Worst. Experience. Ever. In my whole life, I've never dealt with a business that takes NO pride or accountability in their means of livelihood. I had put every piece of furniture I owned into storage at the Catherine Street storage facility... and no one there mentioned a current rodent problem. I had had to relocate quickly, so storage was the cheapest, quickest option. I just wish I hadn't entrusted my stuff to this "business." When I opened my unit after less than a year in the facility, my heart sank... everything was destroyed... I told them about the issue and they all but ignored my complaint. I had paid hundreds of dollars PER MONTH to keep my belongings safe and now it's all fit for the garbage. I can't say for certain, but I may have found the slumlords of the storage world. :( Find literally ANYWHERE ELSE to store your belongings!

Packed everything in there. Everyone was being too nice and it was almost suspicious but I was have been trippin cause when I went back they remembered me and offered me snacks. Always peoppe there to help if you need the help. Doors slides nicely and lock down good

We used this facility for my daughter when she returned home from University for summer break. They were very easy to work with - great service, great price and we will happily deal with them in the future.

Amazing storage unit, rather spacious and safe to keep. Always choose here for storage over long trips abroad or even everyday items. Considerate and helpful staff, and above all great prices for services.

I have had outstanding service at Catherine Street Mini Storage. The staff is always very courteous and quick to help.I recommend it to anyone seeking small storage spaces in Ottawa!

Fantastic experience with this facility! We needed a short term storage option for our daughter’s university items and they were very reasonable and accommodating!

Marz and Joseph have been very hospitable and professional. I trust my stuff is safe at this place. And I would recommend it.

Bought boxes here and the service was excellent

Excellent service!

I Like this place.

Good