Great place! Why the one then! Well I had a really horrible experience with the manager of the organization. It's a story of love and shaming. So i am a visitor that Edmonton, and I really like biking in the city. In addition am leaving on three city tour. Calgary-Saskatoon-Winnipeg and then home to Thunder Bay. I have some reservations for bike rentals and am solidifying the rest, booked at airBNB and couch surf. So I wanted a bike and had a hard time finding one, I tried the place at the uni but they were between mechanics. So I came upon the bike works, and all was okay. I found a bike that kinda fit me, and I said can I try it for two days, so i was going to do that at $25 a day. The bike was a older hardtail, and a hard front. I wanted a bike for a month, but was hesitant to rent for a month considering that it had no front shocks. Dropping of a curb unprepared was painful. But a little pain, a bit of nostalgia, and new seat with springs And well. I was in love. Biking was good, I made extensive non-permanent non-destructive mods to the bike. So other than some work I was riding almost all day, or at least exploring with it. With three lights I could go all night. And this is where it goes bad. As i did some occasional work and this generally made it difficult to get there by nine on the weekdays, and the weekends we generally get out of town. I've showed up there at least three times trying to rent it for the month. Twice after nine and talked to no one, the one time I did talk to someone, I made arrangements to come in on Saturday. Well I was in the mountains and missed it, and I definitely will take the blame for this. So I eventually raced down there to get there, dressed rather shabbily and just wanting to get this done and ride for the next 4 days, I was just working out the cramps, and ready to really hit the road, and was even thinking of extending my stay for a few more days. Anyways, I arrive and quickly lock my bike outside. And I go in and tell the person behind the desk that I wanted to extend my rental. Without asking anything, she tells me to bring the bike inside. This seems strange, but I complied. It really seemed that she thought that I was going to steal it. When I rented the bike I paid $60 and put a $200 deposit on my credit card. Why would I come there if I was going to steal it. So after I bring the bike in the manager tells me that I need a new deposit. I thought she meant that I need to redo on the credit card, no she meant that after the week I was late, and was paying $25 a day for the late time and my deposit I was gone, and I in fact owed money. Ok....breathe...I want outside to do several counts to 10. Well you could have called! I returned to the store, and said I'm not comfortable with a tripling of the price, so I do not want to rent a bike from this type of organization. At this point, it important that I wanted to pay the bill and ride the bike for 4 more days. I repeatedly asked the manager what is the harm of letting pay what I reasonably owed and rent the bike for 4 more days. Not going to happen! I don't remember any valid objections, but I'm sure they exist. So now I have the bike, with all the mods, and no tools. The mods need to be removed, so I suggest that I got outside and take off the parts. I'll point out that I am a big guy, and sweating, and a little red face from discussions with the manager. Nope! So I had to stand in a tight space for 25 minutes, blocking everyone wanting to get in and out of the place. I'm sure that our discussions were making everyone else uncomfortable. And since I had no tools I had to wander around looking for 3-4 different tools. No one is meeting my gaze, and there is no room to move. I can equate it to a public shaming. Fortunately, I've been had some experience with it before. This does not make it better at the time, but you can make it easier to put it in perspective. So I'm On my way to Calgary, and I hope that I will be better times. At least it's a fresh start!

After decades as a cyclist, I only recently began to perform my own basic maintenance tasks. Bike Edmonton's community workshops have helped me learn how to replace brake pads, chains, cables, etc., and to do simple tune-ups. They have stands, tools, and supplies that I lack at home. Staff and volunteers are on hand when I get stuck, or when I need help finding a part. Best of all, I now rarely have to drop my bike off at a shop for repairs, not knowing how many days or weeks I'll have to wait to get it back. I can pop in, get my issues sorted, and roll straight back onto the street. A few quick notes to the one-star crowd: Bike Edmonton is a not-for-profit co-op, not a commercial bike shop. It is absolutely within its rights to define its own requirements for protecting staff, volunteers, members, and visitors (the vast majority of whom cheerfully comply). Its operating hours are limited, and those onsite can't always jump to the phone every time it rings. And, you can't expect them to always have the specific part you need (though they usually do, and will point you in the right direction if they don't). If you want a commercial bike shop, go to a commercial bike shop. If you want a place to learn and build community—while fixing your bike and saving money—check out either Bike Edmonton location.

This amazing volunteer-run non-profit had all the stuff to teach me how to do my own bicycle repairs; tools, information to read, classes to attend, space, bike stands, and even bikes ready to repair. Be aware of what it isn't: it is not a store, it is not a repair shop, and there are programs for specific groups during which there isnt room or enough volunteers to help others, or where registration may be required. They also have a schedule that is different than a store, because they are volunteer powered, and aren't a store. That being said, there are stores nearby if you don't want to learn how to DIY, or don't like their hours, or if you want fancier parts than they might carry (which they can help you learn how to attach). Learning how to DIY, and having a place that has the tools, space, and the ability to help me learn was a fantastic experience that saved me tons of money when I was broke, and gave me back a sense of personal power when I needed it. They have a safe-spaces mentality, are LGBTQ friendly, hold a Women and Transgender Only night (during times they would otherwise be closed), hold kids-only times, and organize some awesome bicycle adventures, both themed and not.

Went Bike Works on Sunday. I was asked if I was LBGT - I could have said that I identified as a transgender or whatever but I said no (shows the whole ridiculousness of the topic). The person (I won't say woman I don't want to be called a Nazi) was pleasant enough and gave me a bike pump and a wet rag to sort out my bike even though I never went inside. I had questions about my wheel alignment but of course as I'm a man I didn't want to outstay my welcome. I wasn't going to write a review as I was happy just to get my tires done but still if this place was more inclusive I could had my whole bike fixed. I am very concerned that we are turning away men because LBGT need a "safe space" - a safe space from what? What do people think will happen here? It's Whyte Ave. It's not Egypt or a train in Mexico City. It should be relatively safe. One can only assume it's a little dig at anglo-saxon straight white males. have a look at my review of the Elbow Room too another sad reflection of positive discrimination in our society. question is....where is all this going? What's the end result?

If you are a man do not patronize this establishment. They have decided that on Sundays they don't want your business because you are so evil that they must ban you from the store entirely. So don't give them your business any other day of the week either. Since they value the business of those of the non male persuasion so much that they feel the need to actually BAN anyone who is a male from the store on Sundays. I say let them have it that way all the time. EDIT: Seeing as how the owner has decided to lie and claim they are not open on Sundays. I will post this quote from their own website. "we offer a program on 1st, 3rd, and 5th Sundays of each month for women, trans and non-binary persons at BikeWorks South. During this program, the shop is operated by women, trans and non-binary persons. Only those who identify as women, trans or gender non-binary individuals are permitted to participate" so lie some more why don't ya.

I learned so much from BikeWorks. The volunteers were generous with their time and respected my abilities (both where they are where I'd like them to be). I bought a refurbished bike from them (one of the best deals in town) and showed up regularly for maintenance, repairs, and workshops. They are a co-operative space, not a service-providing business, and I love this. More community and self-autonomy is generated out of BikeWorks than any other bike shop in Edmonton. In particular, they take a strong (and much needed!) stance to provide space and time for women and trans folks, which is rarely the case in the trade. They not only help cyclists get on the road, they provide important political advocacy for rules and infrastructures to keep us safe while we're there. I've since moved from Edmonton and I haven't been able to find anywhere quite like BikeWorks. I miss you!

What a waste of a trip to this place. What I expected to be great shopping experience and opportunity to support a community and spend some money on good used parts, turned out to be a major disappointment. First of all they are enforcing an illegal/unjustified masking rule and some kind of occupancy limit due to expired Covid regulations. Where is the regulations police when craziness is being enforced in a business? Second due to their ridiculous and outdated/ illegal policies you have to make an appointment on line to schedule your visit. I was looking to purchase and spend potentially 100’s of dollars and was basically discriminated against and turned away. Please revisit your policies as you’re loosing customers and not doing a favour to the bicycling community.

Bikeworks is a fantastic organization offering a wonderful community service. During the years when I was back in school and commuting mainly by bike, they provided me with low-cost assistance, advice, and access to all the tools, knowledge and expertise I needed to keep my bike in fighting trim. I applaud them for their conscientiousness and inclusivity in offering safe spaces for women and members of the LGBTQ community. They also offer programs for at-risk youth to learn to build and repair bikes and to build bikes for youth with physical challenges. Check out their website for their (clearly-posted!) public hours and availability of other programs. Thanks to everyone at EBC and all of the support volunteers for making Bikeworks possible!

Quite an amazing place! You are able to LEARN how to fix your bike! Notice how I said learn? This is a VOLUNTEER RUN facility put up for the purpose of teaching and sharing information on repairs, maintenance, and general knowledge of bicycles. Technically, it is not a business and it is folly to treat it as such. I realize there are many comments about not being let in on certain days, this is because they have certain times set out for a part of the community that has had a rough past and need to feel safe while recieving help fixing their bicycle. Please try to understand this and PLAN AHEAD like a mature adult. All their times are posted on their website.

I love BikeWorks! <3<3<3 For over ten years I have been going to EBC to fix my bike, and to fix bikes of friends and strangers. I have learned so much from the volunteers there (and have frequently been one myself), and anyone who asks me what to do about their bike will be told (by me!) OH GO TO EBC! You are likely to enjoy: knowledgeable volunteers, probably all the tools and supplies and parts you will ever need, rad company, and lots of daylight. Sometimes snacks. And a dazzling array of colourful lights and reflective stickers for sale. And most important: the satisfaction of having learned to fix whatever is ailing your bike.

Not a traditional Bike Shop - you learn to fix your own bike with help from volunteers. There are three great things about this (1) you learn how to fix your own bike (2) it is very inexpensive vs having a bike shop do it for you (3) you don't have to wait days/weeks to get your bike back. I've learned to fix all kinds of things on my bikes, even how to build a bike up right from a frame! They have all the tools to do anything I could imagine on a bike, and great knowledgeable volunteers. Every time I go to do something on my bike, I'm shocked how inexpensive it is and put an extra $20 in the donation bin.

Edmonton Bicycle Commuters' Society offers an important service to the community and is staffed mostly by volunteers. I have found the hours convenient and accessible, the staff knowledgeable and friendly, the prices and inventory perfect for a casual bicycle commuter. There are a few reviews on the Google from out of towners and seeming 'male rights activists' that do not reflect the genuine and positive community impact of this organization. And yes, I am indeed a man who does not take offense to the one time there was a special event at EBC South that was not open to the general public.

The volunteer, who is the manager for this location, was very friendly and helpful. She talked me through everything she did with my bike so that I could learn a bit, and stay engaged with what was going on. Even though she worked on my bike for the full half hour and had to close for the night afterwards, she had me go for a small test ride to make sure that everything was fixed. I'll definitely get a membership and go back next time my bike needs work, and I highly recommend Bike Edmonton to anyone who has a bike.

Booked an appointment to DIY fix my bike which needed pretty much everything. Manager hooks me up with Colin and we start working. He taught me so much in 3 hours it was incredible. Explained things clearly, super patient, extremely knowledgeable and just a good guy to learn from. Fixed my bike from top to bottom with me doing some of the work. I dont usually praise people but this guy went so far beyond to help it was shocking. Prices are great and I felt like I was part of the project. I will be back for sure!!

I have zero experience with bikes and wanted to refurbish a bike for my son. I learned how to replace the chain and both brake cables and adjust the brakes, and ensure the bike was safe and functioning smoothly. The volunteer mechanic was knowledgeable and patient, providing clear instructions that allowed me to work and learn at a comfortable pace. It was a thoroughly enjoyable afternoon in a safe, respectful learning environment. It felt good to present my son with his first BMX bike, all fixed up by Mom!

Just moved to the neighbourhood and was walking by and decided to pop in to ask a question about fixing my bike. Bad attitude and really bad vibes from the woman there from the jump. I was very nice and respectful wearing a mask (literally just asking a question) and asked if I had an appointment and asked to step out of the store to talk. I spoke to a couple of bike shops afterwords in the area they said reiterated that this place is known for this kind of behaviour. Weird encounter.

Awesome place to fix your bike and learn along the way! So basically I know absolutely nothing about bikes or bike maintenance. I can pump up my tires and have changed the tubes once or twice. The service from all the helpers was awesome. I'm sure it was frustrating trying to watch me do anything but they were all very patient and incredibly helpful. I think about six different people helped me out which was awesome. I love this place and can't wait to go back to do more to my bike!

First time here as ive never heard of this place until this week. Awesome, knowledgeable staff and very helpful. Way cheaper than getting my kids bike fixed somewhere else and awesome location too. Will definitely be using this place on a regular basis. run by volunteers and have bikes for sale as well. What I didnt know is thats it’s a diy kinda shop with step by step advice from the volunteers so i learned something too. Win win tonight thats for sure.

Bikeworks' South has worn well its colourful new shoes since the Videodrome moved out 'to pasture'. Readymade builds for sale are hung from the ingenious rack system to the rear of the 'shop. Visiting on a relatively quiet day allows for more individual attention from experienced volunteers. Don't let the busy ones frighten you off though; Simply clean up after yourself, be patient & considerate, then you'll leave with a smile on your face!

Hello, I am a male and have no trouble using EBC on the days they are open to help keep my commuter running smooth. The staff/volunteers are incredibly helpful as are the other people working on their bikes. This place has a great feel about it and is an absolute gem for the city of Edmonton. I'm from a different country but now call Edmonton home and EBC makes Edmonton a far more pleasant place to be. Keep up the great work. :)

Bikeworks is the most amazing volunteer resource for all cyclists, but especially those who depend on their bicycles for commute and transportation. Those who need to learn how to take care of their own bikes and fix them in a timely fashion (rather than waiting weeks for a recreational bike shop to make one minor change), or those who require an affordable source for parts and tools.

I received an older bike that needed a bit of work. I decided to give BikeWorks a try since it is local, non-profit, and VOLUNTEER RUN, instead of buying a new one. All the staff were very helpful and I ended up finishing in the three hours they were open. Really cool place and the other customers were also friendly. Will definitely return for future bike repairs.

An amazing resource in Edmonton! Spent for hours working on my wife's bike replacing all the brake and shifter cables, new front shifter, replaced handlebar, and raised front stem. Help available when needed from volunteers. Lots of walk in traffic simply looking for a part, replacing a stolen seat, or strangely enough, a stolen bolt? Thank you EBC!

Sadly this service was completely unhelpful when I needed an urgent part for my old commuter bike :( they don’t answer their phones and you have to book an appointment 3 days in advance to talk to a human. I’m not sure how they can say that they are a “community” bike store when there’s no way to even access it when a bike breaks urgently.

Great experience, what an asset they are to the bike community! I got my first bike and had it looked over at the shop. Very knowledgable and helpful staff. I learned a lot in the process, bought some well-priced supplies, and was given additional trail and biking info. I feel a lot more prepared. Thanks for all you do, will be back again!

Such a wonderful place, community, and resource! I highly recommend picking up a membership to support this organization, get some top-quality assistance with your bike, and connect with a supportive community. The workshop is such a fun and positive space, with so much knowledge and all the tools and basic parts you could ask for.

I needed to fix my bike's chain and get a tune up, but didn't want to pay the $130+ that the bike shops were quoting. Then I discovered Bikeworks. They had everything I needed and showed me how to do it myself. Total cost: $24. But the real value is that I now know how to properly maintain my bike. This place is the greatest.

I have gone here a few times now, and each time i have been really happy with the help I have received and the facilities. One suggestion, I try to bring my own rags because they sometimes run short. I intend to head there again in the next few days, and I am sure that it will be as useful as always.

Terrific service run by a stellar non-profit organization. Commercial bike shops are great for getting your bike running smoothly, but at BikeWorks, the volunteers will teach you how to do so yourself -- and for a fraction of the cost. Regular shop hours on Monday, Thursday, Friday and Saturday.

Always Amazing.....Greatest Volunter Staff And Place To Deal With.....AND ALL FOR A WORTHWILE CAUSE....AS My 3 CHILDREN AND MYSELF HAVE SUPPORTED THIS CAUSE FOR 10 YEARS NOW.....LETS CONTINUE TO KEEP THIS PLACE SAFE AND ECONOMICALY GROWING....... GREAT WORK TO ALL THAT SUPPORT

What a community treasure! As a bike noob, this is a great place to come and learn from experienced & friendly volunteers. I really appreciate the ability to have a hands on experience & learn how to make repairs & maintain my bike with the guidance of their friendly staff.

I recommend BikeWorks as an essential resource to anyone in Edmonton who is looking to take up cycling as one of their primary modes of transportation. They have helpful staff and volunteers who help newcomers learn important things about bike repair and maintenance.

I and my son went there with broken pedals and tube. Staff is so friendly and helpful. We found what we need with very reasonable price. I have no problem at all to go in with mask on my face. Volunteer are seniors and definitely need more protection.

I found the 2 ladies working on the south side location to be very very rude specially the one behind the counter idn if it was cuz I had a bmx bike and pulling a trailer with another bmx bike I was working on or what it was but they were rude

An amazing community-based bicycle shop. Amazing volunteers and staff, sweet deals on bikes, and an awesome green paint job on the inside. A great inclusive space for all, from the seasoned roadie to the new commuter. Open year-round as well!

This place has been a godsend over the years. I first became acquainted with them because of the bike maintenance classes they offered, and the shop space make working on my bikes a heck of a lot more elegant than trying to work on them in

I loved in Edmonton for six years, and EBC kept me informed and on the road 365. I've never encountered a resource for cyclists that works harder to meet the needs of both the community and individual cyclists. Thanks for everything!

Super helpful and informative, also a much cheaper option than buying a bike from new if you have the time to put one together. I learned a lot, too! Definitely an awesome community resource.

SO AWESOME AND SUCH A RESOURCE. The volunteers gave me SO MUCH help. Unreal! The shop also keeps biking really affordable. Thank you EBC for keeping bicycling accessible to EVERYONE!

BikeWorks is a wonderful asset for Edmonton. It enables anyone of any means to get on a bike for a bit of elbow grease. Couldn't be happier that BikeWorks is in my neighbourhood.

Fantastic place! Incredibly easy to place an appointment online and the service crew there were helpful and immensely informative on my ride. Will for sure be coming back.

Never been to a place so welcoming and accommodating! The amount if supplies available to fix up your bike is incredible, and the volunteers are very kind and patient.

EBC is an amazing feature in edmonton. They have supported so many great things in bikes i couldn't even list them. Check the schedule to see what's going on when.

Friendly volunteers. They will teach you to fix your bike for cheap. This place brings affordable transportation to everyone. Empowering the marginalized.

Can't book a time to see used bikes, can't get a hold of anyone, and no update on the website if they aren't allowing people to purchase at the moment.

They know old bikes, and I mean really old. That sort of knowledge is priceless and they have anything you could ever want in stock at great prices.

Staff was ungrateful and very mean spirited tried to charge me double with some kind of surcharge fee. I had a bad vibe the minute i walked in

Amazing! Great crew. Great facility. You pay for the amount of time you're there. The tools and volunteers there help you fix your own bike.

As someone who had not ridden or bought a bike in a long time I appreciated their patience and knowledge in helping me with the purchase.

They love bikes, they keep old ones moving and out of the landfill, and they want to get you into the right fit! I love my folding bike!

Worth the membership fee. Helpfully staff and always a bargain on used parts. Save your $$$ and learn how to fix your bike yourself.

Steer your bike clear of this place! With Pedalhead and Velocity Cycle so close by, you're better off going either of those places.

Great place to learn about bikes, find new and used parts, knowledgeable volunteers. Great way to support local bike community.

Absolutely first class service. I took the intro bike maintenance course and the instructor was top notch and got me going.

Easy 5 stars. They helped us change our burst tube and even taught us how to do it ourselves next time. Thanks,

Very professional help and a pleasure to get the help I needed to get my Grandkids mobile when they come.

Great place for bike education and getting second hand parts! Volunteers are knowledgeable and friendly

This is a great place to work on your bike while meeting others that are passionate about cycling.

They had all the knowledge, tools, and parts to help me fix my own bike. Get a membership.

Very friendly volunteers, great music as well to make repairing your bike more enjoyable

Great place! You get to learn useful skills, repair your bike, and meet nice people!

Working on appointments-only basis right now. Shop online and book a pickup!

I love this place! Learning, repairing, helping, you can do it all!

I like that it's a mask mandatory space, helps me feel safe there

Friendly service and everything you need to get the bike you want

Very helpful non profit organization that promotes urban biking.

Great community. Always helpful and they put on sweet events

Friendly, knowledgeable staff. Great value for your money.

Discriminatory towards anyone not female or transgendered.

Just a great place to check out if you own a bike.

Awesome volunteers, very reasonable prices.

Great community space for bike commuters.

It's a place, filled with great people

5/5. Knowledgable, friendly, value.

this is more than just a bike shop

Very friendly and helpful staff!

Good staff very knowledgable

Pretty good place overall.

why aren't we funding this

Support LOCAL business

inclusion by exclusion

Good people