CarNet Rentals

194 reviews

211-221 Cumberland Hwy, Smithfield NSW 2164, Australia

www.carnetrentals.com.au

+61426174164

About

CarNet Rentals is a Car rental agency located at 211-221 Cumberland Hwy, Smithfield NSW 2164, Australia. It has received 194 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday8AM-6PM
Tuesday8AM-6PM
Wednesday9AM-4PM
Thursday10AM-4PM
Friday8AM-6PM
Saturday8AM-6PM
Sunday8AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of CarNet Rentals: 211-221 Cumberland Hwy, Smithfield NSW 2164, Australia

  • CarNet Rentals has 4.9 stars from 194 reviews

  • Car rental agency

  • "I am so astonished that a professional, reliable, affordable and such company exists to provide fair and reasonable negotiations, provide a 'can-do positive attitude' to meet my car rental needs hallfway without hurting my money pocket and be available in an unexpected circumstance! Sydney seeking car renters- all your car rental needs are obtainable by simply phoning CarNet Rentals"

    "The experience from start to finish was brilliant"

    "we couldn't give enough compliment to Alan and his team, Alan picked us up from the airport, he is so helpful and reliable,his hospitality and his positive attitude made us feel so relax and so been well looked after"

    "I have been using carnet rental services since 1 year and found the rental services very convenient and fantastic"

    "I needed a car asap"

Reviews

  • Hala Ayache

I am so astonished that a professional, reliable, affordable and such company exists to provide fair and reasonable negotiations, provide a 'can-do positive attitude' to meet my car rental needs hallfway without hurting my money pocket and be available in an unexpected circumstance! Sydney seeking car renters- all your car rental needs are obtainable by simply phoning CarNet Rentals. I highly recommend to book first with Alan and his highly dedicated team (most importantly, Sharon, whom is by far the most respectful telecommunications expert with a great sense of courtesy to accommodate my request as a priority. Sharon handles everything swiftly and such with ease, even with a simple text conversation. YOU ARE IN SYDNEY FOR THE FIRST TIME, LET ALAN AND HIS TEAM TAKE CARE OF YOUR CAR RENTAL NEED. I can keep saying great things about this company, so I'll stop so you can just experience it!

  • Heath Lester

The experience from start to finish was brilliant. Sharon's arranging of the deal was excellent and highly professional. She was always available to answer any questions and was done quickly either via phone call or text. Excellent organisational skills. I collected the car from Alan who was wonderful. Very friendly, professional outlook and arranged a convenient collection point that was easy for me. A genuine, nice man! I needed to decrease my original arrangement as I bought a new car. Both Alan and Sharon were quick to amend the policy and sort out the final balance once the car was returned. I can't recommend a better place to hire from. Excellent experience for me - 5 stars

  • tony ll

we couldn't give enough compliment to Alan and his team, Alan picked us up from the airport, he is so helpful and reliable,his hospitality and his positive attitude made us feel so relax and so been well looked after. we have been renting their car for a month(absolutely a cool car and so cheap on gas), Alan always answer every single call and question from us, and acted extremely fast to sort out any problem for us, for a budget rental price we got a 24/7 5star service in return. highly recommend to everyone and best car rental we have ever used!!!!!

  • Rucha Mirashi

I have been using carnet rental services since 1 year and found the rental services very convenient and fantastic. The cars are in great condition and the team, both Allan and Sharon have been very supportive throughout the process. No hassles at all. It’s easy to communicate with them and I could reach out to them anytime for assistance. I’d highly recommend using CarNet Rentals if you are looking for a great service, quality cars at affordable prices.

  • Ashe Travels Guide

I needed a car asap. Carnet was super reasonable in cost! I was able to book over through my phone with Sharon. She sent me all the details and quotes in 10secs! I was able to pick up with no dramas. Unlimited kms and daily rate plus insurance! I had to drop it off earlier than expected and they were able to amend dates cost and assist me! Once dropped off. Refunded me immediately. Thank you so much Sharon!

  • Shane Hathaway

This was my first time dealing with CarNet Rentals and I have to say the service was absolutely first rate. From the girls at Smithfield to Alan out at Mascot the service was great. I was able to arrange for a hire car whilst on a cruise in the South Pacific , arrived back in Sydney to the car waiting. Thanks everyone at carnet I'll definitely be recommending you to everyone and using your service again.

  • Hale Unat

We rented a car through CarNet Rentals for four weeks, and we have been extremely satisfied with the service we received from Alan and Sharon. The whole renting and communication process ran very smoothly and efficiently. We returned the car a week earlier than expected, and got a full refund of that week without any problems. Alan and Sharon are true professionals and we highly recommend CarNet Rentals.

  • Peter Jones

Allan (owner of CarNet) was waiting for me at International arrivals. Great to be meet and given the vehicle in a smooth and professional mannor. The car was only a few months old. Clean and tidy MG. The whole hire was great with no issues. This was my first rental using CarNet and I highly recommend them as a very economical alternative to the major car rental companies. Definetly 5 stars.

  • susana gelabert

Hiring a car can be a tricky experience, but not with CarNet at Smithfield From my first call (I spoke to a very polite gentleman named Alan) to the lovely Office Manager who received my car back this afternoon and the staff I dealt with in between. The process is made easy and you are on your way. The rates are also great . Thank you for my lovely MG. I highly recommend them

  • Howard Ferrer

Carnet qualifies on every way possible in assessing the rating. I am not an easy customer but have seldom been treated with more respect and competence and class. Special mention to Taylor who guided me on the phone street by street when I got lost returning car. Everything was on point...price, product and attitude. Highly recommended.

  • Olivia Chylinski

Renting a car from Alan and his team is always such a smooth process. Thank you for delivering the car to our home and providing a great option for a long term rental. The cars are well maintained and cared for. Alan and his team are always there, offering excellent customer service. Our go-to car rental, thanks again!

  • Shaurya Malhotra

A great and seamless experience renting car for an overseas traveller. Both Sharon and Alan were very helpful through the entire process. Particularly Alan went over and above to ensure we have a comfortable experience with the delivery. Thank you and I will certainly rent from CarNet for my next trip to Australia.

  • Lynette S

Great experience using CarNet Rentals. Allen met us at the airport, helped with bags and explained everything about the car. We had an infant and he also helped us with the car seat. Was a huge help and have recommended him to my friends. Will def use again next time I'm in Sydney. Great value and great service.

  • Donna Tepu

My vehicle was in a Crash.Rang Alan next day, he delivered the car, within a couple hours. Once I got my card to pay, Hire, Bond and Insurance got the key for it. Let alone the MG3 is Awesome to drive. Will Recommend to all my Family and Friends. Have enjoyed the wee car. Was back at work in no time. Thankyou.

  • Jack Chapman

Impeccable service wouldn’t ever hire from anyone else. Both Alan and Sharon are very responsive and quick to reply and help out. Great cars and no fuss strings attached approach makes them a stand out when it comes to short or long term hire. Be sure to reach out to the guys when next looking to rent or buy.

  • M B

This is the best car rental company we have ever used. The service from Sharon and Alan is amazing. They do all the driving licence checks online so picking up the car is super quick and we are so fortunate for Alan to meet us at the aiport. This is the 5th time we have used them, highly recommended.

  • Scott Matteson

I highly recommend carnet. They cater for both the short and long-term rental. Their service is first class, and nothing was ever an issue. The MG is most suitable for city driving and I found they were the best value for money. To both Alan and Sharon, thank you ! It was a pleasure to deal with you.

  • Spartan Dippa

Had a great experience with my rental. Alan with helping to organise the contract, Sharon and Taylah for helping with my extensions. During a very difficult time CarNet Rentals came though for me and it was a pleaser to do business with them.. Thankyou to the the team over there much appreciated.

  • Marion Hooker

I hired a car from these guys and the service was fantastic. The car was perfect for me. Paperwork was done before I arrived, the price was tge gest around. If I ever need a rental car again i would definitely use these CarNet. If anything needs a rental car iwould recommend CarNet rentals.

  • sue aiken

Allan offered to drop the car to us on arrival and rang to confirm arrangements to meet us when returning the car, which was the reason we chose to bookb with Car Net Rentals. This made all the difference to make an easy transition on arrival and departure which we very much appreciated.

  • Scott Shields

I was really impressed with Carnet rentals. My car had broken down and i needed emergency transportation. I booked the car online Sat night and i was contacted within 20mins and had the car delivered to me at 10Am next day. Very easy and took alot of the stress away. Highly recommended.

  • Nicole Jabbour

I would like to say a big thank you to Allen and Sharon for they help in my experience of hiring a Vehicle they made it so easy and convenient for my first time in hiring a car. I would highly recommend them to my friends and family and next time in the hire car I will think of them.

  • Allan Gray

Great service. Only took about 2 hrs from my initial call to receiving the car. Car was in mint condition with only 4100kms. Nice to drive and very economical. Booked back in and received my deposit back the same day. Highly recommended by me if you need a rental car at short notice.

  • Paul Kallaras

A seamless process from start to finish. Had to extend my rental a number of times and this was done with no hassle. Friendly staff who made life easy. Also found the MG a good little reliable car to get me around during what was a very busy time of year. Highly recommend CarNet!

  • Maureen Jason

Efficient and prompt response to rental enquiry. As an urgent last minute car rental need, CarNet had a car ready for pickup the very next day even on a Saturday late afternoon. Not many rental companies would go above and beyond to service a customer’s needs. Thank You …

  • Karen Riddell

Amazing service and good value for money. It's super-easy to organise a car for short or long term use and nothing is too much trouble for their staff. We haven't had any issues with the cars and have been happy customers for well over a year. We would highly recommend them!

  • Armand Simic

I am so fortunate to have found them. Responsive, communication was above and beyond and so pleasant. Took all of 10 minutes to complete everything. Also they have the best prices and I will be very happy to rent another car from them. True professionals! Highly recommend.

  • Bel Davis

Couldn’t have asked for a better company to have hired a vehicle fro. Sharon and the car net team were quick and efficient with helping me in a desperate time will definitely recommend carnet to anyone by far the best team to deal with thank you Car net was a pleasure

  • Jayson Lee

Needed a rental really quickly and they came through and even offered to drop the car off as I was in the area. Prompt service and great value for money. Will definitely use them again and recommend all my friends. Great company, also has an car auction arm as well

  • Chantel

CarNet is absolutely amazing. Their communication was so simple and effortless. I needed to extend the use of the car twice and it was as simple as 1, 2, 3! Very thankful to the team and the car I was given was perfect for me. In very clean condition aswell!

  • Cath Toohey

I’ve had to hire a car for a couple of extended periods - Alen and his team are very helpful and professional - the car was great, easy to drive very clean when received and return also very customer friendly - thanks team I will be back for a car soon Cath

  • garry garside

We booked the car for 6 weeks. Alan met us at the airport (even though the plane was 2 hours late). Brand new MG. Perfect for Sydney. Everything was easy , any request responded to quickly and dropping the car back no problem. Doubt I will use anyone else

  • shahriar sanati

I have been using carnet since 2015. Alan is an asset for this company and makes things so smooth and easy. He picks me up from the airport on my arrival and drop me back on my departure. Price is unbeatable and unlimited kilometres is a big plus.

  • Christian Dolphin

I’m so glad that we have found this hidden gem which provides excellent customer service at very affordable prices. Taylah thank you again for all your help, support and flexibility in dealing with our situation. You are the best! Dora & Christian

  • fast jet71

In the last 12 months I have hired a car from Alan on 3 separate occasions for more than a100 days in total. I find Alan very professional and accommodating. His cars are always in excellent condition and the prices probably the best in Sydney.

  • Renata Pomente

Had a car for 7 days cute little MG. Great to drive. Booked through talking to Allen at first then finalised every with Sharon best service couldn't fault a thing. Friendly and kind people to deal with highly highly recommend hire from them.

  • Tai Lam Sam

Got a rental car from Carnet at a reasonable price and ended up buying a 2021 Kia Carnival from them. very happy with the service from Tony but most importantly Michael (Finance) he was awesome to deal with, great communication throughout

  • Nola Hikila

Highly recommended! Alan & Taylor were very helpful in making the process fast & easy. No paper work, everything was sent via email for me to sign, car was ready to go upon arrival. Above all else great prices & friendly customer service.

  • Dumbo Sciva

Excellent customer service second to none!! Absolutely comfortable vehicles....super reliable cars and the pricing you will not get anywhere else!! The Young Lady (Tina) who is the customer service representative is absolutely awesome,

  • Mele Tuipulotu

I am going to say thank you to Alan for everything. You help me in the last minutes to get a car when my car broke down. I am continuing to used CarNet Rentals in future. Very satisfied with new car and affordable price. Regards Mele

  • Cindee

Taylor, Sharon and Alan have been nothing short but wonderful to deal with! This is the 2nd time ive hired a car with them and both times have been smooth and simple. I highly recommend them and will continue to use their services :)

  • Lavenia Matanimeke

I would rent a car again with carnet , the staff and there service are excellent , there are easy and friendly to talk too , very helpful The staff go out of there way to help If I have to rate them 1 to 10 Defiantly 10

  • Beverly Matlijovska

I really enjoyed Carnet Rentals as they made my life so easy. Alan met me at Smash Repairers did all paperwork and off to work and again for drop off. It was smooth as the whole process. Definitely would use them again!

  • Jennings Nonu

Great service, staff are amazing and always friendly when greeting there customers, they have the best cars you can rent out and staff are always helpful in trying to get the best car that suits you

  • Moe Naji

Customer service was fantastic! Alan was an absolute gentleman and very helpful from start to finish. If myself or someone I know ever requires a rental vehicle I’ll be referring them straight to CarNet Rentals.

  • Sabrina Nelson

Great service and affordable Being able to rent a car long term is so easy with carnet I would recommend these guys to anyone looking for great price and service when renting a car …

  • Sue Kiely

I needed to hire a rental car for 8wks....I would recommend CarNet Rentals to anyone that needs a reliable rental car ...Great service from staff.. Reasonable prices...Reliable car... 5 ⭐️

  • Sui Palu

Awsum customer service with Taylah she served with a smile took care of everything and was always available when I called her line. Will be renting from them again for sure …

  • Samuel Jones

Rented for 2 months. I'm a Toyota dealer and was sceptical for the brand but it was a solid car for the period I used it. Can't get used to signals and window wipers being reversed tho

  • Kiia Kärki

Very flexible, accommodating and friendly service. They got me a car the same day (for over a month’s rent), a nice car to drive, no hassles and the return worked easily as well.

  • Renee James

Smooth delivery and pickup process. It was easy to renew vehicle for additional time. A great alternative for anyone wanting to do a long-term hire without spending a fortune.

  • Emma Cox

Alan was terrific to work with, polite and accommodating. Sharon was friendly and helpful. They made our time in Sydney easier with the great little car we rented. Thank you!

  • Kumuthu Muthukumara

If you're looking for a car rental company that goes above and beyond to ensure customer satisfaction, I wholeheartedly recommend CarNet Rentals. Five stars well-deserved!

  • Jenni Durie

An absolute pleasure to deal with everyone so friendly & helpful if your looking to hire a car I 100% recommend carnet there service & value for money is second to none

  • Cathy Cassidy

Very helpful, courteous team at Carnet, nothing was too much trouble. Hire car pricing great value and easy to deal with. Alan is an absolute star. Highly recommend!!!

  • Honey Mae Rallestan

I would recommend Carnet rentals its easy and fast booking process big thanks to sharon and alan very friendly and accommodating..i will surely book here next time

  • Keith Jelbart

Fantastic service from start to finish. Alan and his team cover everything, how to manage tolls, airport pick up etc. Highly recommended will definitely use again

  • John Meeuwsen

Car was brought to our hotel in Sydney cbd and retrieved ditto. Price was very good value and company very easy to communicate with. All up, a great experience.

  • Michael Rose

Very easy process with these guys. Taylah was really nice to deal with. I would use these guys again and would recommend to anyone else looking to hire a car.

  • Hamza Mohamud

I rented a car with CarNet as I had to leave my car with the mechanic for 3 days. Easy and efficient experience. Taylah was knowledgeable and polite.

  • Nipin Philip

Excellent Service provided. Got the vehicle clean and got it dropped of at my Apartment. No fuss. Great value for money. Deposit processed instantly.

  • robbie naismith

I highly recommend Car Net Rentals. It was a super easy car rental experience. Next time I am in Sydney I will be calling. Thanks for your help Alan.

  • Andie Steele-Smith

Kind. Gracious. Efficient. Super helpful. And not out to make a buck no matter what. Alan and his team make a refreshing change. Absolutely amazing

  • Toni Cavers

The overall process was easy... Great car, good pricing especially with the unlimited k's... Will definately use again... Highly recommend...

  • Caren Mccarthy

Allen was very helpful with information and prompt. Relatively easy process, exceeded my expectation. Would definitely use again. Thank you!

  • Peter John Bushell

Great service and very friendly staff. Very satisfied with the rental car and will be returning in the future if need be. Thanks guys.....

  • Keka Jung

Highly recommend renting a car from CareNetRentals. It was super easy to deal with them. Allen and Shalon are ffriendly and kind people.

  • Eugene Tofa

Really awesome service quick and fast and very helpful, will use this service again when returning for a holiday. Thanks Big AL. …

  • Selina Begum

Best and affordable Alan is very professional, friendly, lovely person to deal with. We highly recommend hiring car from CarNet Rental

  • Palimino57

Such amazing service! Lovely clean modern car, with service that goes above and beyond! Will always be my go too for Sydney car hire.

  • Yna Gee

Highly recommended!!! Allan is very reliable and easy to deal with. No dramas the price is reasonable and he gave us new car. …

  • Andrew Stephen

I was really impressed by both the price and the excellent customer service. The team made hiring a car really easy and stress free.

  • Nabil Dahdal

The best car rentals in Sydney absolutely magnificent customer service thanks to Mr Alan and very affordable price …

  • Jessy Tahan

Great service and competent employees! Taylor is so lovely, professional and empathetic! Sharon is also great and on the ball!

  • Jasmine Jasmine

Quick easy amazing prices Very nice people Well.organised on such short notice. Deposit back quickly. 5 stars from me …

  • youtube borean

Thank You Alan for the most amazing service and for your understanding. I will use your service again. Once again Thank You

  • Pamela Tana

Friendly service Fast service Free car delivery Costs were suitable to my need Great driving Great on fuel I recommend

  • Mei 8888

The service and people is 10/10 and very easy to deal with. I will recommend to everyone who need a car for rental.

  • Michael

Excellent place to hire and Taylor,Alan and Sharon with fantastic customer service. Will hire again in the future.

  • Tom Sammons

Great service on rental car, hassle free pickup and drop off, great value and great customer service from the team

  • Dominic Fabiano

CarNet have a great service. Monday morning something was wrong with my car, So I called Carnet and spoke with

  • Shel Kumar

Great service and very helpful we came from NZ. And everything was made easy and efficient. Thank you very much

  • Janice Rolls

Great new car, great service. Was prompt and very friendly. Will definitely use this service again. Matt Rolls

  • Venessa Torrelli

2nd time renting with carnet, they are always friendly ,and cheap MG rentals ,Thankyou Allan and Taylor

  • Noora Sami

Customer service was fantastic… very nice people .. Taylah was very helpful from start to Finnish …

  • Deb Peacey

Great service and happy with the little car we rented for the week. Would use CarNet again. Thank you.

  • Anthony Ubay

Very easy transaction, very accomodating & helpful. They are open even on Sunday… thank u again

  • peter fung

Get service with a brand new MG. Staffs are very enthusiastic. Satisfied. Highly recommend.

  • sameer rahim

Great Service, I recommend carnet for rental car services. Eassy and smooth process.

  • Kerry

Absolutely fabulous company and customer service. I highly recommend CarNet Rentals.

  • Shaman Kumar

Amazing experience and support throughout the whole rental term. Highly recommended!

  • Ghaith Gaming

Great Service and lovely stuff, I got my bond back within a day, Highly recommend

  • Tim QU

Alan and his team provided professional service. Friendly staff and clean car.

  • Enn Bee

Easy process, no drama, no hidden costs. Very impressive business practice.

  • Triple J Logistics Pty Ltd

Great service, friendly staff, would definitely hire from them again

  • Siala Aloe

Very friendly and helpful and definitely will use Carnet again.

  • Bat-Itgel Z

Great Service and lovely stuff, Highly recommend …

  • Louis Tamburini

Excellent service Could not ask for any better Ten out of ten

  • Stavros Michailidis

I definitely recommend carNet for your next car rental

  • OSAMA AL ARAB

Very simple and quick process, very friendly team

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