I enjoy shopping at the Home Hardware store as it carries only quality items so it is a small location rather than the big box stores with aisles and aisles of mind-numbing selection. A sales associate has always offered assistance to me in this neighbourhood store and that is very much appreciated! My go to store for my hardware needs!

Staff are so friendly and helpful. They give you all the time you need. And the variety of merchandise is broad. It's rare I can't find what I need. And if they're out of an item - even if it's a sale item - they'll get it in for you in a few days, at the sale price. This store is the real deal with a local neighbourhood flavor.

Store was very neat and orderly. Although they are a smaller store they still had many options. My only complaint was that the battery's were behind a service desk so it's unclear how to get some. Only one cashier so there's a bit of a line but that's expected. They also had carpet sold by ft, not all have that anymore.

The entire HomeHardware chain is awful. I understand they are locally operated, but these places have horrible customer service. Their return policy is very bad, and you can find similar items with lower prices at the HomeDepot. I would give them 0 stars if I could.

Had what I needed but that's about it. Never been to a hardware store that makes you feel like your making them work........while at work nonetheless. The staff seems like they go out of their way to be unfriendly. Snappy and rude like I owe then my business.

If you like to have your packages stolen I suggest you use this home hardware as a FedEx depot. Ensuring address and name are not important to the staff here. I had a 2000-dollar Samsung order stolen. It was a signature required box and the

This place is small but has it all. The people working there are very knowledgeable and eager to help you. When I think of this place I think quality products at a good price with personalised attention. My latest experience: went to buy a

I was looking for a very specific (retro) item to replace a lamp post glass of my father’s home. Nowhere else can you find this item as it’s just not seen anymore. Home hardware has them. Since buying one last spring, it got bumped by lawn

I don't know where these people who are giving this place one star are shopping, but it's certainly not this particular Home Hardware. I absolutely love going in there. All the staff are super nice and friendly, very helpful, always have a

I always preferred Home Hardware to the other big guys. They have more of that small town, family business feel to it. And their prices are reasonable. Went this last week to look for a cordless 21¨ snowblower after the storm. The friendly

I seriously had such a great experience at this store, makes me wonder why I dont shop at home hardware more often! This was the day before a provincial lockdown, but all of the staff were super nice and attentive. They had items in stock

Called in to order one item and they called us back to pick up approximately 2 hours later (on a weekend). There's a line to pick up. Might be difficult to get a hold of them on the phone since many people are likely calling in for orders

My family has been shopping at the local Home Hardware in Bridlewood for many years, however, this will no longer be the case. My elderly father wanted to return a drill bit which wasn't used and the store attendant and manager refused to

My brother in law and myself were installing a new dishwasher and found we were missing a couple of essential parts. So off to the hardware store we go, we got there 20 min before closing time. Not only was the staff very helpful but very

Had to fight to get my package (Fedex). Employee kept telling me I couldn't take it, saying it was to be picked up by FedEx even though it clearly stated it was addressed to me with a big sticker saying it was rerouted to the store. Still

Did not love the service i got. Bought a product at 8am, got an order confirmation email back from them. Then I went to pick it up just after 11am. It wasn't ready which was not a big deal but what was a big deal was the attitude from the

The store is well stocked, but too many items, specialty of none. Reminds me of a mom and pop shop. They have friendly staff, but you must except their speed of service. Upon checkout, the cashier scanned a mistaken labeled price, had to

Bridlewood Home Hardware is, without a doubt, top tier in all aspects. From the moment I stepped into the store, I was impressed by their exceptional customer service, extensive product range, and knowledgeable staff. Whether I needed

Worst customer service experience ever! Staff grouchy and don't want to work. Travelled 17 km for product, after verifying store availability on HH website, only to be told it was blocked in and couldn't be accessed. Told to come back

This Home Hardware exceeded my expectations in every aspect. The store boasts an extensive selection of high-quality products, from tools to home essentials, ensuring I found everything I needed for my projects. The knowledgeable and

I want to support local businesses but it's hard for me with this store. I always find it cluttered and difficult to locate what I'm looking for despite signage. Also, wanted to go there last night but it was closed at 5 or 6pm. Not

It was very easy to collect my lawn chairs once.I place the order. However, the on-line ordering was not that great, for some reason it wouldn't accept my phone number and my postal code, indicating it was not valid. Thank God I was

A smaller shop in comparison to the big box stores so the selection is somewhat limited, but has a pretty great range of products and the staff are fantastic. Everyone offers to help. Everyone! I was in today and I think 3 different

Went to the kanata store and had to exchange an air fryer. The ladies at the cash and customer service were great. Very friendly and extremly helpful. I appreciate the dedication that the team gives to each customer.

Well stocked and tidy. Quite a few new none hardware items since I last visited. Prices are good and quality is usually good too. I got a great deal on a zero gravity chair on this visit. Always worth dropping in.

Well equipped/ stocked store. Cynthia and Allen are the best - great customer service always from them. The rest of the staff are super as well. EXCELLENT local local hardware store. Canadian, too, boot!

Each store is different. This one is always tidy and well-stocked. In addition to the usual hardware store stuff, there are always cute home decor items, and the staff are helpful and knowledgeable.

A very warm atmosphere. Not a big-box store. Staff knows their stock very well. A good varity of items needed for garden, renovation and house keeping. Used to go here to buy some small gifts.

A great local hardware store with excellent customer service. People working at the store actually help you figure things out and but exactly the thing you are looking for.

Great customer experience with friendly staff. I found what I needed quickly and efficiently due tot he cleanliness of the store. Will be returning to this location.

One of the best Home Hardware stores around. The paint department staff really know their stuff and they have an excellent selection of goods throughout the store.

I end up going there often and always good engagement with staff. Key things are also reasonably priced, so saving time doing a run is super helpful!

The best place to buy everything you need for the house and even more. And a lovely staff as an extra who will help you whatever you are looking for.

Nice and clean and friendly staff, only place I found pine bark nuggets. Helped me load car as well. Lovely well organized store

Thank you for the continued excellent service you provide to the Boomerang Kids stores. It doesn’t go unnoticed.

Won’t be shopping here again due to their ridiculous return policy and horrible customer service.

Always nice experience. Great customer service, helpful and knowlegable staff.

Always great service. Knowledgeable staff are easy to find and talk to.

Great place open Sundays, staff very helpful.

Helpful and friendly customer service reps.