Do you love guessing games? Then you've come to the right place. Here's how the game goes at Bexley McDonalds: order food, pay for it. Will you get the food you paid for in your bag? Who knows!? This establishment has a multi-decade policy of leaving things out of your bag - ESPECIALLY in the Drive-'thru'. 'Well,' I hear you ask, 'why don't you just ask the cashier if they remembered, as they hand the bag to you?' This is where the game gets fun. The 14 year old working the register is contractually obliged to respond: YES. Have they checked the bag? No. Will they double check? Hell no. They will look you right in the eye and assure you it's there. Good luck with the game! You might win the prize of actually getting what you paid for. With chances less than winning the grand prize on a carny's game at the Easter Show. Important to note, many years ago I worked at McDonalds, so I know how difficult it is to read extremely simple writing off a digital panel situated a metre from your face. Who needs employees to be able to read anyway? The readers usually get premium fast food jobs at places like Subway or something.
Food: 2
Service: 1
Atmosphere: 1

Usually very good service, can be busy at times but the drive through always moves pretty quick. Beware the parking can really get conjested at times especially when the drive through is busy so be warned. App pickup works fine . Soft serves works 90% of the time which is always a good sign. Food has been up to Ronald Macdonald standards so no complaints there.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Double Quarter Pounder
Parking options
Free parking lot
Parking
Parking can be conjested and traffic signage and layout can be confusing.
Wheelchair accessibility
Ramp

Be aware! Bexley Maccers will most likely miss giving you an item, especially if you buy something additional to a family pack via Menulog/ Uber. At drive thru, always check your order. If you're in the waiting bay, ask them to wait whilst you check your order, save the frustration, as 8/10 either delivery or pick up, it's wrong!
Service
Take out
Meal type
Lunch
Price per person
$60–80
Food: 3
Service: 3
Atmosphere: 3
Recommended dishes
24 Chicken Nuggets, Double Quarter Pounder, Filet O Fish, Chicken Burger
Parking space
Plenty of parking
Parking options
Free parking lot

My brother and I went to get two soft serve cones with flake. The chocolate option was out of order so we went for the vanilla. The flake was yum as always but the icecream tasted bad like they used old or expired milk. Perhaps the machine wasn't properly cleaned. Hey just another reason to avoid the place as I also am a a vegetarian. The burgers (and chips!) are better at Hungry Jacks (so are the desserts).
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 2
Service: 5
Atmosphere: 5
Parking options
Free parking lot
Kid-friendliness
Kids play area.

Very good, no problems picking up online orders from here. Traffic flow can be a problem during busy times. Soft serves always working which is a good sign. Serve times on the drive through is pretty good, no long waits yet.
Service
Take out
Meal type
Brunch
Price per person
$1–20
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Double Quarter Pounder
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Parking at the back is better . Don't park in the front due to the drive through ques.

Oh my gosh the female staff here were so beautiful, are they all from a modelling agency? Hope you girls grow up to be amazing women soon! To the actual review, I know it was rush hour but it took 15 minutes to get double quarter pounder meal plus hash brown around 7:30pm. I parked the car and ordered through the app, but now I am wondering if I should have used the drive thru!? There were like 10+ staff and I feel like it shouldn’t have taken that long but I am only speaking as a spectator.

Chips soggy or cold. Wait 5 hours to get 1 frozen coke or anything else when there is no one in the restaurant. Drive through is the slowest thing ever. Waited 10 minutes for them to say what would you like to order. Never listen to your order, had to get refund, charged us ×2 the amount, the workers took 20 minutes to issue refund. No sorry or anything.
Food: 1
Service: 1
Atmosphere: 1

Friendly customer service and great for quick late night snacks otw home.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
24 Chicken Nuggets, Fries, Double Quarter Pounder, Chicken Burger, Soft Serve
Parking space
Plenty of parking
Parking options
Free parking lot

Clean, Tidy, friendly and efficient staff service. Only thing to pin point here is the car park at back side, when walking across to go inside, the drive through cars are sharing the same way. Just be careful, especially with kids at afterschool hours.
Service
Dine in
Meal type
Other
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 4

Really good filet o fish - the fish filet and cheese were centred nicely on the bun not hanging off the edge which seems to be the norm at a lot of Maccas. Chips were fresh and well salted. Quick and efficient service via drive thru. Plenty of parking for eat in options and McCafe also available.
Service
Take out
Meal type
Lunch
Price per person
$1–20

Be warned when ordering via the drive through. The last 4 times we visited, we were not given items which we had ordered and paid for. The last 2 times I pulled over and checked, so was able to go and complain in person and get what I had paid for.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Recommended dishes
Fries, Mcchicken

The chips are sad right off the bat quite commonly. Cool and rubbery is quite common or just warm with a vague hint of hot. Only hot and fresh maybe 1 in 6 trips. And I unfortunately end up eating there alot.
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 2
Service: 4
Recommended dishes
24 Chicken Nuggets

All I ordered was a bottle of water. Took 10 minutes to get as I watched everyone who ordered food after me leave. The manager even looked at me a few time yet didn't bother asking what I was waiting on. And for $4 bottle of water.
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1

Enjoyed the meal I ordered & I didn't have to wait very long to get it
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 4
Service: 4
Atmosphere: 2
Recommended dishes
Double Quarter Pounder
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Easy access

I WAITED 30 MINS AT THE COUNTER TO ORDER MY FOOD AND NO ONE BOTHERED TO COME TAKE MY ORDER AND I ENDED UP LEAVING QUITE UNHAPPY, smh the only thing I have to say Is keep an eye on service and make sure costumers are first speaking from experience
Service
Dine in
Meal type
Lunch
Food: 4
Service: 1
Atmosphere: 3

When taking orders very good , Just consistently forgetting to give us the full order in the drive through always having to go back in and get the missing items.
Service
Take out
Meal type
Breakfast
Price per person
$20–40
Food: 4
Service: 3
Atmosphere: 3

Got home when I realised we got the wrong burger. Was supposed to be a cheesy Angus burger, but got a cheesy chicken instead. Definitely not the first (or last time) time we have received the wrong burger from McDonald's. I suggest you start double checking the items in the bag.

Would give 5 stars but lost a star because Sandra's nails are always dirty. Sandra is so nice, genuinely the nicest employee. But there's nothing worse than getting handed a soft serve with a side of dirt under the nails. Is she a gardener on the side? …

Lately, this McDonald's has consistently made errors in our orders, making me hesitant to give them more than one star. The meals lacked attention, appearing sloppy, and the chips were often stale.
Food: 1
Service: 3
Atmosphere: 2

It is a good thing that we gave a Maccas in this local neighbour. Also great that they have a drive through. Although it would be much nicer if it was operating 24/7. Main problem is often this branch takes a very long time to fulfill orders.

I love McDonald's Bexley as it is our local McDonald's. We used 2 have a lot of issues with the orders & the services b4 but as time has gone by, they r going gr8. The staff r more pleasant now. The service & the orders r very accurate now

Ordered tonight and literally every single item we received was incorrect aside from the drinks and the sauces. 3 incorrect burgers and two chips that were the wrong size. I didn't realize until I had already driven home. Tried to use the

Customer service was unreal from one of the staff members named Rianne, very pleasant, understanding, respectful and very patient with customers in front of me who, it has to be said, were absolute cockheads. I would also like to add my

Just got another partial refund from Doordash from an order from here, was curious to see how many times I've done this, so went through my previous orders... Ordered 12 times from here over the past year, refunded 9 of the orders for

Been here so many times thought they are good but today didn’t get my c nuggets very disappointing
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 2
Service: 2
Atmosphere: 2

Muffin was quite nice but coffee was ordinary; bitter. Have had much better at other McCafe's. Service was average at best with some staff more interested in conversations amongst themselves (including managers) More

easy to find, quick to get the pickup food, quiet during 6-7pm on the weekends!
Service
Take out
Meal type
Dinner
Price per person
$1–20
Recommended dishes
24 Chicken Nuggets, Fries

Update: Food freshness and quality seems to be good lately To management: Maybe try changing the fry oil once in a while? It’s so stale and leaves a bitter coating in your mouth. Gross.
Atmosphere: 5

Can’t get correct information from drive through so I need to park to order o. The counter! And when I taste the food The food was bad Look like the oil is not fresh and clean, and food are dark color

The staff take no pride in their jobs and the food orders are often wrong. It's been like this for 30 years and has never gotten better.
Food: 3
Service: 1
Atmosphere: 1

Amazing young vibrant workers last night, sunday 13/8/23. Food was fresh and quick recived it in less than a minute. Well done bexley.
Food: 5
Service: 5
Atmosphere: 5

Spacious dining and big kids play area so an easy sell. However, like a lot of McDonalds, could do with a more frequent clean.
Food: 4
Service: 3
Atmosphere: 3

I've been here twice & will never again. first time missing items from basic order. second time entire app order was "lost" yet i was charged & my points have vanished. More

Freezing cold and looks like someone dressed it with their eyes closed
Service
Delivery
Meal type
Lunch
Price per person
$40–60
Food: 1

Have not been in a maccs for year and was shocked by the price if an ice cream in a cup
Food: 3
Service: 3
Atmosphere: 2

Very poor service, waited in waiting bay for more than 5 mins, got wrong order and incomplete 3 times. Worst experience ever in Mac.

Food was good. I loved the table service. It was neat and i felt clean and satisfied.

say they close at 12am but apparently close whenever they want
Food: 1…
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Drive so fast, a lot faster than going into store
Service
Take out…
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Good one indeed very handy if you run out late for work
Food: 5…
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