Northern Bicycle Co.

189 reviews

1841 Portage Ave, Winnipeg, MB R3J 0G7, Canada

www.northernbicycle.ca

About

Northern Bicycle Co. is a Bicycle Shop located at 1841 Portage Ave, Winnipeg, MB R3J 0G7, Canada. It has received 189 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday10AM-6PM
Tuesday10AM-5PM
WednesdayClosed
ThursdayClosed
Friday10AM-6PM
Saturday10AM-6PM
Sunday10AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Northern Bicycle Co.: 1841 Portage Ave, Winnipeg, MB R3J 0G7, Canada

  • Northern Bicycle Co. has 4.8 stars from 189 reviews

  • Bicycle Shop

  • "Update: May 8, 2020"

    "Told the the fellow that i needed a tune up, he proceeded to go over the bike pointing out items that i needed, i explained to him that i was a senior on a fixed income so just the necessary ones,eg"

    "Life savers! Me and my friends were on a bike trip crossing the province of Manitoba"

    "I needed to replace the forks on my Mountain Bike and called a few places in the city to compare prices and check for availability"

    "Awesome service"

Reviews

  • Steven Kohm

Update: May 8, 2020. Sadly, Portage Cycle is no more. The shop is under new ownership and operates under a new name - Northern Bicycle. I decided to give the new shop a try when I needed a quick repair. Unfortunately, the new owners seemed disorganized and lacked the dedication to quick service I had come to expect at Portage Cycle. As a regular, long time customer of Portage Cycle, I was accustomed to Dave taking my bike in right away and fixing up the problem fast. Not so anymore. When I called about a broken spoke I was told to make an appointment (!) for the next week. Even with an appointment, the work took a full seven days to compete and worse yet, when I retrieved the bike, they had not done what I had asked and the workmanship was lacking. I had to take my bike home and complete the job myself. What a waste of time. Very poor communication when I called to inquire about the status of the repair after 5 days. Sadly, I'm looking for a new local bike shop with good service and fast repairs. This isn't it. Did I mention that I miss Dave and the old Portage Cycle?

  • Hank Grogan

Told the the fellow that i needed a tune up, he proceeded to go over the bike pointing out items that i needed, i explained to him that i was a senior on a fixed income so just the necessary ones,eg. he said i needed 2 new tires i said only the back one, ETC. We settled on a new chain a back rim and tire and a tune up, when i went to pickup the bike a week later the bill was 250.00$ new hand grips new gears, these items were not mentioned nor would i have approved them if told the price, i mean i turned down a new tire on the front, i am a senior i just needed a tune up it's not like i'm racing the bike. I was besides myself and my first thought was to just walk out leave the bike but i couldn't that's not who i am, so without a fuss other then making him aware i was not happy, i paid and left. The work was fine the bike runs well but i won't be taking it there again on principal alone.

  • John Peredery

Life savers! Me and my friends were on a bike trip crossing the province of Manitoba. We literally Road our bikes right to the shop. I needed last minute repairs for me to continue on the last leg of the journey to the Ontario boarder. The staff was friendly and informative. (and even caught some of the mistakes from the previous bike shop) They stayed late to complete the repairs on my bike the same day. I don't know of any other shop that would have had the same turnaround that they did. Great experience and highly recommended.

  • George Matos

I needed to replace the forks on my Mountain Bike and called a few places in the city to compare prices and check for availability. My bike is an older model and in great shape so finding a replacement was a bit challenging although Rob (the owner) was able to provide a decent replacement at a competitive price. This was my first time at Northern Bicycle Co., I enjoyed the experience and the personal friendly service. I would recommend visiting this business the next time you need to purchase anything bike related.

  • Gavin Barrett

Awesome service. They aren't just in it for your money, they clearly want you to get the most out of your bike. I took my old junker in there not really sure if I wanted to spend a bunch of money fixing up an old bike. Rob looked it over and told me exactly what it needed and nothing more. He even did a quick adjustment on it while I was paying for a new tube. No unnecessary upsells, no pushy sales pitch, just genuine help. That's service. I won't be going anywhere else for bike stuff ever again!

  • P G

I'm not a pro cycler by any stretch but I was welcomed and made to feel comfortable immediately. I was still treated exceptionally well even after I changed my mind about my purchase within minutes of the transaction. I fell in love with another bike while I was waiting for them to put on the pedals and fill the tires of my original purchase. They laughed about it and didn't make me feel bad at all for changing my mind. I went there on the advice of the other reviews and I'm glad I did!

  • David Hanson

So happy to know that this place exists in Winnipeg. I had knots in my stomach wondering how I was going to get my wife’s rear tube replaced on her e-bike. A feat I had no intention of attempting. Northern Cycle performed this task effortlessly and in the time it took us to go for a bite to eat and get back. Knowledgeable, efficient, and at a reasonable price that almost seemed criminal. Bravo Northern Cycle and you will be our go to for all of our cycling needs from here on out. ❤️

  • LESLIE LEPP

We are so fortunate to have this little gem in the St. James area. Robb & staff are always pleasant & accommodating. A recent spill on my bike brought me there for a few adjustments. Had a nice chat with Robb and was able to do the adjustments while I waited. Every time I've been there, I have found the staff friendly, willing to help & answer any questions. Love this little shop. Definitely will continue to support. A little shop that is big on service! Thanks again! Leslie Carter

  • Matthew Klassen

The folks at Northern Bicycle did a great job of getting me set-up with cross country ski equipment for my middle school and high school P.E./Outdoor Ed. classes. After giving them my numbers, they were able to put together a package of skis/poles and boots to suit a variety of ages and sizes. In addition, when I have needed to get new equipment or get equipment serviced, they have been more than prompt in taking care of me. These are service minded folks, can't recommend enough!

  • Matthew Stuart-Edwards

I was shopping around near the end of winter for a new bike for the upcoming season. I went to a number of bike shops but this was the place with the best customer service. Very friendly staff and the prices were very good. Selection was much better than most other shops as they were still set up mostly for skiing. Made a purchase and got a discount from the sales staff. Very happy with the overall experience. Offered 2 years of tuneups and adjustments with the bike purchase.

  • Gary (Stoneyrock)

Bought a e bike on line from Rad which was a mistake. Had a problem with rear tire / rim Took it to Northern pulled in front of building and they helped me unload and looked at it right away. They told me what to do and it should correct itself after adjusting They could have scammed as I had no idea what the problem was but were so honest. I appreciate that and will be back if I need them again.Plus loaded it for me Highly recommend Rob and John. Thanks again guys

  • Seint Kokokyi

My partner has a bike he hasn't used in several years and he thought it ought to be taken in for servicing. I took his bike to Northern Bicycle Co. John checked it over and said the only thing needed was air in the tires. Neither John nor Rob (?) tried to upsell me on any service or products. They seemed to genuinely care about cycling and were more than happy to share their knowledge. I had a wonderful experience.

  • Mick Krewiak

We just took delivery of our iGo Discovery Berri and are extremely pleased with the build quality of the bike. Moreover, our bike was assembled and delivered within 24 hrs of the order and, upon delivery, Rob spent considerable time with us explaining the operation of the bike systems. We were amazed at this level of service! It could not get any better. We would highly recommend Northern Bicycle.

  • David Harding

Highly recommended! A year after buying an Electric Fat Bike on the internet it suddenly stopped working. Checking around I was faced with the prospect of not being able to find a shop willing to touch it. Not only did the folks at Portage Cycle & Sport take a look, but also rectified the multiple issues found in one day. Excellent shop with the most knowledgeable staff with regard to E-Bikes!

  • Karl

Good prices. Thats it. I brought in 2 bikes for brakes repair. And they didnt fix the brakes, the original problems still remain and they wouldnt fix it but still charged me. They tried to keep my trailer hitch, I had to ask for it back. 1 bike returned with flat tire, perhaps they shouldnt tell me the bikes are ready when they need more time. I wasnt in a rush but apparently they were.

  • opilence usengimana

My go-to bicycle shop. Since the spring of last year, I've been going in for tune-ups, since I bought my bike second-hand. I am always greeted with excellent service, they give excellent advice, are never pushy and really listen to the customer. I went in for a tune-up, a bike lock and a helmet that's exactly what I left the store with nothing more and nothing less.

  • James Firth

Staff are all very friendly (I have dealt with 3 of them) and seem knowledgeable. Politely asked if we needed help but not pressured while browsing. Helpful to beginner cyclists and even offered to install accessories when purchased. A relatively small store but selection for accessories is still good. Will be going there again next time for anything bike related!

  • smallidoc

The folks at Northern are top-notch and super helpful every time I pop my head in there with yet another question. Great service with a smile and will go out of their way to find a solution to any of your bike-related problems. Had them rebuild the drivetrain on my Fat Bike and they did a fantastic job. Can't say enough about the crew at this location. Thanks!

  • Marc Badiou

Robb and the team at Northern did a great job fixing up our old bikes. Finished on the day they said, called when finished, and the bikes were cleaned up and tuned perfectly. Solid price, great customer service, and they embody the local small business vibe that makes St. James awesome. Will check them out again whenever we decide on road bikes or ebikes.

  • Taylor Hanson

Extremely impressed with the staff, who not only had a great wealth of knowledge about bicycles but were willing to go above and beyond to find the right fit for me. Easily the most helpful bike shop in the city with a friendly and positive vibe! I highly recommend visiting whether you're in need of something new or are looking to fix up something old!

  • Aj Monton

Amazing shop. Amazing service. Friendly and extremely personable. The owner helped identify all my indoor trainer needs and had placed an order for parts I needed to stay riding through the winter. Highly Recommend this shop. Looking forward to completing a bike build thats been sitting in the garage since June with this shop.

  • Shelly Ferens

This place has amazing customer service and quality work. I called and got my Rad bike in for a tire repair and repaired in the same day!!! Now that’s great service that just isn’t seen in these times. I would percent recommend this place!! Way to go Northern Bicycle Co. Very grateful I came across your ad. …

  • Allyson Bannister

Stopped in to have two pairs of skates sharpened. Both firgure and hockey skates are razor sharp and it was done super fast. Price was great as well. Got to talking to a staff member about a bike for my young son..(for when its time for his first bike) Super knowledgeable and friendly staff! Highly recommend!

  • Suzanne Macduff

What an amazing store. After a very poor experience at a neighborhood bike shop I ventured to St James to try out this shop. Top notch staff!! Very friendly, courteous and prompt. Prices are very reasonable and very knowledgeable repair tech. I highly recommend this store and will not hesitate to return!!!!

  • Brian Sampson

I'm glad I stopped in at Northern Bicycle Co. I had been looking to replace my Schwalbe Marathon touring tires for months and no luck finding any. The shop recommended and sold me Pirelli touring tires and a few thousand kilometers later, I don't plan on riding a different tire anytime soon. Thanks again.

  • Ted Lightly

This is a nice little shop, run by a man with a great deal of experience in bike repair. I understand he's offering support and repair to electric bikes as well. I wanted my bike adapted to a short of Dutch bike. He had everything in stock. If you need to wait for your bike Santorini's is right next door.

  • Ricardo II Munasque

100% highly recommended!!! The staff are really awesome. They will absolutely entertain you and help you what you really need and recommend what's the best for you. Very accomodating. If you love Norco Bikes, this is the place for you. My wife was very satisfied with her bike. Thanks to you guys!

  • Don Mitchell

I fond the people not at all interested in service , Knowledge of bikes seemed real poor bad staff . maybe they are good at selling thing but product knowledge is poor more interested in talking about Schrödinger's cat then selling me the part I asked for . I do not think they know much about bikes

  • Chris Sawatsky

I brought my bike here for a few items I felt needed attention. the serviceman reviewed my areas of concern, fixed what needed fixing (and didn't fix what didn't need fixing) and pointed out some areas that would need attention in the future. Nice small shop, I'm happy to support their business

  • Beckie Wood

I LOVE northern bicycle company. Robb and the staff are knowledgeable, kind, enthusiastic and supportive. Robb even FaceTimed with me to help me with setting up my new indoor trainer. You should definitely make Northern Bicycle Company your new bike shop. It has become my “bike go to place”.

  • Steve Strick

I bought an electric bike here this summer and they were good to deal with. Towards the end of summer I brought it in for some needed adjustments, and they did the work free of charge. He also has me some helpful tips and pointers. Overall pretty pleased with the experience there so far.

  • Scott Chudley

Brought my sad fat bike in for some much needed TLC...I have nothing but positive things to say! Service was great. Repairs were done in a reasonable amount of time...given that we’re in a global pandemic! I would certainly suggest you give these boys a try! My fat bike is happy again.

  • Pablo Javier Castillo Huerta

Great customer service, friendly and welcoming environment and knowledgeable staff! Love this shop and have definitely found my new local bike shop for years to come! Highly recommend driving right past the other guys and just going straight to these dudes! So stoked on my new Norco!

  • Margaret K

Great little bike shop in St. James with friendly, knowledgeable and honest staff. You don't feel like they are over-selling you parts and service that you don't need. I appreciate the "rush" repair they did for me! Highly recommend these good folks for bike tune-ups and repairs!

  • Pamela Petznik

I went there to purchase something small, but the guys working there were fantastic! I ended up leaving there with so much knowledge of the type of biking I'm into. Super clean showroom and always felt safe during this Covid time. I'll be going here for all my bike needs!

  • Hendi c

Staff at Portage cycle and sports are friendly and are very helpful. If you are looking for an item and they do not have it they are willing to see what they can do to accommodate you. I will definitely go back to Portage cycle and sports and recommend it to my friends.

  • xavier smith

My experience with this great shop has been nothing but amazing. The staff have been extremely friendly and helpful. I find Portage Cycle & Sport to be very consistent and convenient with their times and accepting walk-ins. I will definitely go back. ‍♂️ …

  • Nicholas McGoldrick

Had several great experiences here. Each time the technicians and staff have been really helpful and friendly, and twice now the technicians went above and beyond fixing more than I expected and charging less than I anticipated. You guys have another loyal customer.

  • Massimo Fruck

Really great customer service. Really friendly staff, especially Scott. He has handled my business each time I've been there and knows his stuff. Any questions I've had they answer with respect and understanding as this is my first year really tuning up my bike.

  • Trish Sinclair

I have sure enjoying coming to ur store .I really appreciate your time with me when I took the European bike for a ride and put it on layaway quickly as so I v Could start riding my new bike I would recommend ur business to my friends anytime .

  • Bartolomew Finkelman

Was having balance issues since my injury ... Thought i was never going to be able to ride again ... These awesome folk got me back in the saddle again with my new manhatten trike . I've had a silly grin on me mug ever since ... Good on ye mates ...

  • Michael

Nice store, friendly team, good selection of bikes. I've just bought a Norco bike for my kid there. They checked everything and made sure it's ready to go. Next time I'm coming back for a maintenance, hoping the experience will be equally pleasant.

  • James Giesbrecht

Went here for minor maintenance work after terrible customer service from “The Big Guys”. Was pleasantly surprised with Portage Cycle and Sport, quick, friendly and knowledgable! Will definitely be on my short list for future purchases and repairs!

  • subjugated sisyphus

Great service and you can ask a question directly to the store and receive a answer by morning .... covid friendly store and half the price for studs for studded tires as there competitors and that's why I will always go with Northern Bicycle Co..

  • Scott Brandenburg

These guys are great! Took my new e bike in for a back tire change and it was done along with many other adjustments in under 30 minutes. Excellent. Not like the larger shop down the street that sells e bikes but won't service them. Kudos guys!

  • Eero Sampson

Went in to make an enquiry into fat tire bikes and was very impressed with the quality of knowledge and experience that they had to offer. Suggestions were made to rent, with the rental going toward any potential future purchases of the item.

  • Wendy Saedal

I test rode a norko scene eltrick bike just for fun. The bike was very comfortable and easy to ride. The store was clean and airy and very inviting. The staff were very friendly and knowledgeable. Most of all not pushy. Great experience.

  • Tammy Baxter

I had a great experience at Northern Bicycle. I spoke with Rob. He was very friendly, professional and helpful. The prices were reasonable. Considering it was during a pandemic, waiting time was fast. I would highly recommend this place.

  • Faith Dietrich

I haven't been inside the store, but I was trying to find out more information on a particular bike style, and their website had answers and more information that I didn't know I needed.. I will venture into this store because of that!

  • mike payne

Bought a new Norco gravel bike from them this spring, and have kept coming back because of the awesome staff, quick turnaround times, and reasonable prices. Nice small local shop that cares! Will continue to be back as long as I'm here

  • Nicola Garrett

Really friendly staff and the snowshoes were nice and light and seemed like good quality (to the uninformed eye). Pick up process was easy and pricing was reasonable. I would definitely rent again and try xc skiing rentals as well.

  • Monica Schroeder

I've been going to Portage Cycle & Sport with my bike for a few years now and they have always been fast, courteous and reasonable. He listens well to what I need and has often goes above and beyond. highly recommend this place.

  • Andrew Ridd

Knowledgeable and friendly, they did a great job replacing the parts on my bike that I didn't have the tools to do myself. I received fantastic service from Dave, and I think I found my new favourite bike shop in Winnipeg!

  • Brendan Sonnichsen

My preferred spot for bike maintenance! Friendly and reliable! Also really enjoyed having the opportunity to test out an e-bike with my aunt. She is really excited to get back into biking thanks to this amazing technology!

  • Ben Morrison

One of the most helpful staff I have ever had at a bike store. They’re to answer questions and get you out of a bind when needed. Definitely make themselves my first stop for our next bike purchase. Keep it up guys …

  • Yan Senechal

I took my bike twice now. Great service! I ride a lot and my bike gets wear and tear, however they always maintained it in great shape. Very friendly as well and they'll do their best to accommodate to your schedule.

  • Jacqueline Cuthbert

Staff were friendly, attentive and knowledgable. They sincerely worked towards meeting my needs and solving my problems. They were genuinely pleased when they saw how happy their products and service made me!

  • Morgan Marcoux

Knowledgeable staff and excellent customer service! A technical issue with a purchased product was solved the same day. Would highly recommend this team to those who have yet to experience their service!

  • Marty Jones

Absolutely great service and friendly staff. Have used this shop three times and always left happy. Had an accident while riding my bike and they helped me box my bike up for shipping to my home.

  • Janine C

Went in to buy a small part, owner had a spare used part that he could have charged me for but didn't! Also friendly and very knowledgeable and was more than happy to answer our questions. …

  • Sarah Stierle

Awesome shop. Excellent customer service, super friendly and good consultation with any questions. Like the friendly environment and high quality of work they do! Can highly recommend it!!!

  • Rob York

So far so good. I just dropped off my bike and will be returning to pick it up when repaired. Friendly helpful staff and appeared to be anxious to help and get me back on the road!

  • L Michaels

Went in there for some grips, best price I could find for some quality grips, great service and very friendly people. Will definitely be my go-to bike store from now on.

  • Renaldo Heinrich

This might be Winnipeg's oldest shops still under the same owners. They have some cool new old stock, if you can convince them to do some digging. Prices are reasonable.

  • matthew walchuk

Great service I came in looking for advice and a parts and they where quick to help and where going to send me out the door at no cost. Good small business mentality.

  • LeeAnne Penner

Thank you so much for an efficient, quick and economical bicycle repair today! I'll definitely use your services in the future, and will recommend you to my friends.

  • Angus Wilson

My partner and I rented fatbikes from here. Pickup and drop-off was seamless, the bikes were well-maintained, and Paul had some great tips for where to ride them.

  • isaac lagimodiere

GREAT SERVICE, WONDERFUL PEOPLE. Also no other bike store i the city has a sweet rewards loyalty program. Its a way they give back to there most loyal customers!!

  • Hailey Wiebe

Amazing neighborhood bike shop. Extremely friendly staff, and very knowledgeable. Helped me out when I was in a pinch, definitely going to be my go to bike shop.

  • Ecchael Ong

Rob was very accommodating and friendly even though I just bought a side stand for my fat bike that I did not even buy from them. I was assisted with importance.

  • gszikora2000

Always great service. Very friendly and knowledgeable staff. Quick turnaround times on repairs and maintenance. Prices have always been very reasonable. Gillee

  • Richard Kolesar

I ordered some parts and it took a while to get there because of Covid-19 and when they were available I went to pick them up to install on my customers bike

  • David Sawatzky

Great place, good selection, very reasonable prices for quality bikes. THEY DO REPAIRS TOO! They have saved both mine and my wife's bikes. 100% recommend..

  • Stéphanie Lanthier-Labonté

Awesome service ! Thank you for your greatfull help ! :D They found what we needed and the service was very great ! Good quantities of touring equipment

  • patty brechtefeld

Professional, friendly and very helpful. Told him my situation, fixed my son's bike within the day. Would highly recommend for all your bicycle needs.

  • Barb H.

My husband and I just bought two new bikes from Donna and Dave at Portage Cycle and Sport. Service and prices were excellent. So far loving them …

  • Jergie Mae Pepito

I bought a bike there recently, all i can say they have splendid customer service. Professional and knowlegdeable staff. Be back there for sure.

  • Dylan Stanley

Excellent Service, knowledgeable Staff. Would recommend Portage Cycle & Sport to anyone looking for a quality bicycle. Thank you very much.

  • Ted Deb

2 Experiences with Northern Bike. First one was a major tune up on my Giant Roam. Second was getting a set of tires. Both were excellent

  • KMStang

Great service and good prices, even with covid delivery challenges I still received my bike fast. Very happy with my Norco Storm 3 MTB.

  • Mark Reyes

I took my bike there recently for tune up. The staff is very kind, professional, and I am very satisfied with their service.

  • Axel Champagne

Stopped in today to ask about disc brakes on my bike. Staff was welcoming and very knowledgeable. Great place …

  • Jp M

Excellent shop! Great staff and selection. Old school feel which is missing in many shops now. Highly recommended!

  • Linda Baudry

Service was top notch. Answered my questions and more. Took the time to listen to why I really needed. Thank you!

  • Sean McDermid

Great service, great team. These guys know their stuff. Very happy with my last tune up. Bike rides like new!!

  • Louie Doulias

My wife just bought a bike here. The staff was knowledgeable, friendly and helpful. Can't ask for much more.

  • Bruce Klimpke

Simply put, these guys are very good. Had some difficult brake repairs done on a Rad ebike. Working great.

  • Brad Friesen

Top notch service. Very friendly and knowledgeable staff. Rented a fat bike for the weekend. So much fun!

  • Craig Goldstein

I rented cross country skis! Jon was super helpful! So helpful I ended up buying them. Thank you Jon!!

  • Helena Edwards

Excellent customer service. Very knowledgeable, I 10/10 recommend them for all your bike needs!!

  • Grahame Young

Friendly, quick and helpful. They fixed my bike while I waited. Great shop. Highly recommended.

  • Brian Winnipeg

I enjoyed my fat bike rental experience. The guys at the store were friendly and helpful.

  • Marshall Storm

Top notch place. Smart people really friendly. Remember their customers. Would recommend

  • damnram1

Great communication, fast shipping. Reviewed product personally. Great experience.

  • Tony Mark

Staff were friendly and knowledgeable. Very happy with my bike tune up.

  • Jerry Janz

They are amazing. Glad I found them. They keep me E bike working

  • Mel Hersak

Thank you for repairing my e bike. It works great.

  • Richard R

Great place to buy a bike, so we bought 2!

  • JEROME KNYSH

Friendly service from knowledgeable staff

  • Andrew deGroot

Great service very friendly

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