No customer assistance whatsoever. I have been a frequent customer but knowing what I know now I don’t see myself coming in any longer. TLDR I purchased a SMOK trinity alpha from this shop a little under a month ago, within that month the battery crapped out rendering the device useless. So I take the device to the shop for assistance and was referred to a small propped sign literally hidden behind some magazines stating no exchanges past 7 days.... When I inquired as to what my options where I was told politely by the worker that “he just works here and there is nothing that can be done” Now I am left with a broken product (not to mention it was an out of box display model) and no assistance whatsoever.

My daughter bought an Oval vaporizer there, and it gave up the ghost after 1 month of use. This outfit doesn't care about customer satisfaction, as they offered no help at all. If this is how they do business, they shouldn't be in business for very long. I was going to buy a Volcano vaporizer, possibly from them (an expensive item) , but now they've lost my business forever.

Avoid Londonderry mall location specially if you are gift shopping. Dishonest owner sold my wife Cohibas with green mold ruining her gift and refusing to exchange with receipt. Make sure to check your merchandise well before you buy. Customer service is unexisting leaving you with a buyer’s remorse and bad memories, merchandise is not fresh, his stock is old.

Went in asked buddy for a voopoo drag 2 and he tried selling me a regular voopoo drag not to mention the top that came with it sucks and waaaaaaaaaaaaay over priced ontop of it. you want anything that has to do with vaping go to a normal vape shop DONT waste your money at this place

I was there earlier today i lost my phone, the guys working there found it and when i came back the handed it back to me. Thank you. Great customer service and always very welcoming. Awesome place to buy lotto, smokes, vapes and more. Go visit them.

This store carries up to date models of Vape Products. I visit this store regularly to upgrade my Vape and buy good selling E-Juices. Customer service is excellent. The store Owner has good knowledge on Vaporizers and Cuban Cigars.

Great store , very friendly and huge variety of products. Recommend to try the big selection of ejuice and vapes . They have a lot of invetory of every smoker and vaper needs !

very convenient place near my home, right in Londonderry Mall. lots of salt nic and e juices, nice collection of vaporizers . thanks bro for Breeze 2. like your place

Very unwelcoming, I went in and the whole energy was negative. Rude and unfriendly. A man and a woman were there when I went none of them were friendly at all.

Best customer service. The staff at this store is very respectful towards customers. They have variety of different vapes with them.

Gr8 store for variety of vape products. I enjoy going to this place as they gave a lot to offer in other stuff too.

I bought 2 disposable vapes from here and they tasted burnt right out of the package and died after 2 hours

Rude, nasty staff. I wish I didn’t spend any money here. I won’t give them my business again.

Great excellent customer service. There are so many options that i haven’t seen anywhere else

Got played I told the guy there I wanted 50 nic and he gave me a some other stuff

Guy work there is great i bought some e juice and puff bar great selection.

good selection of disposable's better price compare to other places

I only buy my vape liquid from here. Best price alot of variety.

Owner doesn't have enough change to complete transactions

Love this place thanks for a new vape.