Homes Alive Pets

1718 reviews

13340 St Albert Trail NW, Edmonton, AB T5L 4P6, Canada

www.homesalive.ca

+17804888050

About

Homes Alive Pets is a Pet supply store located at 13340 St Albert Trail NW, Edmonton, AB T5L 4P6, Canada. It has received 1718 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday8AM-10PM
Tuesday8AM-10PM
Wednesday9AM-7PM
Thursday8AM-10PM
Friday8AM-10PM
Saturday8AM-10PM
Sunday8AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Homes Alive Pets: 13340 St Albert Trail NW, Edmonton, AB T5L 4P6, Canada

  • Homes Alive Pets has 4.7 stars from 1718 reviews

  • Pet supply store

  • "I've been going to this store for about 5 months now since I moved to the area"

    "Terribly rude staff, would never step foot in this store"

    "Homes Alive Pets has been our go to place for all our commercial pet food needs - frozen raw for dogs, kibble for dogs and cats, and litter for the cats"

    "I would give them even more stars if I could! I have only ever had great experiences at Homes Alive Pets north"

    "Awesome place to shop for all your pet's needs! They have a huge selection of kibble, freeze dried/dehydrated, canned, and frozen options! Something perfect for every pet and their dietary needs"

Reviews

  • Courtney Nickerson

I've been going to this store for about 5 months now since I moved to the area. Always a very clean, welcoming store. Friendly service, tons of selection & great prices. On this particular visit I was returning from being out of town with a bag of dog food that was giving my dog diarrhea. He had had the brand before but was eating a different flavour. I had misplaced my receipt so I wasn't aware of the return policy but thought I'd venture in anway because at the very least I needed a bag of the stuff that wouldn't make my pups belly hurt. Immediately upon entering I was addressed by a staff member asking if I needed to make a return. I explained my situation and she told me to grab the kind I wanted and to meet her at a till. She did the exchange and explained to me that the policy was exchanges made in a week with 75% of the bag left but that she would do it for me this time as most people weren't aware of the policy. It was a very quick and clean transaction and she (who later identified as the manager) was an absolute pleasure to deal with. Thank you so much for being a wonderful place to shop! If I find myself moving from the area I would be very willing to go out of my way to get to this location just for support. :)

  • Reed Warren

Terribly rude staff, would never step foot in this store. My boss sent me to grab parts at Lordco and supplies for his sick cat, and I was driving a truck and trailer. There was no parking on the street, and nothing in the Lordco lot, so I saw about 15 open spots here and decided to back along the curb(covering about 5 or 6 spots for those counting) a very rude female employee ran out of the store and told me I needed to move my truck, to which I nicely pointed out there was nowhere else to park including the street and she told me I needed to leave their lot and park down the street. I got to carry 80 lbs in parts down the block, and needless to say I never shopped there after. I will also be sharing this experience with every pet owner I know to make sure this place gets the least support possible. Shame on that staff member and whoever hired her, rudest person I have ever dealt with at a store with no empathy for my situation. (PS I was in Lordco for all of 10 mins)

  • Dmitri Ivanovich Shilov

Homes Alive Pets has been our go to place for all our commercial pet food needs - frozen raw for dogs, kibble for dogs and cats, and litter for the cats. They've also been great with the picky eater policy- you can return the food if your pet didn't take to it within a limited timeframe and a few other reasonable conditions. Our cats are picky and we've had to use this policy once or twice, especially with the supply chain issues causing low and out of stock conditions with some food manufacturers that we were used to. Discount on the first Tuesday of the month is great to stock up, though you should be prepared for a very long wait and possibly no/low stock. Make sure to get an account registered when you go to collect rewards dollars - it adds up, and you'll also be able to participate in another discount program that some manufacturers offer - every 13th bag free. It feels great to be "surprised" when your $80 bag of dog food is suddenly free once in a while!

  • Kristen Snyder

I would give them even more stars if I could! I have only ever had great experiences at Homes Alive Pets north. The selection is huge and the staff is all extremely knowledgeable, friendly and helpful. One of the staff members spent over 20 minutes helping me go through nearly every single brand of dog food they carry (which is a crazy amount)to find one my dog wouldn't have allergies to and that was made in Canada. These girls can spout out so much information about the food and products they offer, it makes all the difference and helps you know you've really made the right choice. They have a section at the back with sale and clearance items that always has a big variety of things in it, we love to scope it out to grab some last minute treats for the cats and dog. Holly loves that the staff ask if they can give her a treat after we've finished our shopping. Thank you Homes Alive for being our go to for all things pets

  • Kelsey Chow

Awesome place to shop for all your pet's needs! They have a huge selection of kibble, freeze dried/dehydrated, canned, and frozen options! Something perfect for every pet and their dietary needs. I love the bulk mix and match section as it allows me to get exactly what I need and how much I want. It gets even better, because if you buy prepackaged things in bulk you save! They have the best dehydrated Canadian sourced meat treats in perfect snack and training sizes; it is their in-house brand and my dogs go crazy for it! With 5 protein options, you can definite please even the pickiest of palates. Their Picky Pet Food promise allows you to bring back opened food you've purchased within a week or so with your receipt, in the original packaging, if your pet doesn't like it or if you have any issues (the majority of the food still needs to be present) for refund or exchange.

  • Robert Boyd

Well 1 very last time this business gets any of my money for my pet they wont take credit card over the phone so they can lose out we get a secured card with secured amount on it and the usa and Canada other business take my card but they dont or wont so why bother we should never have had to get a credit card in the first place it's useless to these types of Canadian businesses wow un-secured card I can understand that but a secured card makes no sense so they get payed for the product first then it gets picked up I see nothing wrong with that but this business does and when you are disabled retired and dont live in the city there is no harm you dont get payed when card is run you dont give to person picking up the product simple drugs have to be a major factor here just wow

  • babyjohn

Definitely my favourite pet store in the city hands down! As a pet store employee at a different chain I go out of my way to shop here even when I could get a discount at my store. Out of the two locations I prefer this one hands down. The customer service here is always amazing and the staff is super helpful and willing to help if needed. They stay well stocked which is definitely hard to say for most stores. The selection is also really amazing! A lot of low ingredient and nutritionally better items than other stores in the city. It's also always kept really clean. If I had to say anything negative it would be that it is a little cramped for the sheer variety and amount of product and there is no small animal section but otherwise they always have what I need!

  • Cyn Smith

Changing my 5 star review to a 2. This place used to be amazing with a great variety for all animals and incredible staff that were knowledgeable, helpful and made you feel almost like family. Since the south side location opened, however, they’ve greatly decreased their small animal inventory and have new staff that make you feel more like an inconvenience than anything else. They constantly miss their discount tags and charge full price, and don’t always honor their in store coupons. If you need help, it’s almost pointless to ask staff anymore as they don’t seem to know much about their products or animals in general. I really hope they turn things around because I’m one more uncomfortable trip there from changing where I shop.

  • K Woods

We were referred here from a friend since getting our pup in November and have been coming back monthly. Staff are friendly and helpful. They have a REALLY amazing supply of everything honestly... We were in shock when we went here for the first time because we could believe how big the store was and how much selection there is. Waaay better than PetSmart or one of those chain places. They offer 10% off first Tuesday of the month but you can also use it another time in the month if you don't want to use it that day. They also offer you a free bag of food after a certain number (can't remember if it's 7 or 11). If you have a critter you should check it out

  • Maysyn Gordon

This store is always so clean, organized and has a great atmosphere. The staff are so knowledgeable and friendly. I can have a toy in mind, and they'll show me where it is. And if they don't have it, they'll direct me to a similiar toy. They have so many brands to choose from. Toys, food, treats, clothes, etc. And a big shoutout to Lauren. She actually talked me out of one toy and recommended another toy. I threw her so many curveballs and she adapted to my personal requests. My Aussie is now SLEEPING after playing with the toy she recommended. I will constantly recommend this store to future pet lovers I meet. There's something for everyone here!

  • Mike Drury

The staff are knowledgeable about all pets and breeds. They have the same feelings about pets as we do they're family and treated as such. They go out od the way to answer questions and concerns and one thing I like is that they don't try to up sell products dog and cat food are crazy $$$ right now and they are more than happy to provide opinions that don't differ much from what you may be using now. They helped me find a good quality dog food option because the brand I was using jumped 50$ a bag within a week and when you got 2 dogs @ 200Lb each price and quality are a must. I would highly recommend visiting this location.

  • Xyratin

Update to Jordan White's Review. I went to give my uniform back and the managers were rude. Shauna decided to give ME attitude when I asked why they didnt talk to me if I had attitude before they fired me. Then she took me to Sam and I asked the same question. SAME ATTITUDE!!! They also DEAD NAMED ME on PURPOSE. I have a preferred name for a reason and they decided to not respect it. I know the reason they didnt answer my question is because they dont have an excuse for firing me or any proof of my "attitude." I will be making a video and posting it on social media of what happened in DETAIL!!!! TRASH COMPANY!!!

  • Marshall Riordon

If you want organic foods and HEALTHY brands for your dogs, this should be considered. Keep in mind though they GREATLY lack cat and other animal products, like 75% of the store is for dogs....so not great as an option in that regard, for other kinds of animal parents. Also, I struggled to find cat food that wasn't almost triple what I would pay for the decent no by-product and grain free cat food that our cats are used too already, which we can order from Amazon....and we also bought a water drinking fountain here and they had no filters in stock, so I just bought those from Amazon too ‍♂️

  • Al

Home Alive is a great store. The prices are good and the selection is excellent. The staff is very friendly and helpful. They have one of the best selections of dog food and toys in Edmonton, and they carry great quality and hard to find products. The first Tuesday of the month tends to be quite busy because of their 10% off promo but it's nice to get a deal on pet Staples like food and treats. They also have a monthly draw which you are entered in every time you make a purchase and they give you reward dollars for every purchase. Overall they are my favorite pet store in the city.

  • Laurette W

My favorite pet product store! This store carries a load of products that you don't find in other pet stores. They also have the best staff who are always available to answer questions and provide product information. On top of it all, they have very reasonable prices and offer a free discount program for customers as well product discount coupons that are available for a wide selection of products on a regular basis. If they continue doing things the way they have been, I will continue to shop for all my pet needs at their locations. Highly recommended for any pet parents.

  • Olivia K.

Staff are always friendly, helpful and kind when we visit. My dog is always spoiled with treats and pets, and we're always feeling welcome in the store. When we had to buy a large travel crate, staff allowed us to take the display model and test it out in our SUV trunk. This customer service is so appreciated! We've had to buy and exchange coats and booties because of wrong sizes, and they've never had issues with returns. Always outstanding service!!! We also recently tried home delivery due to COVID-19, and the order arrived so quickly!!! Homes Alive Pets is fantastic!!!

  • Andrew Rodriguez

I'm happy to continue shopping here for pet supplies. The staff has always been very friendly and helpful. There is a good variety of different brands and types of food and treats available, and prices are good (there is often a coupon available for my dog's favorite brand). I had some tags engraved here once and the staff member who helped me was very helpful and it didn't take them very long. The loyalty shopping program here is also top notch and I recommend everyone who frequently shops here should sign up. All in all, a great place that I highly recommend.

  • Sarah Rebryna

This is a great pet store. They carry top-quality brands from food to accessories. They even have online shopping with fast, and even, free shipping with a minimum spend amount. The staff are friendly. To give them a 5-star rating, I would love to see a wider selection of cat accessories - namely adventure-cat-type outdoor clothing. I've only ever seen clothing for dogs with a very limited offering of xxs or even just xs =( Also, I think their cat food aisles could be better organized. I always feel overwhelmed trying to find kitten-specific food, for example.

  • Tori S

Staff is very friendly, knowledgeable and helpful, easily available without being intrusive. Today I had to bring in a dog jacket for exchange. They didn't have the size we needed so we were going to settle for one size too large. The staff located the correct size for us at a different location, and offered to have it transferred for us. On our way home afterward, she called to confirm that the correct size had already been located and is en route. I'm very impressed by the extra effort and personalized service. I feel valued as a customer.

  • Jamie Jukna

This is my go-to place for everything pets. It has great selection and is always neat and organized. I haven't written a review until today because the service I just got from Massimo (I hope that was your name... I'm sorry I should have checked your name tag closer!). I was looking for a specific sized bag of cat food that they didn't happen to have; he checked all the other stores for me but to no avail, so then he cheered me up with some free samples! I hope to see him there every time I go back for pet supplies now!

  • Angelina Ortwein

They have so much supplies! It's like a pet owners dream come true! Best selection for everything! #1shop to look for leash and collar supplies they littrally have every color of the rainbow! It's better than shopping online for toys that tough. I have a dog that chews through everything and they made some great recommendations! Some of the toys I was looking at online to ship would have costed $50 but at thier location was only $22. Plus 10% off on the first of every month makes it really affordable!

  • Lane Mandlis

The staff are helpful, friendly and knowledgeable. They don't hide or hang out in groups chatting. They help you find what you're looking for, make suggestions about other products you might be interested in, and help you out to your vehicle if you need it. The prices are very good, lower than most of their competitors. The selection of products is great, and if they don't have what you want, they try to find it for you. Overall an excellent business with excellent staff.

  • T Peterson

They are so helpful here! They will get items brought in from their other store on the south side if need be. Saves me almost an hour drive out of my way! I am really glad I started coming here when Petsmart ran out of the only food my old pet will eat. It is worth the drive with such great selection and helpful staff. Also, I would never have tried duck hearts for my pet if they didn’t suggest it. Never knew what the odd looking thing was. My pet loves it!!

  • Kassandra Tremblay

Highly recommend Homes Alive Pets on St. Albert Trail. All the staff are incredibly friendly and knowledgeable. The staff always go above and beyond to educate me on different options to feed my puppy for optimal health. Stella loves seeing all the friendly faces there. I would like to leave names of the amazing staff that have helped me: Kira, Regan, Emily, Bethany, and Hannah. There are a couple more employees, I just don’t know their names.

  • Lee-Anne S.

We use to get raw dog food from Complete K9. But the business had a major fire and had to close down for awhile. We we scrounging to find another place that we could get raw dog food. We were told about Homes Alive Pets. We're paying a little more for food but still a reasonable price, but our dogs like the food. Pleasant staff that were able to help us and they were knowledgeable. I recommend this place. Thank you to the friendly staff.

  • Rw P

If you have a dog this is the place to go. It took me over 1 year to find out about this place but it's my favorite one now. Their selection is amazing, the other national chain pet store on Skyview is always empty but Homes Alive is always on stock. They always have coupons for dog food so you pay way less and they also have the buy 11 get the 12 bag for free program. Their prices are in the high side but totally worth it.

  • Alex Beattie

It's a great pet store, they have a lot of stuff and the prices usually can't be beat compared to other pet stores. The staff are always friendly, knowledgeable, and very helpful. They allow pets and the staff are always very pleasant with our crazy dog. It's probably our favourite pet store, plus they have a 10 percent discount you can use once a month which is great for buying our dog food. Highly recommend this store!

  • Darryl Haluke

Great place, friendly and knowledgeable staff. My only reason for not loving it anymore is the loyalty program for bags bought doesn't work the same way they tell you at the beginning, for some reason the amount of bags you buy don't add up. We were up to 9 of 12 bags but told the other day that only 3 count, so do your and decide for yourself if it's worth it. We will move our business back to St.Albert.

  • Heidi Schreiner

So helpful! I was unsure about food for two new kittens and the floor staff were very knowledgeable and were able to guide me to the best choice for both my budget and the kittens' health. And being new to the store, the cashier was especially helpful in explaining the loyalty/rewards program and extended an additional discount where she could. I will definitely be an ongoing customer!

  • Levi Kane

Pretty large store with good selection. I will say that they are a bit lacking in "natural" options for some products, such as toothpaste, if that matters a lot to you. They do have a pretty good line-up of raw foods, though, with a pretty good rewards program as well. You can also get 10% off one purchase per month, as a member, which we use to buy all of our dog food for the month.

  • Spencer

If you are shopping for a Dog, this is by far the best pet store I’ve been to in the Edmonton area. Massive selection, tons of cool toys and gadgets for your pets. They also have a huge section of fresh dog and cat food. Lots of staff if you need help and everyone was very friendly. They seem to cater to only dogs and cats but if that is what you have this place is awesome.

  • stacerello

Always love coming here. My new go-to spot for anything pet related. Helpful, laid back and happy staff. Massive selection of dry, dehydrated and raw foods. Simple return policy for fussy pets. Huge selection on dog coats, leashes, collars, led lights, treats- everything! I especially like the poster board offering services from regular people! Such a great spot.

  • Gretchen Herrera

It is no surprise that homes alive pets is very popular here at Edmonton when it comes to pet products. Their customer service was excellent too and their recommendations were most of the times onpoint. Their selection of products was astonishing. I've been here a lot of times since I am taking care of 3 cats and I trust the brands that were at this store a lot.

  • Megan Tannas

They let me bring in my big puppy who is a bit rambunctious. All the staff were very helpful, and the selection is great! Many varieties of healthy treats, and lots of food! The prices are good, comparable to other stores, and sale prices are awesome. It was nice to be able to let my picky pup pick his own treats! We will for sure be going back!

  • Megan Thompson

Wow! What a pet store! I was looking for . specific type of dog food and that's how I found this place online. They have such a wide selection for cat and dog items and was the only place I could find large oxtails for my pup. I couldn't stop talking about everything they had to my husband. The staff are also very friendly and quick to help out.

  • Christian Naumann

Fantastic local store for all your pet needs. I’ve been ordering online for a while but recently had a chance to visit. The store is well organized & stocked, staff is friendly & very helpful if any questions come up. Their prices are very competitive & you can always find sale items in store too. Will definitely keep ordering here!

  • Sheri M

This store was so big that I was quite intimidated when I walked in the front door. Chelsea greeted me at the front door and walked me through everything! She educated me on high-quality cat food, treats, and toys! She stayed with me the entire time and helped me out the door with all my bags. Thank you for everything Chelsea!

  • Amanda Payne

This is a great store for all pets! Thankyou so much to "Evan" from me. She helped me choose the correct Probiotic for my dog that's been ill the last few months. She's bouncing back slowly. Not having to worry, "did I get the right thing?" Excellent Service! Caring Attitude! Totally enjoyed this experience! Thankyou Evan!

  • David Coyle

Fantastic store! Lots of selection. Many brands I haven't seen at the other big-box pet stores. They have a big section of dog clothes, especially jackets. Some really great for serious winter. Prices were fair, staff was friendly. They open until 10pm, 6 days a week which is a nice touch. Will most definitely be returning

  • Suzette Hammond

We buy the majority of our dog's food, vitamins, probiotics, and of course treats at Homes Alive Pets. Everything we is there, and our dog, Sky, gets lots of pets from all the staff, of course they have a treat for him at check out. The staff is very knowledgeable, and friendly, so if you have questions they have answers.

  • Matthew Ward

We were helped by a really friendly employee who say us struggling to find the appropriate sized litter box. While they didn't have the exact one we were looking for due to supply chain issues, she had a great recommendation we ended up opting for. While a bit out of the way for us downtown dwellers, it's worth the trip!

  • Susan Tenzer

Took our 15yo pug to the store on his birthday and they were amazing!! He can't walk anymore, so he rides in the cart and all of the associates came up to us to give him pets and treats. We're very helpful finding us great birthday treats and the necessities. Treats in the store are freeze dried liver so very healthy!

  • Heather E. Miller

I have recently adopted a senior dog that is beyond picky with food. Homes Alive carries a large variety of raw foods and also has a wonderful return policy. I would have wasted hundreds of dollars worth of food, so I really appreciate it. They also have top notch service and their store is always clean and well run.

  • Adrian Sanchez Avery

We love going to this location for all of our pet's needs. I really enjoy that they have a scale to weigh your pet as you arrive, it's much easier then trying to balance on a scale at home holding your almost 80lb Lab The staff are always very helpful and knowledgeable, answering any questions you may have. …

  • Lorelei A

This is the only store I shop at for my dogs. Their selection is fantastic and all the staff are always incredibly knowledgeable and friendly. They will always take the time to answer questions or search for an item you're looking for in the excess stock areas if it's not on the shelf. Wouldn't shop anywhere else!

  • Dylan Stenner

We come here for our cat food/supplies. Huge store with a massive selection, especially higher nutrition foods. There is also an entire wall dedicated to frozen raw food. Everything is well priced and they have good sales often and a decent points program. The girls working here are also very helpful and friendly.

  • Kimberly

This is a fantastic one stop dog shop. Store is extremely large with a vast selection of products. Staff was super friendly. Highly recommended. Dog had a great time picking his own treat (photo attached). Prices were on par with the other pet stores of the area. The quality and selection were above expectations.

  • Chris Henderson

This is a fantastic pet store. I’m a new pet owner the whole staff has been super helpful. Kennedy in particular is fantastic - she’s very thorough, she knows the products really well (for instance, which ear wipes will not dry out my pups ears), and is always super helpful every time we come in. A great store.

  • Andy

While very pleasant, the staff at this location appear to lack basic knowledge regarding appropriate canine diets. Staff were recommending an exclusively grain-free diet for a puppy, had no knowledge of cardiomyopathy, and insisted most dogs are allergic to grains (despite proteins typically being allergens).

  • Mat Broad

Homes alive pets is a great pet supply store, they have quality dog food, treat, toys, leashes and harnesses, ect... I don't own any other pets so I don't know what the rest of there stuff is but it does look like they have anything you could want for a cat or other small pet. I will definitely be going back

  • karla hoehn

Warm and friendly. Great selection of medium to high end food. It's my dogs favorite store. There's a whole row of bones and chews accessible so your dog can chose his own treats. As well as stand up freezers full of raw nutrition goodness. We love going there, it's so much more welcoming than anywhere else.

  • Rowan El-Bialy

Exceptional service! We spoke to a staff member at the cash register about the best products for our dog, and she made plenty of recommendations that were natural and using things we already had at home. It was clear she cared more about our dog’s health than about simply making a sale. Worth the drive!

  • Leah Rilling

This place always offers exceptional advice and service from every employee I've ever spoken with. I have a picky eater who happens to also be a senior dog. I really enjoy the selection, so much so I make the half hour drive to shop here! Charlie likes it here too as he gets to pick a treat when we go!

  • Krystal Elder

Homes Alive is truly one of the best pet stores we've been to. The staff are always friendly and helpful and we almost always find what we're looking for. I love the clearance section, which has amazing deals every time we go in - and it's one of the reasons I do go in, as they aren't listed online!

  • Suntanna Jack

The stores are great, but I must warn you to never leave a in store credit. I had a 40$ credit on my account on gateway Edmonton, when I went to use it, it was discovered gone; they could see that an employee logged in but couldn’t tell which one. So no one got reprimanded and I never got refunded.

  • Bethany Scott

The staff are very helpful! I have a senior dog with many allergies and ailments so I am always having to ask the staff for advice. Whatever they cannot help with, they always have a suggestion of who or where to go for more information. They love fussing over my dog when I bring her in, too.

  • K L

We were blown away by how friendly and helpful the store employees were on the Saturday we went. As we shopped the aisles we were asked 3 separate times if we needed any help. Also the variety of food brands and other products is huge! This will be our new pet food store from now on.

  • Van Chong

Love this store! Great price on everything and they let you return treats and foods your pet ends up not liking, just have to do it within 7 days of purchase so have to test them fast! Also so nice of them to move their first Tuesday deal to anytime, once a month during the pandemic.

  • Alfie Rogers

Love love love this store! Great products for a great price! Staff are wonderful and caring and certainly give our dog lots of attention. He always gets so excited when we pull up outside. Dogs know friendly people better than us! Highly recommend this store for all your pet needs.

  • Renee Moisan

Friendly service, clean facility. I found them being very helpful with any questions or concerns on products they carry. I love how much of a selection they have on treats too. My babies are so happy that I was able to get them their favorite treats as no other place had them.

  • Ryan McLennan

We choose to go out of our way to visit this location. The staff provides consistently exceptional service every single time. The place is always so clean and the selection is by far the best of all pet stores in the city. I cannot say enough about how great the staff is here!

  • Alicia Ohlman

Staff are very friendly and the store is clean and organized. It's a little pricier than your local petsmart but has quality items you might not find elsewhere. Primarily focused on dog items, but they do have cat things as well. Great pet store for your four-legged friends.

  • Kevin Crisp

Wow, amazing selection and knowledgeable staff are always willing to help. I really like their selection of pet priducts. The few things that need some work are the loyalty program, it's way too light to be effective, and their pricing it seems to always be on the high side.

  • Rachel Kelly

Really exceptional service from staff, and they had multiple bags of my old guy's food when everywhere else was out. The store is tidy and all the staff I interacted with were very friendly. If they stocked both my dog's food I don't think I'd ever need to go anywhere else.

  • Blair Wood

We dog sit our son's dog occasionally, and we have no idea what treats and toys that the dog could possibly like. The staff was very helpful and courteous. They love animals and many staff members went out of their way to pet our dog and make us feel welcomed to the store.

  • Michelle Gordon

We have been coming here for years for our cat needs. The staff is always friendly and helpful. Prices are going up for some necessities which can be a bit of a crunch at times, but homes alive offers a loyalty program as well a good discounts and sales on a regular basis.

  • Joanna G

This is our go-to place for pet food and supplies for our dogs and cat. We always find what we need, and at a decent price point. The place is clean, well lit and organized. Product selection is great. The customer service is amazing, and our pups enjoy the visit, too.

  • Ilda Mauro

Great place! Great endless options toys, treats, pet food, clothing. Most of the staff is helpful and friendly. With the exception of my most recent visit we had a male cashier and he didn't even give our puppy a treat. Grump I guess. Otherwise wonderful place.

  • Daniela PT

Today was my first time visiting this store. They have an excellent variety and quality of products. The staff were extremely friendly and helpful when I spoke with them over the phone as well as when I came into the store in person. No more Petsmart for me :)

  • Yvette Kohlman

Best prices that I have found for raw dog food. Have always had what I was looking for and staff are always friendly. The only reason I didn't give 5 stars is because of the parking lot. Barely enough room to get in and out of stall and I have a smaller SUV.

  • Sammy Johnson

This is a nice store and sometimes you can find something really neat and unique. Their prices are pretty high though for the pet industry, otherwise I would give more stars. Not a bad store at all. The staff are super friendly, knowledgeable and helpful.

  • Laura Barr

The staff are always so friendly, knowledgeable and eager to help! There are so many unique toy and treat selections as well! I love visiting whenever I'm in Edmonton. It's always full of the sweetest puppers and doggos so, it's ALWAYS worth the visit!

  • Lainy Gavigan

Love this place, the variety of toys, treats, food even clothing is amazing. All staff is always friendly you're able to bring your pet inside for the experience. You can also weigh them there. Will continue to go back. Highly recommend Tons of deals

  • Bonnie Ramsdin

Visited the location on 104 Street last week.. Was pleasantly surprised by the variety and price of food n treats for my dog and cat. The store was very organized and easy to find what I was looking for. My first visit and I will be back for sure.

  • Paul Hayter

Very nice stores and staff and more pet clothes then I've ever seen in on place. Just wish there was one more located closer but that's just a personal problem. Also cheaper! Purchased a carrier for $30 less than other places were listing it for!

  • Sarah (Smile and Conquer)

My favourite pet store. Huge selection, good quality products, helpful staff and very reasonable prices. I especially love the great variety of healthy, natural chews and treats for dogs. They also offer free shipping over $100 and it's fast.

  • Katie C

I LOVE this place. Instead of driving a short distance to a closer pet store, I take the time to go to Homes Alive because they are fantastic! They are always there to help and super friendly! The store is very large and offers quite the

  • N. L.M.

These guys are fantastic. I went there for raw food on their awesome 10% off Tuesday (first Tuesday of every month) but they were fresh out of the brand I usually buy. They informed me that they would receive a shipment the next day and

  • April Tetz

I can always find what I am looking for here. The store itself is very clean. You can bring your dog in with you. The staff is very helpful and friendly. For my doggies birthday I got him some ice cream and they had lots to choose from.

  • Kate Worthy

Had a great experience at this store!! Very clean and organized. The prices were very reasonable, they will even price match. The staff were very kind and knowledgeable! I have full confidence in their advice! I was surprised at their

  • S Rodriguez

This was my first time visiting Homes Alive Pets. A good variety of quality cat food and competitive pricing. Staff were helpful, they knew their products, and you can sign up for a free club member to receive $$ value points to use

  • Michael Ngo

My dog loves it here, the staff are amazing and remember Pickle every time they see her. Good free samples and lots of treats for your friendly, leashed dog at the checkout counters. Free animal weigh station and water bowls!

  • Tyler Warawa

Nicely organized and clean store, prices are moderate. They stock locally sourced food (Acana).The killer feature is that their hours are amazing and helped our hungry cats when a shipment from a different place was delayed.

  • Kristi F

Store has a great selection of pet products, we get our raw here as well. Really good prices. Customer service is hit and miss. The worst thing about this location is the parking lot, kind of makes me dread coming here.

  • Brittany

The staff were very friendly and helpful. We tried on multiple booties for winter and I think we finally found the ones! They have an amazing selection of treats, toys, and dog food. It's a dog's paradise here!

  • Brent Neilson

Huge selection of items and really good return policy. Unfortunately they do sell inferior foods that have ingredients that pet should not consume including ingredients that studies show cause cancer.

  • Kyle Ames

Great staff, happy to help, experienced, educated and knowledgeable. Not the prototypical pet store. Not your prototypical service of today. If this is how they will do business, they'll have mine!

  • shelley carter

Knowledgeable Staff. Good selection. I love shopping here and so does our dog. Especially chosing his snack.. he decides very quickly. No surprise there. He knows what he likes. Ha! Everything.

  • Alanna Niehaus

Always have what I need including raw marrow bones for my boys and they are always super helpful when I am there. Plus the prices are always really good especially compared to other pet stores.

  • Shirley

Love shopping here for dog supplies! It's like a West Edmonton Mall for dog supplies! Staff are always friendly and helpful. The things are a bit pricey but you find everything you need there.

  • Natalie W

My dog and I love coming to this Homes Alive location. As other reviewers have mentioned, the store is clean, they have a large selection of items and the staff are always willing to help.

  • Karen Hart

Have been going to this store for a longtime for dog food and supplies. Large selection of products. Excellent and knowledgeable customer service. Definitely recommend this pet store …

  • Warren Whalen

This store beats the mega pet stores with staff that's knowledgeable and personal and tell you what other customers think of certain products & compatible prices as the competition.

  • Randy Rusnell

Well organized, well stocked, polite, friendly, knowledgeable staff. Parking can be challenging at times however customers and cars cycle through fairly quickly. Highly recommended.

  • John Andrawous

My dog & I love to come here. Great selection and prices, especially for cases of raw foods. The staff are friendly and are great with my dog. Exceptional service every time!

  • Charlie R

My go-to place for pet needs. Lots of healthier choices for pet food and treats. Some items can be pricy but there are items on sale every time. Staff are very helpful.

  • Kayla Smith

Absolutely love this place. Huge variety of many great brands. Friendly staff. Competitive prices. Good reward system and 10% Tuesday the first Tuesday of every month.

  • Kait Russell

Friendly service and a very clean store! Wide variety with lots of stock which is a bonus as my boy is very picky! Definitely one of the better pet stores in the city!

  • Brenda D

High-quality pet items, with friendly service. The first Tuesday of the month offers a discount. I need limited-ingredient dog food and they have a great selection.

  • Matthew “sK-Speed”

Super chill lady was holding a conversation like a champ and didn't look bored of talking. This is a huge trait to have in customer services. Great selection too.

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