I am very upset with my recent experience at Restore Physiotherapy. The women doing the insurance billing was rude and lazy. She refused to submit my claim to insurance after confirming she was able to do so because it was an extra step. Then back pedaled her excuse. In response to the the owner reply I offered to pay in full and asked only that it was submitted to my insurance which is one of the biggest in Canada. I was not offered any alternatives. The women literally said she could do it but she was going away next week on holidays and it was an extra step. I have been to several physiotherapist due to the nature of my work and have never had a problem. I came there because it is close to my home and the doctor referred me based on location. I have no issues going with another physiotherapist.

After a Total Knee Replacement I was referred to Restore for Physio Therapy Meera did the initial assessment. She is great to work with. All the therapists have done an excellent job on my rehabilitiation. The whole staff are very friendly and helpful. I also engaged in deep maasage with Bill which was a new, but very helpful experience. My recovery from surgery has been excellent thanks to all the staff at Restore. Based on my experience I highly recommend this team to help recovery from Knee surgery. Thanks to all at Restore. This is my second knee replacement and the process with Restore was much more effective than the experience with the rehabilitation of my first surgery on the other knee.

What an incredible team of physiotherapists! In September 2017, my right shoulder dislocated by a (VERY large) beach ball. Once it was set back in place, it seemed like getting it back to 100% was going to be an impossible task. Restore provided the confidence required, from the initial phone call to the initial assessment, to move forward with their team-based therapy. With my shoulder nearly completely healed, it's bitter-sweet to not make my routine visits in the near future since the team made the healing process so easy and, at times, fun! I would definitely recommend them for anyone looking to heal in a sustainable and fulsome way.

I have been attending Restore Physio for a few years now and most recently because of a Total Knee Replacement I had 6 weeks of physio prior to my surgery and in order to extend my benefit coverage I decided to use an OHIP funded Physio Clinic for the first 4 weeks after my surgery and then return to Restore. After 2 weeks of this other Physiotherapy Clinic, I left and returned to Restore as the level of care I receive at Restore is far more effective. All the staff are very friendly and have reviewed your file before they start working with you so the the care is always consistent.

I had an excellent physio/massage experience while recovering from a broken wrist. Restore’s team approach works well. Each team member is aware of your progress and issues. Each team member-physio and massage- builds on past appointments to keep your recovery moving at the right speed while being cheerleaders on your progress and adding in new exercises and observations. Trying to do it yourself off the internet falls way way short. Restore is worth the investment in your own recovery. They will work out a plan that fits your circumstances. Highly recommended. Thanks Restore!

This facility is so unprofessional. 30cminute session consists of 5 minute warm up on bike, 15 minutes hands on and 10 minutes sitting with a heating pad. Exercises did not change in 6 visits plus I was told to do two times daily. I kept getting bounced around from one therapist to another. One therapist asked me where the area of concern was. My profile was not looked at in advance. The rude receptionist refused to send my claim to my insurance company, a national insurer unless I gave her my credit card information. 100% disappointed. Look elsewhere

The team at Restore Physiotherapy is excellent. They are committed to your health and well being and go above and beyond to support you. The atmosphere is warm and inviting. I have never been kept waiting for an appointment. I have primarily been working with Desiree, Sabi and Jaime. They are fantastic professionals. I feel so fortunate to be in their expert care. The reception staff are friendly and always willing to help and assist in any way. I highly recommend this clinic.

I had physio for pre-op and 3 months of post-op for my hip replacement. They were great! From reception to the therapists to the convenient location, I couldn't ask for more. They exceeded my expectations and my recovery was greatly enhanced due to their personal attention to my process. They explained how to do a particular exercise and why I was doing it. Always friendly and engaged and made the visits enjoyable. Highly recommend Restore Physiotherapy in Oakville.

Friendly very skilled, knowledgeable staff/physiotherapists! Broke both wrists after a fall from cycling and after excellent physiotherapy treatment i'm back riding. Never had to wait, able to get appointments convenient for me, each staff member capable of treating the injury and used a progression of different methods combining, flexibility, strengthening and massage. Highly recommend Restore. Receptionists all very friendly as well.

Excellent and knowledgeable team. I went through several injuries and they oversaw my rehab in a keen manner. Whether the physiotherapists, the masseuse or the admin assistant, they were all great and helpful. They just need to upgrade some of the old equipment.