Knowledgable and understanding. The best thing is he is honest and gives advice regarding the work you want done and if it is value for money. Many other jewellers take your money even if it's not going to turn out well in the end. I have total faith in his advice, integrity and ability

Fantastic customer service! We went here to resize a ring, their service was reasonably priced, efficient, and lovely people. We went back recently as the stone in my ring had started to come loose, they fixed it instantly for me. Highly recommend. :)

.While I have bought pieces from there before and I have been looked after by the gentleman who is courteous and knows customer service I will never return to the store because I bought something and had to return it the lady ignored me for

Alexander Jewellers is the most amazing jewellery store that I have ever been too. Their professionalism and service is extremely welcoming and went above and beyond to provide what I was looking for. Their attention to detail and the final

I highly recommend Wally, his customer service is outstanding! Tragically I lost my engagement ring that was purchased here during Christmas last year, only for it to turn up in the filter of my washing machine 9 months later (I am blaming

I don’t normally write reviews, but I was compelled to this time because of the very bad experience I just had. I bought an engagement ring from Wally and I wanted to add my wedding band, a simple string of diamonds. Wally assured me that

I recently had the pleasure of visiting Alexander Jewellers & Watchmaker in North Rocks, and I must say, the experience exceeded my expectations. From the moment I entered the store, I was greeted warmly by the knowledgeable and friendly

Wally and his wife, Nazrene, are very, very friendly and put you at ease when looking for a gift. You will not feel intimidated as some jewellers make you feel when you walk into their shops. I do all my watch repairs with them.

I am offended at the customer service i received today at this store. There was one female customer being attended to by the female shop partner. There was no product visible and they were talking in an eastern language. After

Wally is a great guy to talk to. Very helpful and keeps you updated. Got my ring as intended, 2 weeks to ship from supplier with GIA cert. And 1 week to make the ring with diamond on it.

Shocking customer service. If you have even the slightest doubt about buying here, don't do it. Not only are they unhelpful, they are very rude about it.

Excellent service, Wally is always nice to deal with. Bought my engagement wedding ring/band 10 years ago and now back for more custom made ring.

Beautiful jewellery. Wally is a true craftsman. He has made many pieces for my family over the years. Thank you very much Alexander Jewellers

Outstanding customer service from Wally. Once you walk in, you get looked after really well. This place is worth a visit.

brilliant friendly service and most importantly people you can trust! thank you

Great service and reliable jewellery. They hooked me up with a great deal.

Wally and Nazrine are so helpful, patient and have beautiful jewellery....

Great place. Decent prices. My regular jewellers. Will always go to them

Best customer service and unbelievable pricing

Fast and friendly service, fixing jewellery.

Very expensive watch batteries

good people & good products.