a month for it to be delivered. I have to follow up because it still did not arrive and to get the news that it will be delayed for another month! No one even bothered to update me with the starus of my order. Extremely bad service.

Wow - I couldn’t be happier with the team at Artarmom with special mention to Nick. Nick helped me find the perfect mattress in my budget. And he responded to every question I had with kindness and professionalism. He is a great reminder that customer service can be wonderful!!

Extremely rude and disrespectful elderly lady, Julia at this store. And she very well knew she was rude as she said “I wouldn’t say that to anyone but I just thought to throw it in and see how you react”. That wasn’t funny!!! 1/ Why did you

I’ve had a terrible experience with snooze and their ability to help a customer work through issues. I purchased a bed and had it for less than 10 months before it broke and became unusable. After attempting to resolve the issue with snooze

Shane is awesome, really knows his stuff. We bought Bedgear pillows from him, he made sure we had the right height for our shoulder size, and that we tried them on a mattress that had the same firmness as our mattress at home. He then made

Such a rude store manager. I was there to buy top most mattress and the lady showing us the mattress was really nice and helpful when in between the store manager(another lady) handed her over a slip with "time waster" written on it. Why I

We visited on Sunday, and the lecel of service was super low. I asked consultant to explain what range they have what are the key dofferences etc. I was shown one mattress (the most expensive ine offcourse), told to try it and that was it.

Okay so this was a awful experience. Purchased a matress got click and collect artamen then they sent me to Pemulway to pick it up which is 45 minutes away. Arrange a time and get there the guy was not even there had to wait 40 minutes and

The purchase of the mattress was easy at Snooze Artarmon. I was unable to pay for my delivery fee at payment of my goods. The eftpos machine was unable to connect to the tower or initiate, and then I had to read out my credit card details

We bought 2 bed frames in August and paid for them upfront. We specifically advised the sales lady that we needed the beds to be delivered on 03rd October. She confirmed that she had made a note of it and assured us that the delivery will

Purchased a bed and base from this store. We had a minor issue with our order, due to a misunderstanding (we’re all human), and the franchisee Andrew was absolutely wonderful in resolving this for us promptly. As a customer, I felt he put

We had the best experience with David. With Covid, we were not able to visit instore but we were extremely satisfied with the excellent help and assistance that we got over the phone. We made our request and query and David called us back

I bought a queen size Iris bed frame and sealy mattress at Snooze Artarmon in mid Oct, but later I found out that my new apartment is 0.6 meters shorter than the plan so I had to change the bed to double size two weeks after the order. I

Disappointing service, poor quality products. We purchased a bed in May, 8 months later it collapsed into pieces, clearly because of it being constructed from cheap materials, Snooze then gave me the run around when trying to get our bed

My mum and I just popped into the store. We asked a simple question and a man named ‘Benny’ treated us in an absolutely disgusting way. He responded to us by saying “we don’t sell those in this country,” which is not only racist, but is

The in store experience was great. Nicholas helped us with all our queries and accommodated all the requests we had. The bed frame I purchased was delivered in a reasonable amount of time and within the timeframe that the team initially

Without a doubt the worst company I have ever dealt with. I bought a bed last year around may 2018 fully paid on the day I placed the order. The bed was built wrong and the sales person admitted it during sales process she was nice and

My housemate and I were served by Bronwyn. She was patient and considerate of our needs and took the time to make sure we found the right mattresses. The store manager however was extremely rude and tried to tell us what we should buy

This could be a very negative review, but instead it's a very positive. My husband and I bought a very expensive bed 18 months ago, and since day 1 I hated it. The sales staff (Phil especially) were fantastic and knowledgable, but

I took my grandparents in-law into Snooze the other day and we were very impressed. After looking at the website sales and phoning in prior, JULIA was highly professional and helped answer all of our questions. She made the

Julia from Snooze Artarmon was super lovely to deal with! I only called to enquire about a bed but she went above and beyond to assist without my requests. So a massive thank you for your great customer service !

Looking for a new bed can be stressful but was treated with utmost courtesy and respect by Carl who answered all my questions and was transparent in the pricing and delivery info. Thanks Carl, you're a gem.

The worst experience ever. They sell the item they don't have... and their online shop is still offering the next day delivery which according to them "false information".... what could be worse than this?

First impression of Snooze Artarmon was similar to a few comments here. Without putting in names there are a couple of very rude staff that may think they are the customer, not the other way around.

After I ordered the Sealy mattress, I got a confirmation call the next day, and the staff was friendly. The delivery was professional and friendly. I am very satisfied with their service. …

Extremely rude elderly lady working there. She made me walk out. They also tried to sell me products that went on sale the next day for a much cheaper price! Pathetic!

Wonderful service from start to finish. Great service from the whole team. Ben provided excellent service and I would recommend anyone to see Ben from Snooze Artarmon.

Extremely rude salesperson at the store. She was deliberately being difficult and other staff members appeared uncomfortable. Maybe she was the manager?

Julia was great, friendly and professional with lots of patience. Good variety of beds at good prices. Delivery was smooth and painless. Very happy!

such a great place the lady gave my partner an awesome deal. delivery next day .she was lovely with the kids super experience dont go anywhere else

Barry was fantastic and helpful as was his female colleague today, both carry a wealth of knowledge with mattresses and mattress protection !

I have been shopping here for years and the staff are always lovely and patient. I am always looked after with price and service.

Extremely rude and unhelpful. I will not shop here again and won’t recommend to anyone. Can’t find a way to give negative star!

I dropped by to check out the floor stock deals and they have some really great deals on at the moment. Highly recommended.

Not happy with the warranty they give. Too many condition on it. refused to repair the matters which is under warranty.

Have used this store and the Alexandria store - my recommendation is to spend the extra on tolls and use Alexandria.

The salesperson was quite presumptuous and condescending. Walked out and will never set foot into this store again.

Extremely bad service. Impolite, rude and trying to cheat me. Would not recommend this to anyone. Be careful.

Expensive mattress and bed frame, expensive delivery, poor product. Gives me backache every night

Great prices and quality. This Snooze is in a great centre if you need to buy furniture.

Sunny the sales rep was very helpful and approachable. Would buy from him again!

Very helpful staff and great sale prices. Excellent variety.

Terrible own brand mattresses Shockingly uncomfortable

Great manager, very supportive, 100% recommended, A++

Great service, efficient and pleasant to deal with.

Very happy camper - thanks guys.

Very bad shop with cheating

Great range of goods