Your customer service is terrible yesterday morning come to get a beautiful cake which is one that is hard to find in area an it was not busy an the young person seen us standing there an walks away then comes back to walk out of shop to go next door to barber to take coffee well that is not good for business having customers walk away. More

I’ve been purchasing my cake and coffee from Sergio’s for many years now and I couldn’t recommend them enough! Their sweets are always so fresh and the highest quality ingredients. We also just tried their new coffee pods at home and they taste amazing!!! So smooth and creamy! Thank you for always providing us with the best More

I ordered a milkshake and toastie using th Qr code it said it would be a 15 minute wait but after 15 minutes they hadn't given me any part of my order they didn't even check there system I had to go up and ask about it when I finally got it the milkshake was to sweet and the toastie was cold and tasteless More

The shop is really pretty, the staff are super friendly and always give me a little bonus and a friendly note on the bag. The food is really yummy and makes me feel like my mum made me a yummy snack when I eat it but fancier. I love sharing it with my family and telling them how lovely the shop is

Bought the orange almond cake. Yummy! Not too sugary! Not overly dense! The customer service is fantastic. Two polite and pleasant store assistants. Also very helpful even with putting the big cake box in the bag. They were very fast as well. Thanks for your great service!

Hard work!!! Ordering was difficult as the staff were new. It then took an age to get a tea/coffee and 2 cakes. They then delivered it all to other customers until we called them over. There were only 4 tables occupied. The carrot cake was

Stay away from this shop .I ordered the cake for my son's birthday .ordered one week ago from birthday day vegan cake .cake is not ready on birthday day .do not trust this guys or you will spoil your party .no body take the responsibility

Sergio’s Cake Shop has become our reliable choice for various occasions, be it birthdays, anniversaries, or for simply satisfying those spontaneous cake cravings Their cakes impress with both aesthetic appeal and delightful flavours,

Ever since they've had new owners this place has gone downhill. It was always busy when you go to this shop people eating in not anymore. I buy the apple pie slice takeaway. It is always dry crumb and gooey in the middle. Never crisp and

The choice of the cakes are quite expected (they have the caramel, strawberry, chocolate tortes, etc), nothing really unexpected or exciting. We bought the chocolate torte. It's not too sweet though the chocolate sponge cake inside is on

It was my first time buying a cake from this place or any of it's other branch. If I'm not familiar with the place, I always ask for the staff's opinion as to what is the most popular choice among other customers. I was suggested to buy

We have been regular customers of Sergio's and enjoying consistently delightful coffee from them. We can't recommend them enough as we always look forward to visiting our favourite cafe and enjoy the most perfect, smooth, creamy cup of

The young lady got me a piece of cake missing a 1/4 of its base and didn’t say a word and when I asked then she said yes sorry because the base got stuck on the tray. How old does a cake need to be to stick on a tray and no honestly to

First time buying from Sergio’s. Bought the strawberry cake for $45. Not worth it. Cake is very dry and cream have no taste at all. Only the strawberry jam layer on top was nice wish they had added to the layers in cake too.

My coffee and cake were very nice, my wife’s pie was not, it was served as if it had been heated up in a sandwich toaster which had burnt the top. Do not use the scan, order and pay app as they do not monitor it, my step son

we bought 2 shortbread biscuits for us to have with coffee and surprised to taste a not so fresh but very soggy biscuits and very stale. Not sure what the explanation for that is but they tasted very off. More

The most awful tiramisu I've ever had. Purchased a tiramisu cake for my son's birthday today. It was dry, tasteless and full of fake cream. Extremely disappointing, with no coffee flavour to it at all.

Wonderful service today from the girls!! :) ordered slice of cake and coffee, hands down one of my favourite meals to grace my taste buds. Highly recommend The Mocha, 1 sugar ;) More

I had the best experience here.the coffee is really nice and the staff is really friendly and accommodating i will definitely come back and recommend sergios to my friends!! More

(They) have a top selection of cakes n sweets but even better than their cakes n sweets are there coffee IMO! Staff/service were great too, sweet kids!!!

i ordered the chocolate moose in a cup, ate it once i got to my car and the moose was sour and tasted like off milk, terrible food, never going back

I always got the taste I want with my hot n cold drinks. Cakes were also delicious. I always order cakes at Sergio's in any occasion we had. More

Appreciate the staff for putting up this for my mom's birthday last week. This strawberry cheesecake was a bomb! They have good coffee as well.

I will surely recommend sergios for giving the best coffee and cakes!they have very friendly staff too!!I will definitely come back! More

The Cafe wasn't busy at all Staff was to busy talking a guy about how old he was and kept running her fingers through her hair.

The best freshest cakes around ! Customer service is exceptional. Always recommend to my family and friend More

I always buy my canolis from Sergio's beautiful...I also get ubered to me as well and they always very generous

Sergio's is normally a great place to come for coffee but today.I got there at the wrong time of day .

Very nice staff and yummy cakes! Coffee are great as well. Will definitely dine again …

Amazing fresh delicious cakes and pies. Best I've had since leaving the us. Try them really!