Customer Service is awful. They are super nice to certain people. Me not so much. I guess I don't look like I'll be spending much so why bother. No one asks if I need help until I have a stack of clothes in my hands. I walk in and they just stare at me. So uncomfortable. Also the manager could bring herself to smile at her customers.

I went here for the first time on the advice of a friend and was pleasantly surprised. I went to the Dress Shop to look for two special dresses. An attendant helped me with sizes and didn’t hover over me when I was looking. I would recommend this place to my friends.

Terrible Customer Service: I had the misfortune of purchasing a dress from Laura, but due to a slight delay, I couldn't return it within the specified timeframe, exceeding it by just two days. Initially, their response was that returns were

If you want to be judged, racially profiled, followed, borderline harassed. Then this is the stop for you. Only 1 of the 8 women working Sunday afternoon asked if we needed help, the rest didn't ask if we needed help or say hello, but they

It was a good shopping store here at Edmonton. My friends told me that the place also do frequent sales as well, which would definitely excite individuals who love shopping. I found nice jackets for winter and I bought one for my sister as

I really like shopping here. The merchandise is of excellent quality and very well made. I have sewn for many years and I am very particular about design, assembly and fit. The ladies in the store are great. They are attentive to help, but

The seam in a pair of pants I’d recently bought had a small split. The staff went out of their way to help me. They didn’t have a replacement pair in the store but found a pair at a different location and arranged to courier them to me at

I went there to buy a dress for my daughter and I bought a graduation dress and 2 pairs of earrings, which were very expensive, on the 20th of june. Today, I wore one of the pairs and the earring broke after I wore it only once, and they

I love the clothes at Laura they're good quality extremely overpriced but they fit well on my body. Typically I will spend 5 to $700 every season. My friend and I drove across town to go to the Laura in South Common. We were bombarded at

i visited this store yesterday for party dress. amazing designs with huge inventory. Inderjit was assisting me and she was fabulous. not only she helped in selecting perfect dress but was also very friendly and patient with my little one.

Late last year I was shopping for a dress for my son & daughter-in-law's February wedding. Ordered several dresses online....and ended up eventually returning them all. Tried on many other dresses "in store" to no avail. And time was

Poor customer service. I wanted to buy a top to go with a skirt I had purchased elsewhere, so I popped into Laura with a shopping bag that had my skirt in it. The lady at register stopped me on my way in to loudly shout “nice bag!” I

I went today to exchange a top I bought at the west end location. There was the only location to have the x large I needed . The store is big lots of styles ,however the employee (old and fat )that did my exchange was rude , almost

I came in to find a dress to wear to my daughter’s grad after visiting many stores. So many options. I was helped my a lovely lady who gave me her opinion on the styles. The winning dress is a stunning wrap dress with pink roses.

Worst customer service that i would see in Edmonton. The store manager refused to exchange the size which was even their mistake when they packed it at the time of sale. I would suggest none to purchase any thing from them.

Excellent Customer Service. Randa went above and beyond untill I got the dress that actually fit my event. Shes a really pleasant sales person. Thank you Randa..The dress you helped me with was really perfect.

Always a bit sad when I come here with hopes of filling a gap in women's fashion by finding larger sized professional wear except it chronically disappoints. Only 4 pairs of nylons in the store and in 1 size.

Sasha at Laura’s South Common is excellent! I am not a good shopper. I have had Sasha help me three times in the past. Every time, she has listened and picked out items for me to try on that I would never

We watched the stuck up Caucasian women who work here help everyone but us coloured folks. Terrible customer service and it wasn’t even that busy. No one greeted us, we’ve never felt so unwelcome.

I love the new location. I used to drive to Airdrie from Devon. But this new store is more like a true outlet. But I can barely reach. I hope wheelchair folks are given extra service.

Worst experience in exchanging the shirt only for $60, even though she was giving me a favor for giving me a gift card. Never had customer service like this in my life past 11 years.

Your sales associate, Marie, was outstanding. She took great care in describing various pedal pushers and did her best to find the pants that would suit my taste. She’s a “keeper”!

One of All Time women's store - I've been shopping Laura's since they first opened in Edmonton - Hit the jackpot this time and caught a Fabulous Jean sale, just what I needed,

These Ladies are wonderful. I am NOT great at picking out dresses for myself. They picked and had me try on 3 dresses. Found the perfect one. Can't say Thank you enough.

Cloths are changing, not as nice .. Store changed and went passed one section which I always seen as smaller clothes... So there was no purchase today... Not impressed..

Great experience with Barb at South Common, very helpful and friendly. Went the extra mile to look into the availability of a certain item at different locations.

The order arrived promptly by mail, the same day I received an email advising of a sale price, a price adjustment was honoured at the store the next day.

Janet is absolutely FABULOUS!! Bought my Mother of the Bride formal dress, and all accessories. Janet truly KNOWS what she is doing!!

Friendly and helpful staff. A very organized store and a large clearance section. Variety of sizes with everything clearly marked.

Not only does Laura' s have beautiful clothes for all occasions their staff is excellent, helpful and friendly. Love this store!

I got exactly what I wanted, some new jeans. The staff are always so helpful but never pushy. I really appreciate that.

Great place, great selection, the staff is so friendly and was so helpful to my disabled mother. We will be back.

Really enjoyed the shopping experience. A great sale on dresses and the sales associate was kind and helpful.

Great store lovely staff, very helpful. I buy my work outfits and cocktail dresses here. Good sales.

They prefer to keep the winter clothes hanging for ever than to put them on clearance in spring !!!

Awesome place for shopping n great deals with excellent customer service too

Staff are so friendly and help find the perfect outfit for whatever occasion

Excellent customer service at this store. They go above and beyond to help.

Was just ok. Not much for plus size. Very pricey unless on clearance sale.

The staff was amazing and extremely helpful, very professional …

I love shopping at Laura. The staff is so helpful and friendly

Great selection of clothes! Super awesome staff too!

Good place, great service! Delicious slushy drinks

Very friendly staff and good quality clothing

Staff are very friendly and unique styles.

Excellent professional customer service :)

Love the ladies here. They are so helpful.

Beautiful clothes and excellent service.

Excellent customer service!!!!

Awesome experience.