Kennards Self Storage Thornleigh

430 reviews

6-8 Phyllis Ave, Thornleigh NSW 2120, Australia

www.kss.com.au

+61294819400

About

Kennards Self Storage Thornleigh is a Self-storage facility located at 6-8 Phyllis Ave, Thornleigh NSW 2120, Australia. It has received 430 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday8:30AM-6PM
Tuesday8:30AM-6PM
Wednesday8:30AM-6PM
Thursday9AM-5PM
Friday10AM-4PM
Saturday8:30AM-6PM
Sunday8:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Kennards Self Storage Thornleigh: 6-8 Phyllis Ave, Thornleigh NSW 2120, Australia

  • Kennards Self Storage Thornleigh has 4.9 stars from 430 reviews

  • Self-storage facility

  • "I have just finished a storage rental with Kennards Storage at Thornleigh"

    "We've been with Kennards Storage for many years and I've been happy to stay with Kennards for many years to come"

    "The staff provided excellent service"

    "I am using Kennards Thornleigh to store some deeply sentimental furniture"

    "We purchased some moving boxes from Anthony and to our delight he informed us that they will refund boxes if they have only been used once"

Reviews

  • Shari Anderson

I have just finished a storage rental with Kennards Storage at Thornleigh. I can't rate Kennards at Thornleigh highly enough. Whenever I went there it was always clean and easy to access and there were always plenty of trolleys available. As strange as it might sound I felt there was always a good feel about the place too. I was happy with everything about my experience. My biggest praise goes to the two men who run the facility, Anthony and Krishna, their customer service was excellent, they kept me informed on all that I needed and wanted to know and they were a real pleasure to deal with. I will also miss the friendly conversations I shared with them. Thank you.

  • Eleanor Lim

We've been with Kennards Storage for many years and I've been happy to stay with Kennards for many years to come... although as of this late 2023 we've moved to a larger property and our time with Kennards has come to an end.The facilities are secured, clean and good service from their sincere staff... We want to thank all of the Kennards staff for their help and advice since we've relocated to the Thornleigh KSS facility. We wish everyone at Kennards good tidings for the future and thank you again for everything.

  • Scott H

The staff provided excellent service. However, the pricing structure was a concern. Despite initial yearly increments, the rates began to rise every quarter. We noticed an annual increase of at least $28, which is 10% YoY – a clear indication of "corporate" greed. Furthermore, while there are lower prices available on their website, it requires relocating to a different unit. The facilities are well-maintained and clean. My rate kept rising up to $368 for a 3X3m but online the price is $297. Choose carefully!

  • Stef (Knight)

I am using Kennards Thornleigh to store some deeply sentimental furniture. From the start Anthony and Krishna have been personable, caring, helpful and professional. I agree with another review that the whole place has a good vibe about it. I think it's because of Anthony and Krishna. Also, everything is clean and well looked after. I hope that whoever owns this business realises what incredible employees they have working here and rewards them accordingly.

  • Andrew Ross

We purchased some moving boxes from Anthony and to our delight he informed us that they will refund boxes if they have only been used once. In our opinion this is an excellent service provided by Kennards Self Storage. We returned all the boxes today and received our refund immediately :) Thank you Anthony for your excellent customer service.

  • Hiro Macionis

From the beginning, their service/assistance were superb! We contacted from oversea by email, and they were quick and answered very efficiently. All staffs are very professional and so kinds, hard working, explains every details very patiently. Special thanks to Anthony and Krishna for looking after us. We feel safe and in good hands!

  • Pubudu Gunaratne

It was a seamless experience we had from the start to finish. We needed to store some of our goods temporarily when we move to a new property. Thornleigh store staff were very friendly, professional and Krishna who assisted us picking the right size for our requirements. Highly recommend to use the facility. Thanks again. Budunu

  • Maduranga Kannangara

I visit this Kennards hire place for hiring machinery and to buy shipping and the experience has been consistently great. The staff is helpful, parking possible, in close proximity and opening hours are quite great. Today I found out they even take the Parcelpoint drop offs as well! Bonus! Highly recommended. Thanks Kennards!

  • Grace Chin

Thank you Cole, Krishna, Warwick and Leslie for the awesome and amazing service - loved the friendly and professional service. Thank you for looking after me and my possessions for almost four years. I knew my life ie possessions would be safe at Kennards. Thank you so much. Take care and stay safe. Happy Friday! Grace

  • Sharon Free

Secure, 24/7 access and there’s a good range of various sized units to choose from, all clean and ready to go. We recently moved our entire 5 bedroom house contents here whilst looking to permanently relocate. Friendly and very helpful staff, Kennards also sell all your packing boxes, tape, bubble wrap too.

  • Ian Doyle

I have been into Thornleigh on 3 occasions to use the removal trailer and buy some boxes. Every time, Anthony has been the ultimate professional. Polite, friendly and helpful on every occasion. Exceptional service and I am happy to recommend Kennards as a result of my experience with Anthony

  • Paul Pugliese

We have used Kennards Thornleigh consistently for over 20 years and we have no complaints. Access is easy 24/7 , the common areas are always kept clean and there is plenty of easy parking for loading and unloading ...Any interactions we have had we the staff have been smooth and efficient.

  • Avinash J

Kennards Thornleigh has been parcelpoint for sometime to avoid missing parcel return and wait at post office. Timely email send on when to pick up the parcel. Also had used their storage section and found it easy to access and use. Recommend to speak to them if you need storage space.

  • Robyn Henderson

Cole and his team at Thornleigh Kennards go the extra mile…. So friendly, courteous and respectful. Helpful with suggestions and obviously looking out for your best interests. I cannot recommend them more fully. Very impressed and so happy to be doing business with them. Thank you !

  • Kieran Haughey

Friendly helpful staff, 24/7 access, complementary insurance for the first month and easy access to the facility and a covered loading area for up to four cars were all reasons I decided to go with Kennards over the alternatives. Have been happy with the experience thus far.

  • Elizabeth Willis

So easy to work with. I went online to find what I needed and set the date for moving in. Everything was ready and everyone was so professional and friendly. Everything was explained and now I'm moved in, my unit is easy to access, and I feel so much calmer. Thanks!

  • Harish Ramamurthi

Anthony at kennards came to my rescue at the right time…he was professional and courteous and provided the best options with the boxing requirements we had. Also he called us to enquire if everything is ok with the move. People like Anthony are an asset to Kennards.

  • Asad Sohail

I visited the franchise to store some boxes as I am moving houses & the staff were very helpful. Especially, Krishna as he knew all the products & offered me a variety storage options too. Will definitely come back in the future, 5 stars from me.

  • Andy Lam

Very easy to access and trolleys are always available. Facilities are kept very clean and tidy, feel safe keeping items in storage here. Shoutout to KRISHNA who is very helpful and funny and makes the experience much more easy and welcoming!

  • Dianne Allen

The staff were excellent most helpful and efficient. Our move in was easy due to the abundance of trolleys that f various sizes. The storage corridors have excellent lighting and are very clean. Overall Kennards storage has been excellent.

  • Catherine Delbridge

We booked a space for storage and Anthony was very helpful and pleasant during the process. After our plans changed, Anthony was more than happy to refund the money with no issues. I cannot thank them enough and definitely recommend them.

  • Ross McGuire

Krishna (Customer operator) Fanatastic service and really nice fella Deserves a pay rise for the service and reliability really good worker for the organisation and really helpful Thanks a lot Kennards and Krishna in particular

  • Ana Warnecke

The nicest and most helpful people imaginable. I utilised the ParcelPoint service to return an online shopping purchase and highly recommend this service at this location. Seamless and perfect customer experience. Thanks guys!

  • Jason Yeo

We had a great experience moving our things to storage, moving on a 40 degree day the air conditioning and lifts were a huge life saver. The service by Anthony was excellent and he was incredibly accommodating and friendly.

  • Jun Heo

Excellent customer service that exceeds my expectations. Anthony understands exactly (200%) what customers would want and like to know. All information that I wanted to know was already in his hand and it was one of

  • Alvin W

It has been a great experience dealing with the team at Kennards Self Storage Thornleigh! They answered all my questions and provided a great solution to my storage needs. Extremely clean and professional. Thanks

  • Candice Decker

We were served by Krishna to return boxes after our move, and he was excellent! Super friendly, very helpful, and a great conversationalist. We’ll definitely be coming back if we need to drop off any more boxes!

  • Ashwani Malhotra

Very neat and clean premises and lockers, courteous and helpful staff, ethical and supportive. These guys have a lot of options. If you need a locker, do check with them. Am sure you’ll find the one for you.

  • Kimya “Kimya”

Tucked away in Thornleigh is this Amazon drop off location. Fantastic customer service carried out with efficient processing. Amazon credit confirmation received within half hour. Great job and thank you!

  • J Mag

Very convenient drop off and pick up location for ParcelPoint. Good opening hours - even on a Sunday. Easy to park. Entrance is opposite the roundabout for Thornleigh Bunnings, not on Pennant Hills Road.

  • Noriko T

It was my first time using the storage service, and I had a good experience at the Kennards Thornleigh. Simple to use, clean facility, easy to access and secure. Highly reccomend. Thank you, Cole.

  • Yasser Narimani

Very friendly team. Arrange the storage in matter of minutes. easy access and very clean and well managed space. terms and fees was also very competitive. A vey good experience overall.

  • Nicholas Masters

Krishna is one of the most efficient and courteous managers you will ever deal with. This bloke can write a book on customer service. The premises is super clean and efficiently run.

  • Tim Lambert

Kennard’s storage in Thornleigh has a friendly and helpful staff member named Krishna. He assisted me when I was collecting a parcel. I had a great Customer experience. Thank you!!!

  • Sheila D

Storing my home content at Kennards self storage has been a great experience. Very easy to access and extremely helpful staff. Highly recommend this facility! Thank you.

  • Marie Lee

Very friendly & helpful staff. The premises are clean & plenty of equipment to help with loading & unloading all your goods. Would highly recommend Kennards Thornleigh.

  • Paul Kelly

Kennards Thornleigh staff were excellent to deal with from first phone call to selecting appropriate storage unit and closing out our rental. Friendly and efficient.

  • J Roy

Anthony, was really helpful and provided professional advise, impressed with his service today. Employees such as Anthony help drive companies goodwill. Thank you!

  • Suzanne

Being open 7 days a week was exactly what we needed. Soooo much better than sorting out pick up at P.O. Will be using Kennards for all our parcels from now on.

  • Leoni Hopkins

Very helpful particularly when we moved out. Khisna helped with hire of trolley and organized a prompt refund of rent payments. Very clean and safe storage.

  • Claudia Dawson

I've used Parcel Point at Kennards Thornleigh many times. It's such a convenient service. Quick and easy pick up and drop off of parcels. Highly recommend.

  • Gregory Geoghegan

Great facility. Always clean. Staff very helpful. Third storage area I had rented with Kennards, will do so again as the occasion arises in the future

  • Trevor Rees

We have been using Kennards SS for about three months now. We are always greeted by neatly dressed, well mannered staff for whom nothing is a problem.

  • sarah parker

Kennards Thornleigh Awesome people Did everything to help From boxes/bags to finding suitable Storage at a good price Great Service Thanks Kennards

  • Kate Cameron

Excellent communication and facilities at KSS thornleigh Very safe and sound. I’m confident that everything will be secure in my storage unit here

  • Peter D

Recently had a very positive experience, will definitely be back! Krishna was so helpful from the minute I walked in - thank you so much.

  • Lucie Barker

Had to return something I bought from Amazon. Very simple and quick process and staff member at Kennards was very helpful and friendly.

  • Suzanne Tong

Very helpful and courteous staff. Nice clean facility and easily accessed but very secure. Everything you want for your storage needs.

  • phong nguyen

Great service and secure facility. I would personally like to thank the Facility Manager Anthony for his kindness and helpful manner.

  • Vivek Krishan

Went there for a ParcelPoint drop off for an Amazon return. Handled smoothly quickly and with a friendly smile. Recommended.

  • G K

Used the parcel point services a few times to pick up and drop off packages. Great service and friendly staff all the time.

  • SAPHY VARGHESE

Extremely Friendly and Helpful customer service very patient and understanding staff, will be sure to go here next time

  • Ingrid Bracken

Anthony was super helpful in choosing an appropriate sized storage unit. The storage facility is clean & organised.

  • Mark Beacom

Friendly & very helpful advice & assistance from Krishna re my various packing needs. Would definitely come back.

  • Imogen Patterson

Clean, light, cool, spacious storage. Great access and friendly and helpful staff. Would use again. Thank you!

  • Damien Fleming

KRISHNA was very accommodating and well spoken. More like him will help business run smoother. Thank you.

  • Jessica Sassella

Open as a parcel point drop off. Open Saturday and Sunday. Always very friendly service with a smile.

  • DjPepelicious

Kennards Self Storage in Thornleigh, thank you for a pleasant parcel point pick up, smooth and fast.

  • Rebecca Kirby

Excellent facility. Clean, easy to access, friendly and helpful staff. Would definitely use again.

  • Jewellery Restoration

Excellent customer service and communication, ease of access to facility and competitive pricing.

  • max reiter

They were very friendly and helped me out with everything! I would highly recommend these guys!

  • Poornima Sharma

Very Helpful, Affordable, Convenient Location & Amazing Customer service by Krishna …

  • Jo-Anne Cadden

Fabulous team. Friendly, helpful and have plenty of tips and advice for storage options

  • Anto Saphy

Excellent customer service very patient and welcoming, Made the whole process simple

  • Thushan Ganegedara

Go here for Amazon parcel returns. Friendly staff. Not too busy. Quick in and out.

  • Jan Towers

Excellent service very easy process. Would highly recommend Kennards Thornleigh

  • Luke Bird

Awesome and friendly service for returning Amazon products via parcel point.

  • Namrata Shah

Friendly staff. And offer very convenient timing - open also on weekends!

  • avishek,bbvvh ghosh

Great service. Easy going helpful friendly staff. Will strongly recommend

  • Lydia Sharpin

Anthony and Krishna at Kennards Thornleigh were so friendly and helpful.

  • Cho Z

Convenient parcel point location. I was in and out in under 2 minutes.

  • ljdcoach

So efficient and easy to work with. Kind and helpful in every way.

  • Bennie Liu

Great parcel point location open 7 days. Easy pickup and drop off

  • Lynne brasier

So efficient and courteous Storage area is very clean and tidy !

  • Shervin Amirmalek

Very helpful and polite costumer service. Highly recommended

  • Paul Paterson

Excellent service and facility, friendly staff very helpful.

  • Reshan Perera

Great service, convenient location and also a parcel point!

  • Thomas Verghese

Excellent customer experience and clean storage facilities.

  • Daniel Johnstone

Absolutely outstanding service from Anthony & his team!!

  • purple Nads

Excellent service, very friendly, nothing is a problem.

  • Hema Huchegowda

Great for collection and returns of orders from Amazon

  • Sven Padina

Brilliant, really good storage facilities and service

  • Francisco Adrian

Great service and very helpful with my Amazon return.

  • Sarah White

Good service, easy access. Would use again for sure

  • Nero68

Excellent service providing flexible arrangements

  • J Chang

Friendly staff, and a 5 star Amazon parcel point

  • Abhijit Guha

Excellent service quick and available all week

  • Andrew Gowans

Very helpfull and polite guys, easy access!

  • Hung Duy Pham

Amazon Parcel Point. Easy to deal with.

  • kath kealley

Very good service. Very helpful.

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