Memories Funeral Home is a Funeral home located at 13403 St Albert Trail NW, Edmonton, AB T5L 4X1, Canada. It has received 42 reviews with an average rating of 4.8 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Memories Funeral Home: 13403 St Albert Trail NW, Edmonton, AB T5L 4X1, Canada
Memories Funeral Home has 4.8 stars from 42 reviews
Funeral home
"I cannot adequately thank Adam and the staff of Memories Funeral Home"
"The funeral director went above and beyond in many ways including working with the funeral home in San Diego in a timely fashion, communicating with all of us very compassionately, choosing the perfect officiant and personalizing the service by arranging for Neil’s prize possession, his pontoon boat, to be parked at the funeral home"
"My experience with Memories Funeral Home during an extremely difficult time in my life was everything I could have hoped for"
"As we continue to mourn the loss of our brother"
"Dusko was amazing to plan my Mom’s final wishes with"
I cannot adequately thank Adam and the staff of Memories Funeral Home. Adam was absolutely accommodating, had excellent communication, and put us at ease without skipping a single beat. It is stressful and difficult planning a funeral for a loved one. My family and I were even more stressed because we were dealing with another funeral home that overbooked and we were left without funeral services for the day we needed. Adam swooped in and saved the day! He earned our trust and was so professional and kind - it’s not very common to meet such outstanding people like that to be honest. Glad to have worked with Adam and his team and Memories. Everything went incredibly smoothly and it was just the celebration of life we wanted my Dad to have. I noticed everything from the small things to the big things. Everything about Memories was pristine. The staff that attended the funeral were polished and looked sharp! The turnaround on the guest book, the cards, catering and everything was incredible! We planned this all in a few days and Memories took care of everything! The hurst was perfectly clean. The casket trolly wheels were sparkling, if the pen fell down into the guest book Adam would put it back in the pen groove. The casket was gorgeous and not a spec of dust or dirt. I felt that Memories honoured my Dad and I felt so comforted that they were there for us during such a difficult time. I HIGHLY RECOMMEND THEM! From the bottom of my heart, Adam and team. Thank you so very much. We will never forget what you did for us. I know it is your job, but you went over and above. We appreciate you!
The funeral director went above and beyond in many ways including working with the funeral home in San Diego in a timely fashion, communicating with all of us very compassionately, choosing the perfect officiant and personalizing the service by arranging for Neil’s prize possession, his pontoon boat, to be parked at the funeral home. It sparked many conversations with our guests and happy memories for the family. Thank you also to the ladies who served lunch to so many people. Given the circumstances we had a very positive experience overall and felt well supported through such a difficult time.
My experience with Memories Funeral Home during an extremely difficult time in my life was everything I could have hoped for. The sympathy expressed by those with whom I worked to set up the Memorial for my husband was sincere but didn’t veer into effusive or over the top. The process was streamlined to fit in with our wishes, what we wanted to achieve for the Celebration of Life, and on the day everything went smoothly. The staff were very supportive, and made things as easy for us as possible.
As we continue to mourn the loss of our brother. We're forever grateful for the services given by Memories Funeral Home. The helpful staff, the clean facilities and gentle approach to accommodate us despite the pandemic. A lot of fears and uncertainties were wiped away when engaging with staff. Their industry knowledge and ability to answer questions made our planning easier than expected. The outstanding services provided were noticed and our family is happy for having worked with Memories.
Dusko was amazing to plan my Mom’s final wishes with. He was so caring, compassionate and made my mom feel comfortable and cared about in an emotional time for the family. I highly recommend Dusko as he really meets the needs of the family without placing any pressure on them. He truly respected my mom’s wishes. Patricia was also great in responding to everything after my mom passed. Her response time was exceptional and made the process very clear.
We recently used the services at Memories for my daughter. The staff especially Kelly went above and beyond to make the service and whole experience exceptional. There were so many decisions to be made, and Kelly walked us through the process, from choosing flowers to the reception. The thoughtfulness of all the staff made a difficult time easier. I would highly recommend Memories Funeral Home when you need them. You will not be disappointed.
I found this to be very poor service and work, the embalming was so pronounced he was twice the normal size and looked terrible, he had also thrown up when he died and they didn’t even wash his face or mouth, at the funeral you could see particles in his mouth, the funeral was totally paid for from social services and the funeral home still kept all the insurance from CPP death benefit, what a way to treat a grieving mother and family
I am very disappointed with this funeral home. This would not be the first funeral home I would use based on my experience with them. I found the staff cold, abrupt and short tempered. They use intimidation tactics and have less than professional actions. I would use a different funeral home based on my experience. Wish I could have found something good to say but there was nothing I could think of after reflecting on my experience.
I would highly recommend Adam and his team to anyone in need of funeral/cremation services. The compassion that they showed to me and my family surprised us because we figured they see this stuff all the time. That meant a lot to me. They also accommodated some very special requests. Great place, great people.
Thank you so much for the Team at Memories. I was caught off guard when my Mom passed and it was so appreciative of how professional the Team was in offering the right information to take us through the grieving process. I am so Thankful and highly recommend that YOU can trust them for their professionalism.
Adam and his team were professional , time efficient and helped explaining the process well . i would definitely recommend having the services done with these guys as they dont leave you in the dark wondering about your loved one situation . Thank you Adam . May god bless you and your team .
I received a lot of support from memories during my brothers Passing very supportive very understanding very sincere thanks you all. Thank you Sheenagh. Blessings All the Staff was amazing. Thanks so much for all of your support and help. FM the Burns Families. In my time of need ♥️ …
Our family was grateful for the service, the guidance and the staff was exceptional. Patricia walked us through the process and her patience was remarkable. The most difficult time become so much easier for us as this group of individuals took care of the details. Thank you so much
This is the second time that I have dealt with Memories and I have nothing but good things to say about our experience. During an extremely difficult time Adam made us feel very at ease and taken care of. We appreciate everything he did for our family. I highly recommend them.
Laura Prentice, funeral director, was wonderful to work with through this very sad and difficult time. She ensured everything went seamless as per our wishes for the service and was very helpful after the funeral with regards to the government paperwork. Thank you Laura!
It's never easy to have to plan a funeral for a loved one. My interactions with the staff and funeral directors were positive and contributed a sense of comfort during the difficult time. Experienced and compassionate, heartfelt thank you to Adam, Natasha and Jennie.
The service and compassion shown by Adam and his staff was second to none. My family and I were genuinely touched. I don’t know what I would have done without his support and kindness. May God bless you for the love you have shown us in our time of need.
Sheenaugh went above and beyond to make sure everything was in order for my Father’s funeral. She was very professional yet kind and compassionate. Each and every staff member was helpful when needed to answer our questions. I highly recommend.
They make me feel like part of their family. They know what I was going through and they help me out with everything I needed to know and to do. Very professional and excellent customer service. Thank you so much, Mr. Adam & Mr. Dusko
Sheenagh, went above and beyond during our experience with the loss of my husband. She was caring yet professional very patient and kind. She even phoned me to see how I was doing. From the bottom of my heart I thank you so much.
All the staff at Memories are very lovely and made the whole process feel easy and natural. My family felt that we were cared for and that our well-being at such a difficult time was a major priority for them.
I had the pleasure of 2 employees helping me every step of the way. They were very compassionate, caring and warm. I would recommend this funeral home to anyone that needs this service
Memories coordinated the services for both of my parents. The team is responsive and compassionate and did an excellent job with the requested details. Highly recommend them
They are very polite, friendly, and very professional. They are very good customer service, they prioritized your needs and followed as what you've instructed.
The team was caring, kind, and patient. They ensured our needs were met. We felt like we mattered, no pressure, very, very, compassionate.
Memories provided an exceptional,professional and caring service for our loved one during a very difficult time for our family
Everyone was very compassionate and professional. Very understanding and accomodating. But mostly genuine and kind.
Treated my family with the utmost respect, the service and the people are way above par! Exceptional all the way!
The staff and services at Memories were professional and very caring and compassionate in dealing with our loss.
The staff was so nice and went above and beyond what we ever expected. We will forever be greatfull!!!
Memories couldn't do enough for us
Caring and supportive service
Staff are outstanding.
very professional
58 reviews
15305 112 Ave NW, Edmonton, AB T5M 2N9, Canada