Considering the fact that we are two years into a global medical crisis, the staff and management of this location are doing remarkably well. Given that almost everything they do is twice as difficult now as it was before the pandemic, the occasional long wait times and (very rare) slip ups are entirely understandable.

Worst Jean Coutu in town. The pharmacy itself is the slowest you will come across, I’ve never seen anything like it. As for the rest of the store, staff are nice, helpful people but it’s not very well-stocked. I only use that store/pharmacy as my last/emergency option.

I could not ask for a better pharmacist! The gentleman has great listening skills, he is helpful, and can explain how the medications work. He explains until I understand. When asked for a suggestion, he will help. Kind, courteous, and a good sense of humour!

So expensive, i brought fan from here for $46 which is at half price at another jean coutu 7005 Côte Saint Luc Rd almost 15-20min walk from that expensive jean coutu .Will never go again at this jean coutu. And those expensive fans didn’t even work properly.

The pharmacy department is extremely disorganized. Calling 2.5 hours ahead to prepare my prescriptions and I still have to wait for the to prepare it when I arrive. When this pharmacist himself is done preparing my HRT, he says give this to

They asked for my credit card number because I had to pay for my prescription to be sent there. Two days later my credit card has been stolen, I should’ve known better to give my credit card over the phone but I had trusted that a PHARMACY

This is the worst customer service that I have ever received in my life by this franchise of Jean Coutu! Imagine trying to explain that a digital picture was rejected online because it was not taken according to required specification only

A cashier called SUSAN in this store scanned an item we didn’t purchase which is shown as the first item on the ticket. We found this this problem after back home and we came back. She asked us to prove we didn’t get this item which I can

Worst pharmacy ever. The staff does not understand what NO means. I had my prescription sent to this pharmacy by my doc and I asked whoever called me to NOT prepare it. So I can have the freedom to go to any Jean Coutu convenient for me.

Worst service I ever encountered at a pharmacy... I was waiting for over 30 mins when I inquired about the status of my order... The uncivilized lady who took my prescription earlier started arguing loadly with me that it has not been an

I called on Wednesday to fill a prescription for medication that I take on an ongoing basis to prevent life-threatening health complications. The pharmacy staff member I spoke with told me my prescription was being filled and it would be

This used to be a very reliable and efficient pjc; more recently on a at least five occasions there has been problems with the pharmacy receiving faxed prescriptions from my doctors, even multiple repeated faxes, and when you call to get

The pharmacy department is unreliable. I bought (and paid for) a cream prescribed from my dermatologist, and they promised to call me for pickup later in the day, but that call never came. The delay in getting my medication was not just

Pretty good as far as pharmacies go in the area given that the JC on Cote st Luc is a disaster and should probably be investigated by the OPQ. 9 times out of 10 the staff is very tact and efficient and if there’s an issue it’s resolved

I have been going to this Jean Coutu since it opened. Tonight was the first time, I was treated horribly by someone named Liam. I asked him to help me pack my bags and he said no. I asked him why he wouldn't help me, he said he didn't

The pharmacist here seems to practice some kind of customer/racial profiling. He is often evasive and unhelpful when asking him for recommendations. The cashiers and floor staff are helpful and polite, the pharmaceutical desk is not.

I had a problem with medication that needed to be refrigerated. When the prescription was filled, the label on the package was placed in such a way that we did not read the note indicating that it had to be refrigerated. Since the

Worst service that I have ever encountered at a pharmacy. I had dealings with a very rude lady pharmacist (Karen). Stay away from this place, I walked away feeling that they could care less about my business.

Called to know about the cost of a prescription. The pharmacist on the line was very unprofessional. She kept refusing to provide me with the cost, then purposely put me on a 10 minute hold without coming

Customer satisfaction is not important at all. For the pharmacy they never asked for my assurance card and I thought they considered it but they never did. They just refunded me for 3 months out of a year.

Have been going for years. Love the staff. Occasionally they hire people who are unpleasant but they never last long. Good selection of goods. Happy to be able to have prescriptions delivered when needed.

2021-10-14 Was supposed to open until 9 PM, pharmacist decided to close 20-25 minutes before time on a whim (no justification by the staff). Could not fill out my prescription as a result.

Staff is rude, I get misgendered constantly as well. Pharmacist isn't professional at all. Very slow service. They have forgotten multiple ordered to prepare my medication in advance.

I don't go there anymore since they lost my prescription. They're disorganized and lack accountability; either pick up all your meds on the prescription or forget they ever existed.

i have been going to this Pharmacy for years, the staff is friendly and courteous. I get my Meds here every month, shop for stuff. I have made friends here, it's like coming home

I have been dealing with them for numerous years, always received excellent service. Very helpful staff from store clerks to cashiers and the Pharmacy workers

Overall service is bad in this pharmacy The owner is very arrogant They gave me the wrong prescription the owner didn’t take reposibiliy for the

They also offer blood/urine sampling service on Saturday ( No more wait times in the hospitals or CLSC )

This rating is for the pharmacy specifically.... Recently suspected Covid, had it bad, lost my voice.

Typical Jean Coutu location, cosmetics, prescriptions etc. Underneath pediatrician office.

I wouldn't go anywhere else. Pharmacists have helped me so much here.

Always good service, you get help right away if you ask for it.

Very nice nd helpful staff there. Pharmacie is competent.

Good products and friendly service. I can't ask for more.

Reasonable prices. Staff is friendly and welcoming.

The worst service at the front cash Register!!!

Beautiful store, nice people and good service

They are very personable and helpful!

Friendly & helpful staff. Thank you.

You are always served with a smile.