Cycleworld

314 reviews

317 Concord Rd, Concord West NSW 2138, Australia

cycleworld.com.au

+61297396530

About

Cycleworld is a Bicycle Shop located at 317 Concord Rd, Concord West NSW 2138, Australia. It has received 314 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday9AM-6:30PM
Tuesday9AM-5:30PM
Wednesday9AM-4PM
Thursday10AM-4PM
Friday9AM-5:30PM
Saturday9AM-5:30PM
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Cycleworld: 317 Concord Rd, Concord West NSW 2138, Australia

  • Cycleworld has 4.6 stars from 314 reviews

  • Bicycle Shop

  • "Two weeks ago, I would have given Cycleworld a 1-star review, but I have turned 180 degree because of the service and satisfaction they provided"

    "Our two 11y/o boys wanted a Haro just like dad had as a kid, and thinking that they wouldn't be too hard to find, i left it the very last minute"

    "Quite disgusted with service today"

    "Best bike shop in Sydney! I wish I could give more than 5 stars! I recently purchased a new road bike from a different retailer and in the first week of use experienced a number of issues with the bike"

    "These guys (and gal) went above and beyond for me this weekend"

Reviews

  • Steve Ng

Two weeks ago, I would have given Cycleworld a 1-star review, but I have turned 180 degree because of the service and satisfaction they provided. Now I am giving them 5 stars instead. I want to give credit where credit is due and Cycleworld has certainly earnt it. Just for context, my bike was serviced a few weeks ago and after taking it home I noticed damage to the frame paint work. While it is difficult to say where or when the damage occurred, I was certain it was not there before I sent the bike in for service. However, without prejudice and admission, the folks at Cycleworld agreed to repair the damage as a gesture of goodwill. A week later, they had the damage fixed and repainted to its original state. I was stoked at the great work undertaken and want to acknowledge that Cycleworld has done an outstanding job in looking after its customer. It would have been easy for Cycleworld to palm off the damage (as it was an old bike) and deny any responsibility. Nevertheless, rarely do consumer experience such a responsible retailer that try and do the right thing and work with customers to a reasonable outcome. I also want to single out a female staff name Hesna, who looked after me and communicated professionally all along. Kudos to the Cycleworld team and management for employing such great staff. I have no hesitation in recommending people to buy from Cycleworld. In fact, I have already indicated I am in the market to buy another bike for my wife, once stock is available again. Thank you Cycleworld.

  • Rob Cairns

Our two 11y/o boys wanted a Haro just like dad had as a kid, and thinking that they wouldn't be too hard to find, i left it the very last minute. I called Cycleworld and spoke to Hesna, who gave me exactly what I was looking for at half the price of anyone else I'd contacted, and had the 2 bikes on the Mid North Coast from Sydney within 2 days and in time for their birthdays. Unfortunately, due to a broken pedal i hoped might be replaced and contacted Hesna again, and was given another excellent experience. Absolutely recommended ***UPDATE**** So... the frame snapped whilst my son was riding the 50m home from school and apparently the manufacturer has denied the claim due to improper use ( bmx bike isn't for bmx use apparently) although nowhere in any literature or website is this stated... not that it is relevant as it was explained that it snapped on the way to school and he weighs under 40kg... currently awaiting a response from Hesna about replacement... will update at the end of the week. ***UPDATE PENDING *** Awesome news... I received an email from Hesna which said that the owner of Cycleworld is going to ensure that I'm not out of pocket and will supply me with a replacement. Can I just say how appreciated this news is and I cannot recommend this business enough... Hesna, you're awesome and I appreciate your patience and effort in getting this resolved. I can't wait to see my son's reaction when it arrives . ⭐️⭐️⭐️⭐️⭐️

  • Phill

Quite disgusted with service today. Popped in to get tire fitted. One particular sales person complained the the entire time charged me $20 in frustration. If they didn’t want to fit the tire they should have declined the job. He continued to complain and charged me $20 when I was told it would be $15 in frustration while in the process of fitting the tire. When I payed the sales man he continued to say that he hopes not to see me again with the tire as it frustrated him fitting it off. After heading back home I realised that the tyre was firing incorrectly. I went to another bike store in concord and they were more than happy to fit tires in the future at no extra cost and they did it with ease and with the added friendly smiles. I will not spend my hard working money at cycle world concord west again. I will be making sure that friends and family do the same and buy future bikes and accessories, service at another bike store in concord. Not happy but glad there is another bike store nearby that are run by humans who are happy to help and serve other humans.

  • Xavier

Best bike shop in Sydney! I wish I could give more than 5 stars! I recently purchased a new road bike from a different retailer and in the first week of use experienced a number of issues with the bike. Hoping to have the bike repaired before Christmas, I visited Cycleword at Concord on Christmas Eve to see if a quick repair could be done. Despite not having a repair booking and the huge backlog of repairs needing to be completed for that day, both Al and Kiwi went above and beyond to ensure I left the store satisfied and with a working bike! Both went to great lengths to troubleshoot and provided me with confidence that this store was committed to delivering exceptional quality bikes and repairs. These two gentlemen are an asset to this store and because of this experience I will be recommending Cycleworld Concord to all my family, friends and work colleagues for their bike needs! Shout out also to the staff around the store on the day as they were extremely friendly and welcoming. Will be seeing you guys again!

  • T F

These guys (and gal) went above and beyond for me this weekend. From allowing a test ride, making sure I got the right bike for my needs, to giving me a very reasonable price, helping me avoid a credit card surcharge, being willing to store the bike until I could borrow a larger vehicle and travel back to Sydney to collect it and helping me to load and secure it in the van; they were absolutely brilliant. They were all very knowledgeable, helpful and clearly passionate about getting people the right cycling equipment. They went absolutely above and beyond the call of duty in helping to push the van out of the carpark when it decided it wouldn't go into reverse anymore (though shortly after all the gears died but that's another story)... without them I would have been stuck in their loading dock, 3 hours from home with no-one around to help me. Cannot thank them enough, you are all absolute legends!

  • John O'Hare

Terrific range, prices and service ! During what should have been a regular bike service the mechanic found a pretty severe crack in my carbon frame I didn't know about. Within a couple of hours Mike was able to identify a very nice compatible race frame and save me buying a whole new bike. He and the team were able to source the 3 or 4 adapters needed and I was back on the road in a very reasonable period of time. Huge thanks to Mike, Kiwi, Brett (and any other unsung heroes who mucked in) for the amazing work building up my beautiful Alan Race Xtreme "Frankenbeiked" to incorporate the soul (well gears, wheels, seat and handlebars, anyway ...) of my beloved, dear departed Focus Cayo. Great work guys ... I have a new favourite bike shop, and it's in Concord. THANK YOU CYCLEWORLD.

  • psal7891

A very professionally orientated cycle shop with great knowledge and expertise. A simplified variety of all category of bikes - no matter what I can guarantee you will definitely walk out with a bike from average $ to extremely high end $$$$ . This is the shop that will remind you that great customer service still exists. Each representative specialises in a genre of cycling/mtb/BMX/kids. This cycle shop needs to be known. Buying a bike/servicing/advice/special orders, you name it they will get it done. First time in a long time I can confirm I’ve felt happy walking out of a shop knowing that they ticked all the boxes (customer service, products knowledge, commitment, trust). Thanks guys, Phil S (NORCO Storm 1 SE 2022)

  • Trent Dickerson

Updating my last review from a year ago. I went in yesterday to get some some with some replacement parts for my bike and while the store didn't specifically have the very small / specific bolt I was after (and quite frankly, I didn't expect them too) they were able to give me a steer to a specialised engineering shop that had the bolt I was after. I'm again blown away with the knowledge and helpfulness of these guys. They are a great arguement for ensuring our local businesses are successful. Thank you very much ! Tremendous place and staff. I have bought my last two bikes here and whenever I have had any issues, the team have been nothing but helpful, fast and knowledgable. Cant recommend highly enough !

  • Anthony Barroccu

AMAZING!!! Absolutely professional store. I was asked by my best friend to source him an EBike. Found it at Cyclewotld. They go over the bike completely before putting it on the shop floor. Then, when we took the bike for a test ride, they went over it again before it went out. Checked everything. My friend liked it and he purchased it, We went to put it in his vehicle and they said "No, our head mechanic will go over it completely again and adjust everything, please pick it up in the afternoon, we will ring you". Now that is commitment to their service and they stand by their products. Highly recommended.

  • Adrian Simonfi

When I arrived the lady who I met welcomed me and gave me all the information I needed to purchase my supergoose. I was uncertain of the features and differences between the models of bikes I was specifically looking for before I entered. I had my new purchase put together immediately with no fuss at all. The gentlemen had a few good suggestions and stories to tell as well Including being a world champion bike racer. The price was amazing Only $699 for a new supergoose Over $100 cheaper than anywhere I could find. Definitely going back when it’s time to buy an extra bike for my collection

  • Robyn H

Called about getting a bike serviced to which I was met with an immediate 'sure bring it in'. But I wasn't asked to leave a name to book my bike in. When I arrived they obviously didn't have any record of my call and while a little frustrated they did everything they could to accommodate me at short notice. I really appreciate this as they could just have easily turned me away. Thanks for making the effort guys - I felt terrible for you but I really appreciate it as the service was a Christmas gift for my boyfriend. Thank you from us and Merry Christmas !!

  • Steve “3 Degrees” Allen

If I could give 10 stars I would. Cycleworld happened to be on my route to and from work, so has become my 'go to bike shop' for parts, servicing and repairs. From my very first time in the shop I was meet with a warm welcome from every staff members. The workshop have been extremely accommodating, getting me back on the road as soon as possible when the bike need to be fixed. Gavin in particular has been very encouraging and has provide great tips and advice about my bike and riding in general. I feel like I have my very own support crew.

  • Kes Scott

Great little shop, with good knowledge and helpful attitude. I didn't know what bike i wanted, but I didn't want to spend a fortune. Visited 3 times before deciding and each time they remembered me and spent time answering all of my questions. I eventually decided on two bikes, which they had built up for me so I could give them a trial run out the back. Their helmets are very expensive though, so I did end up going to Kmart and buying on there instead :) Ask if you can get one of their potatoes that they cook out the back ;)

  • David Branson

A few months ago I was looking for a new race bike. On a whim I walked into Cycleworld at Concord and started speaking to Brett. His service was excellent. Brett went out of his way to assist. He gave me a number of test rides on different bikes, explained differences in brands and gave me good information on correct bike sizing. I had been shopping around other bike shops but Brett simply made the best effort to help. He sold me a Fuji Transonic at very competitive price as well. Excellent sales and service!

  • Bill

I just wanted to thank you for your assistance with my transaction. I called searching for a balance bike for my son, and I asked them to hold it for me so I can make my way there (it was the last one). When I arrived, they had it behind the counter waiting for me. It sounds like a request that is so simple, but it is highly appreciated - especially for someone who has made many useless trips in the past, only to be met with disappointment upon arrival. Thanks again guys, I've got a very happy little man!

  • David Kim

Huge shop and range of bikes, brands and supplies. Priced fairly for a retail shop and servicing costs are reasonable. A lot of staff round to help out and all the guys are very knowledgeable. They stock ALAN from Italy, Tomassini from wherever it's from and they are looking for more. They do bike fitting however I'm not fully sure what level they are at as the room is not fully furnished. David the boss is a nice bloke who will stop to have a chat. Great local

  • Beecher Carter

Mark from Cycle World went out of his way to source a bike for me at a fantastic price ($1000 cheaper than RRP), as the bike had recently come off special, and was willing to ship it to me in Adelaide as I was unable to get such a good deal in my state. In the end, I decided to go for a different bike but want to recognise him and his willingness to help me secure a quality bike at a fantastic price. If were a local, I'd shop here without question.

  • Daniel Emperado

First time I went looking for a MTB, Dave, the owner really took the time to educate me on what to look for. We spent hrs talking but unfortunately the bike I wanted was sold out in my size. Took my friend there today to get his first MTB and we encountered the same great customer service from Brett and Dave. These guys know bikes and their customer service is second to none. I would, and will keep recommending these guys for any biking needs.

  • Eric PP

Bad customer service. There was a middle aged woman who was so presumptuous, judgemental and wouldn’t give the time of the day when asked questions about the bikes. The guy who seemed like the owner was cocky and too busy to negotiate. Would not recommend this store to people who feel like shopping around should be an enjoyable experience. Go there if you exactly know what you want OR if the item that you’re after is competitively priced.

  • Mike Bianco

I am in Australia for vacation and had an issue with my rear hub. Walked in the shop today with the wheel and they were really nice and helped me immediately. They had some trouble at first and had to do some online research (it's a tandem hub - not something they see too often), but they stuck with it, interrupting their normal work to help me out. I was very impressed and very happy. Super nice people, good work and a great price.

  • Danni He

I went to the shop for a basic one and it turned out the staff was very nice and patient. They let me tried 2 bikes for test riding and explained all the details to me. Experienced technician there answered all my questions as I knew nothing about bikes. The lady (staff) even wrote down all the details of the gear for me and showed several times how it works to ensure I get it. I will definitely recommend this bike shop to anyone!!!

  • Adrian G

A bike shop with staff I trust, and where I go back to over and over again. Always friendly, everyone there is very knowledgable and always willing to help. Also, it's a relaxed place where the staff don't ever pressure you to buy. This is a model local bike shop, and one that is worth our time and money. To everyone there, thanks for all the positive experiences over all the years that I've visited. You're amazing!

  • Ryan McNally

Cycleworld Concord is a true gem for road bike enthusiasts! The staff's remarkable knowledge and willingness to help with all things road bike related are truly impressive. Whether you're an experienced cyclist or looking to upgrade your gear, their expertise and customer service make it a top-notch bike shop to visit. Highly recommended for anyone seeking exceptional assistance and guidance in the world of biking!

  • Rach P

Fantastic people & service! The team were very helpful, knowlegeable, kept me up to date with phone calls and messages, fitted me to my new carbon steed and even gave me a few pointers and tips (thank you Mark). Highly recommend going to see the team at cycleworld. Thank you Geoff, Hesna, Mark and Jeff - I am very happy with my new upgrade (which came at an unbeatable price point too!).

  • Digby Bentley

Mike and team were; helpful, informative and enthusiastic when dealing with me and my wife. At retirement age and of limited cycling ability, I found their encouragement to be genuine and not pushy. I moved up to a lightweight Giant and went out yesterday for a 50 km ride which proved their comments to be true. Good advice and a great referral from my neighbor Aaron Leo. Thanks Mike.

  • Kathy Doan

I had a great experience buying my first proper hybrid bike within my price range. It was recommended to me to purchase the Liv Rove 4 (2020). I tested it the day I received it and it is great! The staff were friendly and knowledgeable, I especially appreciate the after sale information on how to use the bike and even assisting me placing it into my car for transport home.

  • J Bayley

A great team of sales staff and mechanics who know their products and are always willing to help and offer advice. The place is busy sometimes and you may have to wait to be served, but they give you 110% when they do. Been a loyal customer of Dave & Hesna for almost a decade now, and will continue to consider them my LBS even though I moved out of the area 4 years ago.

  • SR 1968

I recently purchased a GT Aggressor expert Mountain Bike from Concord Bike shop/Cycleworld, and I have to say the service was first class, and the staff there Mark, and all the other staff were extremely helpful and polite. If you’re looking for a new bike, I would recommend that you pay Cycleworld a visit, they are a pleasure to deal with. Sebastian Raco

  • Samuel Davis

Bought a new road bike. Happy with the product. Customer service however is very poor, inattentive & so laid back it felt more like being in someone's living room than being a customer. First service was ok. But again poor service. Mechanic boasts how he cycles over 90k a day & so is better than anyone who cycles less than this distance.

  • Sam Hungry

A bike shop with friendly staff who takes time to understand your need backed by their good mechanic/bike builder. Geoff Stoker is the man to go to. Bought 2 bikes from them for both of my kids and very happy and satisfied with the product and service provided. Love the local business shop that has been there for a long time.

  • Ben A

Geoff was amazing from start to finish with assisting my partner and I purchasing an MTB and a scooter. Geoff was friendly, very knowledgeable and more than happy to answer any questions thrown his way. Keep up the great work! Very happy with the overall service. You've gained two more happy customers and we will return

  • Tina Nguyen

Came in to buy my first road bikes recently. The guys at Cycleworld were really helpful the whole way through, considering I had little prior knowledge of bike mechanics. Brett, who helped with the bike fitting, was quite patient and did a great job with fitting it to my height. Had a good experience overall! Thanks guys!!

  • Angelica Sanchez

I went to this local shop as it has good reviews. I had no idea what to buy but I had the best personalised advice from #Geoff Stoker. All the staff is very professional and great customer service. I've been riding my new bike for a few weeks now and it was definitely the best option for me. Thank you! #norco

  • Marcus Franulovich

Really impressed by the dedication and help of "kiwi" in the workshop. I bought a new xd hub for my wife's bike and once fitted we were having a lot of problems. Took it into the workshop and he diagnosed the issue quickly and had it fixed within 30 minutes. Since then it's worked flawlessly. Very happy.

  • Alan Le Map

Excellent knowledgeable experienced and super helpful mechanic. Helped me out and taught me a few things. The kind of bone shop you want to find when you're in a bind. Thanks for your help first thing this morning with my puncture. And they have a large range of bikes - and a lot in stock it seems. Big.

  • Dany Mikhail

Lady is really pleasant to deal with, however, it's a bit of a mixed bag with the male staff. The grey haired gentleman who served me was relatively nice and attentive. However, there was one really rude gentleman (wide hips- sorry only distinguishing feature about him). He needs to work on his manners

  • Joshua Thamin

Went there today to get my bike set up for me. Staff were really friendly and I was very appreciative of how they made the bike much more comfortable for me which is super important for the rider. Customer service is second to none and I would rate this shop over other bike shops any day. Thanks guys!

  • Kevin S

Had a brand new Fuji bike which came with a bottle cage mounting bolt that wouldn't come out. Other bike shop told me I'd have to put it through warranty but the mechanic at Cycleworld brought his own tool from home and fixed it the next day. Appreciate the great expertise and service provided.

  • wayne chan

Purchased a Scott Gravel Speedster 20 which was promptly ordered and sent from Melbourne.Bike arrived within a few days and was set up on the bike by the Bike Technician who was Very Knowlegeable and Pleasant.Great Service and would highly recommend the Shop to other Riders and Friends. Cheers

  • Rob Delnoij

Amazing service. I had a problem with the power meter of my Giant Propel, my bike was just out of warranty and it was not purchased at Cycleworld, still the team of Cycleworld took it up with Giant and arranged a free replacement which they installed at no cost. Thanks again for your support.

  • Tracy Wong

Went this weekend without an appointment to figure out why my bike was clicking while on the trainer. Weird issue overall but the team was super awesome in taking over an hour to diagnose it even though they had other customers coming in. Really appreciate the attention and time of the team!

  • Lauren Studdert

I damaged my husband's bike, the back wheel fell off and the chain was very twisted. I took the bike in to see the guys and Cycleworld - they fixed it on the spot, no fuss, very friendly and helpful and less than 15minutes. And all for a minimal fee. I would highly recommend this bike shop

  • Steve S

Fantastic pre and post delivery service from Cycleworld. They are friendly, helpful and will give honest advice. I had a complex issue with my bike and they had it all sorted without any dramas. Dave from the workshop is great, he really knows his stuff. I wouldn't go anywhere else.

  • Adam Rusgnach

Absolutely amazing service with these guys. I bought in a bike that needed some love and the service team was more than happy to do a full inspection of the bike + chain lube, adjustments and spoke tightening. Customer service was amazing and friendly. Wouldn’t go anywhere else

  • John Lee

As a visitor to AU, i needed my bike setup for local rides while I was here. Cycleworld did the work quickly and with cheer. While I was there, I was impressed by their bike selection. Highly recommend Cycleworld for small jobs or big ones. Thank you all for your good service.

  • Ian Haigh

These guys have some good choice, do some good deals and have been around for a long time. Service could be more enthusiastic, and I had a dispute over a warranty charge, but generally a decent shop and nice to see a local bike shop surviving so long with so many closing.

  • Roland Cheah Sin Boon

Awesome people and knowledgeable about their products. They were able to provide good alternative options to the bike I bought. Only minor thing that could be improved was the tuning of the gears, I had to correct it a little bit to make it smoother. Fantastic bike shop.

  • Peter Hines (Hineze)

I have had my E-Bike serviced by them and was impressed not only with the price but with the turnaround time as well. They also are quick and reasonably priced for flat tyre replacements as well. The staff are super friendly and really knowledgeable. Highly recommend

  • Mary Liu

I take my bike to Cycleworld for service regularly and found that they provide top service at reasonable price. Brett & the team is understanding the individual needs and spent the time explaining the options (parts/bikes) available now & into the future. Thank you!

  • Ibn Adam

Love this place, staff were amazing very friendly. Did a great set up for me on my new electric bike. Will be back for the children's bikes and an electric for my wife also inshaaAllah. Very highly recommended. Thanks for a great job to all at Cycleworld Concord.

  • Jack Castle

I turned up to Cycleworld today with another manufacturers issue. They were super helpful to help me with my issue and sorted the problem the best it could be. I would recommend them and next time I need a bike, this would be my first place to go. Thank you Jeff.

  • dmitri robles

Friendly, helpful and knowledgeable staff. They know their craft. Great bikes. Bought a hybrid bike from them today and was amazed by how smooth and quick it was despite being their cheapest one. The store's layout is also well-furnished and organised.

  • Gary Baird

Professional and friendly service plus price negotiations were very easy. A lack of supply meant it took a few weeks to arrive but worth the wait. Delivery included details of warranty and free service details. Very happy with Cycleworld Concord.

  • Josh Hardman

Fantastic friendly service and and an excellent range of very reasonably priced bikes. They took the time to make sure I was comfortable with the product and to help me get the set up I wanted at a price I was happy with. Highly recommended!

  • Charlie Elias

The staff at bicycleworld are the best. Customer service exceptional. Especially Dave the head mechanic very noligable & down to earth helped me with a a part on my bianchi Oltre xr that other bike shops are not interested because I didn’t

  • Brian Doughan

After a shakey start when it took a while to be served, these guys were v helpful. They didn't push me into paying more. I explained that I wanted a tough bike, not a princess bike that would damage easily, and they showed me quite a few.

  • Clyde Webster

Tried to charge $100 for a tubeless tire swap on rims fully ready for tubeless (15 min job with the right gear). Ended up just buying some tools. They sold me a cassette tool that didn't fit despite me actually bringing the wheel in. Took

  • Gerry A Tessier

Great service , bring my bikes for maintenace and to be ready to start my season , the result is great ! Better than when I got it new ( didn t bought a Cycleworld , didn t know that ) also few months ago got problem withone of my pedal ,

  • Jay S

I’ve visited and bought many bikes from shops across Sydney and Melbourne over the years. But I think the team at Cycleworld is probably the best I’ve experienced in terms of customer service. As the Terminator once said, “I’ll be baack!”

  • J Sull

Our local bike store - so happy when they moved from Burwood to just around the corner - price for service items always very reasonable, really great staff - have always tried to match our budget/needs... Yes, the first few times we did

  • P KFerroth

Got service reasonable quickly, but when asking about bike didn't seem overly interested in selling us a bike. Didn't really know the question to asked us about what type of road bike was best for us. Didn;t talk or aksed about size or

  • Adam Long

I’ve been using this bike shop over the years and they have always been able to help me out and go above and beyond to fix or adjust my bike and also my kids bikes. Highly recommended. Great selection of gear and bikes to choose from.

  • Sean Li

Nice people, Geoff helped me with bike fitting and answered many of my newbie questions, helped me pick out some accessories and also showed me some routes around my area. Learnt a lot, thanks! Also happy with the price of the bike

  • simon bedford

Great service, didn't have the bike i wanted however i will try and buy off them next time. I spoke with David, being new to the world of MTB he was a great help and could not fault his service. I will be back next time.

  • Jeff Mendoza

Picked up a DK bike here a few months ago and boy has it changed my life and brought be back to the past - nostalgia! Thanks for the great advise and fantastic bike and accessories. Staff are knowledgeable and helpful.

  • Benny Mckenna

The customer service from Al was amazing and the store was modern and had all brands of bike. I got the Scott scale 980 2020 model and had an awesome experience getting this bike. Highly recommend Al and cycle world !

  • Phillip Smith

Always fantastic service from the guys at Cycleworld. They're happy to take time with you, using their years of experience to sort you out. A friend is now buying from you guys too - good service spreads!

  • Jim Gardiner

All round excellence. Jeff & all the staff were very friendly and knowledgeable and took the time to get the best deal for the bike I purchased. No doubt their after sale service will be exemplary too.

  • Arishka Abiog

Awesome customer service, very friendly staff and experts. We’re glad we purchased the beautiful Scott RC here! Thank you so much for taking the time to fit the bike for my partner. Love this place!

  • Antz

Really nice buch of legends that work here. I popped into the bike shop the other day and purchased a new bike seat for my spin bike so now l can ride comfortably but most importantly longer …

  • Michael Beckford

Very happy with the service - took the time to find me the right bike, then assembled it and gave a basic bike fit, and consideration given to the right extras needed like pedals and spares.

  • Elija Heininger

Great bicycle shop with very knowledgeable and helpful staff. Fast service when repairing me and my friends bikes with reasonable prices. Overall love this bike shop, best in the local area.

  • Jonathan Giles

Excellent customer service, very helpful and knowledgeable with their bikes and history. Workshop are always on hand to help out if you need your bike looking at. Overall highly recommended.

  • Agesteph Bjj

Can not say enough good things about the crew at Cycleworld. Rang up on a Friday afternoon and they had my bike built by 12 o'clock the next day. Massive shout out to Dave the BMX lover.

  • Rick Baird

Fantastic knowledge and service. The staff are extremely helpful ensuring the right size and comfort. Every new bike purchase you get 1 years free brake and gear adjustments! …

  • Steven Xue

Good experience on the first day entry. But not that good on picking up maybe due to the special period and everyone is trying to get bikes. It make all bike shops busy and busy.

  • Kevin Attard

The Mechanic, Dave definitely knows his stuff, knows exactly what you are after when sourcing spare parts, and offers a first class service on all bike types, Highly recommended!

  • Achint Jain

Exceptionally friendly staff, competitive prices. They even gave us a discount on accessories when we bought them together with the bike. We would definitely go there again.

  • David Fenwick

A transcendent experience - we walked out with one serviced bicycle and one new one. Staff were charming, lyrical and kind. This is the place to come find your way home.

  • ace086 *******

Cycleworld team are great help and constant updates they are an awesome shop I had very good experience as a fist time customer I recommend anyone go for bike info ect

  • Nathaniel C.

Broke a spoke on my bike and brought it straight into Cycleworld and Dave immediately fixed it for me so I could get back on the road. Fantastic customer service.

  • jackson rios

So friendly, needed 2 bike tire repairs and they did it super quick and super cheap! They were so polite and helpful, genuine people. Absolutely great bike shop

  • bogumil bialous

Thanks Cycleworld for helping to sort out the headset top cover for my Cannondale frame set. I highly recommend the place! The team is always willing to help!

  • Robert McFadyen

Geoff Stoker , David Shuttleworth & the team , excellent as always from like minded long term friends . Shop small & local . Love & best wishes to you all .

  • Bob Balano

My Boy is so happy with his first bike. Great selection of bikes and Joemar was really helpful in making sure that we bought the correct size for my son.

  • Tania Cullen

These guys are amazing to deal with. We drove from Camden to Concord to buy our bike and would do it again. Great customer service and easy transaction!

  • David Browne

Really good experience. Order a fixie which arrived in a couple of days all set up and ready to collect on the same day. Nice people to deal with too.

  • N C

The bike was ready ahead of time. An efficient fitting, useful advice and great service. Thanks to Mark and the team at Cycleworld.

  • NAPLAN Academy

Great service. Brett was really helpful, making sure I got the right bike for my son and it was in great condition at pick up.

  • Mark Sarmiento

Great professional service. Ensures you get the best bike and products. Great communication. Will definitely shop here again.

  • Alex Higgins

A very welcoming bike shop, Geoff’s passion for cycling made me feel confident with the process of getting a new bike!

  • Mark Shipley

No garbage about geometry etc if you don’t want it these guys let their great choice of brands speak for themselves

  • peter chadwick

Great result for me today. The team sorted out an emergency fix to my di2 just in time for overseas bike trip

  • willy Coleman

Unbelievable variety of bikes and accessories.Friendly,helpful staff and good parking .Highly recommend.

  • barbara davis

I bought a bottle holder for my son’s bike, the bloke put it on the bike happy customer. Great service.

  • Judith Leung

Great service and a great range of kids bikes. Will be back for future bike upgrades for the kids.

  • Nick Byrne

Great range & good service..small confusion was settled with ease & respectfully. Recommended!!

  • Jason Ju

Great service. asked for training wheels on kids bike. did it in an hour. happy customer

  • Darren Finn

Very helpful staff. Bike delivered on time and they took the time to add a few extras

  • Tim Connell Australia

Great staff, fast friendly service. Setup my bike in one morning- highly recommended!

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