Mathieu Performance - vélos et skis de fond - reviews, photos, hours, work - Bicycle Shop

Monday	9:30AM-5:30PM
Tuesday	9:30AM-8PM
Wednesday	9:30AM-8PM
Thursday	9AM-5PM
Friday	Closed
Saturday	9:30AM-5:30PM
Sunday	9:30AM-5:30PM

Reviews

I've recently ordered a Giant bike that could only be delivered to Mathieu Performance. I, myself, live in Montreal. Between the ordering and the time when I've actually come to pick it up, there was six weeks. During those six weeks I've had numerous communications with Mathieu Performance - over the phone, by email and via FB messenger. Appointment was scheduled and I've finally come to pick up my bike. I can say that Mathieu Performance is definitely about quality. Quality parts, quality bikes and quality customer service. And I am talking highest quality here. I am a grumpy old man, very hard to please, always looking for shortcomings. And I am a year-round bike commuter, so I know my bikes, my parts and my service. But I can't say anything bad about Mathieu Performance - this was a 100% positive experience. Keep up great job ladies and gentlemen!

Above and Beyond! I'm very impressed by Mathieu Performance. I'm in Toronto and was considering ordering a Scott Metrix 20 online. I was a bit nervous about buying a bike without a fit and test ride, but I gave the shop a call and they helped me understand sizing, etc. They also assured me they do most of the setup before shipping, and I'd only need to do some final assembly. So I clicked buy. The amazing part after this was the speed. I bought on a Tuesday. They built the bike and shipped on Wednesday. And the bike was at my door on Thursday. That's Amazon-level speed - but for a new bike! I was beyond impressed. Setup was easy as promised. Happily took a first ride on it today, only 3 days after having bought it. Some companies don't even process eComm orders that fast! Thanks to all at Mathieu Performance. Tres bien!

Incredible service! 22 min before the closing time of the workshop, I discovered a nail in my my front tubeless tire. I could not find a presta valve adapter for my pump. I cycled like mad towards Mathieu Performance (the beauty of having a tubeless tire). I arrived minutes before closing time. The were not sure they could fix the tire before closing time since the hole was significant. But their fantastic mecanic Olivier gave my bike the tender loving care is needed so I was back riding it 15 min later. The team at Mathieu Performance as not only knowledgeable, but THEY CARE. They don't just care that they are selling you a bike, they also care about after-sales service. AMAZING SERVICE GUYS. Olivier, the manager, whole team: you are the best.

Bikes are everywhere. You can buy a bicycle anywhere. But a great full service... not. At Mathieu Performance you can get an excellent service then whatever you need to do your sport. I got my third bike from them and each time the service just gets better and better. Is incredible, but I'm from Montreal and I do the trip to Quebec city each time, no regrets. Service, brands, quality, warranty, speed. They are real humans with passion for sports and excellent service. I do recommend 100% to people do love great service and great attentions. I have a lifetime positioning/fitting just because I am owner of one of their bikes... awesome. Come and see... Thanks Philippe D. and Benoit for all your help.

Ordered a fairly high end Scott for shipping to Ottawa. Shopping was very fast and although a minor hiccup along the way, it was handled with the utmost degree of professionalism and service recovery. THIS is how a bike shopping experience is supposed to be. Thank you for the support Raphael and team!

Super expérience chez Mathieu performance pour l’achat d’un premier vélo. Merci à Carl qui m’a conseillé lors de la vente, en plus de répondre à toutes mes questions. Un merci particulier à Benoit pour le fit de vélo qui a été fait d’une véritable main de maître! Au plaisir

Premier achat pour moi. Satisfait à 100%. Hakim a été à l'écoute de mon besoin et ma proposé le bon vélo. Un gros merci à Benoît pour le temps consacré à mon positionnement. Une personne hyper compétente et passionné par son métier. Merci à toute l'équipe.

I recently purchased a mountain bike from Mathieu Performance and all of the employees who I had spoken to we're very professional, knowledgeable and friendly. Plus, they've got a great selection of products to choose from.

Passé pour une vérification sur mon vélo Giant acheté au mois de mars l'an passé. Le technicien à l'atelier de réparation à été parfait au niveau service. Il a répondu à toute mes demandes. Un vrai pro !! Merci beaucoup

Le service de calibrage du vélo était extrêmement bien. Benoît et son jeune collègue étudiant en génie électrique était formidable. Tous les deux étaient centrés sur les besoins de leur client. Merci encore. Paul André

Not their fault, not a lot of choice due to high demand due to covid but they worked within our budget. Venfor was knowledgeable , did not push for overbudget and was nice. Overall good experience

Great service provided by Benoit during a bike fit. He provided great information, was very knowledgeable, and an overall great person. I recommend for any touring bike related services.

Excellent service dès le premier appel. Pascal est hyper sympa et patient. Benoit est un passionné! Un super beau positionnement sur mon nouveau gravel pour l'été prochain! Merci!

Huge thx to awesome team @ Mathieu repair shop saved my biking trip from disaster. Found a fix on the spot. Highly recommend …